Authors:
A Technical Report for the Institute of Medicine Committee on the Quality of Health Care in America by Molla S. Donaldson, Dr.P.H., M.S., and Julie J. Mohr, Ph.D., M.S.P.H. Authoring Organizations
National Research Council. Exploring Innovation and Quality Improvement in Health Care Micro-Systems: A Cross-Case Analysis. Washington, DC: The National Academies Press, 2001.
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