Conference Proceedings 36: Performance Measures to Improve Transportation Systems: Summary of the Second National Conference
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Conference Proceedings 36:
Performance Measures to Improve Transportation Systems: Summary of the Second National Conference
(2006)
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Description

TRB's Conference Proceedings 36, Performance Measures to Improve Transportation Systems: Summary of the Second National Conference are the proceedings from a conference held on August 22-24, 2004, in Irvine, California. The purpose of the conference was to explore the implementation and use of performance measures and to discuss how to monitor the impact of performance measures on the delivery and quality of transportation services. The proceedings include summaries of presentations made in each conference session and of resource papers. These summaries highlight a variety of agencies' experiences with the use of performance measures and identify research that could improve the use of performance measures. The resource papers prepared for the conference are also included in the proceedings.

Topics

  • Transportation — Operations and Traffic Management
  • Transportation — Administration and Management

Publication Info

154 pages | 8.5 x 11
Contents

Table of Contents

skim chapter
Conference Proceedings 36: Performance Measures to Improve Transportation Systems: Summary of the Second National Conference 1-1
Transportation Research Board 2005 Executive Committee 2-2
Title Page 3-3
Steering Committee on Performance Measures to Improve Transportation Systems: Second National Conference 4-4
Transportation Research Board 5-6
Contents 7-8
Preface 9-10
Sessions and Topics 11-12
Welcome 13-13
Welcome and Federal Perspective 14-14
State of the Practice of Performance Measurement 15-18
Using Performance Measures in a Political Decision-Making Process 19-22
Organizing for Performance-Based Management 23-24
Integrating Performance Measures Across Multiple Jurisdictions 25-25
Involvement of Customers in Performance-Based Management 26-26
Linking National Performance Measures to External Customers 27-27
CEO Perspective: What Do You Do with the Money 28-29
Performance Challenge: Linking Performance-Based Program Development and Project Delivery 30-31
Setting Targets and Making Trade-Offs: Performance-Based Resource Allocation 32-33
Performance-Based Program Development and Delivery 34-36
Linking System Performance Measurement to Decisions - Progress Since the First National Conference 37-38
Three Dimensions of Project Delivery Measurement and Reporting 39-40
Issues and Challenges in Using Existing Data and Tools for Performance Measures 41-43
Technology and Tools to Access Data for Decision Makers: Case Study of State Departments of Transportation 44-47
Role of Regional Travel Models in Developing Performance Measures for Congestion 48-48
Using Performance Measures to Improve Highway Program Effectiveness 49-49
Trapped Knowledge, Unlocking Key Information: Working with Legacy Databases and Management Systems 50-51
Session Introduction 52-52
FHWA and AASHTO International Technology Scanning Program: Perspective on Highway Safety 53-53
Performance Management of Road Administration in Japan 54-56
International Scan on Performance Measures 57-61
Congestion and Reliability Performance Measures 62-63
Tools for Understanding Customers in Making Investment Decisions 64-67
Performance Measures for Freight Systems 68-69
Closing Comments 70-71
Making It Work: Overcoming Internal Organization Challenges 72-73
Turning External Barriers into Opportunities 74-74
The Accountability Challenge: Effective Performance Communication 75-76
How to Set Program Targets and Make Trade-Off Decisions 77-78
Working with Legacy Databases and Management Systems 79-79
Standards for Data and Performance Measures 80-80
Performance Forecasting: Financial Issues, Scale, and Implementation Tracking 81-81
Linear Referencing Systems - Or Where in the World Is That Bridge? 82-82
Congestion and Reliability 83-84
Environmental 85-86
Customer Satisfaction 87-87
Freight 88-88
Resourcre Papers 89-90
Performance Measurement in Transportation: State of the Practice 91-91
What Is Being Measured? 92-94
How Is Performance Measured? 95-99
How Are Performance Data Reported? 100-101
How Are Performance Measures Used? 102-105
Conclusions 106-108
Drivers of Development 109-110
Current Agendas for Development 111-114
Basics of Successful Practice 115-117
Integration into Planning, Budgeting, and Decision Making 118-121
Emerging Steps in Development 122-123
Additional Tools 124-126
Issues and Challenges 127-128
Sources 129-130
Linking Performance-Based Program Development and Delivery 131-131
Use of Performance Measures in Planning and Program Development 132-132
Use of Performance Measures in Program Delivery 133-135
Linking Program Development and Delivery 136-137
Challenges to Linking Program Development and Program Delivery 138-138
Summary 139-140
Introduction 141-141
Data and Tools for Specific Types of Measures - Example Applications 142-145
General Guidance: Making the Most of Available Data and Systems 146-149
Conclusions 150-150
Participants 151-0
The National Academies Identifier 1-154

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