TRB's Transit Cooperative Research Program (TCRP) Report 104: Public Transportation Board Effectiveness: A Self-Assessment Handbook provides a self-assessment process and tools to measure public transportation board effectiveness and provides references on how board characteristics can be changed to improve effectiveness in various areas. The Handbook also identifies the characteristics of public transportation boards that influence transit system performance.
TRB's Transit Cooperative Research Program (TCRP) Web Document 24: The Public Transportation Board Effectiveness Study describes the process used to develop the Public Transit Board Self-Assessment Handbook.
Table of Contents
|Section 1 - Introduction - Effectiveness of Boards of Directors||3-4|
|Why Should a Board Assess Its Performance?||5-6|
|What Are the Expected Results of the Assessment?||7-7|
|What About Follow-Up to the Assessment?||8-9|
|To Whom Should the Assessment Be Disclosed?||10-10|
|Who Should Administer the Assessment?||11-11|
|What Level of Detail of Board Self-Assessment Should Be Used?||12-13|
|Section 4 - Administration of Self-Assessment||14-15|
|Section 5 - Assessment Instructions for the Administrator(s)||16-17|
|Section 6 - Transit Board Self-Assessment Tools||18-26|
|Appendix A - Chittenden County Transportation Authority Board Goals for FY 2003||27-31|
|Appendix B - Annotated Bibliography of Potential Remedial Action Sources||32-37|
|Abbreviations used without definitions in TRB publications||38-38|