NCHRP Synthesis 389: Performance-Based Contracting for Maintenance
View larger
  • Status: Final Book
  • Downloads: 77
NCHRP Synthesis 389:
Performance-Based Contracting for Maintenance
(2009)
Purchase Options
Purchase Options
Overview

Authors

Description

TRB's National Cooperative Highway Research Program (NCHRP) Synthesis 389: Performance-Based Contracting for Maintenance explores experience with performance-based maintenance contracting in places where it has been adopted, including such issues as whether it has the potential to reduce costs and improve maintenance levels of service.

Topics

Publication Info

117 pages | 8.5 x 11
Contents

Table of Contents

skim chapter
NCHRP Synthesis 389 - Performance-Based Contracting for Maintenance 1-1
Transportation Research Board 2009 Executive Committee 2-2
Performance-Based Contracting for Maintenance 3-3
About the National Cooperative Highway Research Program 4-4
About the National Academies 5-5
NHCRP Committee for Project 20-5 6-6
Preface 7-8
Contents 9-10
Summary 11-13
Report Approach 14-14
Key Issues 15-15
Organization of Report 16-16
Brief Overview of International Experience 17-18
Impediments to Performance-Based Maintenance Contracting 19-19
BenefitCost Framework 20-22
Basic Steps of Performance-Based Maintenance Contracting 23-23
Types of Performance-Based Contracts 24-24
Linkage Between Objectives, Measures, Measurement, and Performance 25-25
Basic Categories of Measures 26-26
Example Measures, Measurement Procedures, and Standards Used in Performance-Based Contracting 27-27
Incentives and Disincentives 28-28
Contractor Selection Criteria 29-29
Internal Agency Support and Unions 30-30
Partnering and Framework for Performance-Based Maintenance Contracting 31-31
Contract Term and Renewals 32-32
Lessons Learned 33-33
Evolution Toward Contracting Based on Customer-Driven Outcomes 34-35
Historical Context of Performance-Based Maintenance Contracting 36-36
International Experience 37-42
Domestic Experience 43-47
Summary of Selected Performance-Based Maintenance Contracts 48-50
Performance-Based Contracting in the Federal Government 51-51
Basic Steps of Performance-Based Maintenance Contracting from the Federal Literature 52-59
Involvement in Performance-Based Maintenance Contracting 60-61
Market Research, Partnering, and Procurement 62-63
Maintenance Quality Assurance and Benchmarking 64-64
Examples of Performance-Based Maintenance Contracts 65-67
Other Survey Questions 68-69
Lessons Learned 70-70
Private Sector Survey 71-73
Chapter Five - Conclusions and Future Research Needs 74-75
References 76-79
Bibliography 80-82
Abbreviations 83-83
Glossary 84-87
Appendix A - Questionnaires 88-106
Appendix B - Sample Procurement and Contract Documents 107-109
Appendix C - Evidence on Changes in Levels of Service and Cost Savings 110-117

Related Books more

More by the National Cooperative Highway Research Program Synthesis Program more