Overview
Authors
Pierre Pretorius; Thomas M Fowler; Lisa M Burgess; Jeffery W Dale; Deanna Townsend; Amy Lewis; Amanda R Good; Steve Lockwood; Transportation Research Board
Description
TRB's second Strategic Highway Research Program (SHRP 2) Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability explores various ways that transportation agencies could reengineer their day-to-day business practices to enhance traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users.
The research guide also provides a detailed introduction to the business process mapping tool.
SHRP 2 Report S2-L01-RR-1: Integrating Business Processes to Improve Travel Time Reliability details the process used to develop the guide.
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