TRB's Transit Cooperative Research Program (TCRP) Report 84, e-Transit: Electronic Business Strategies for Public Transportation, Volume 9, Transit Enterprise Architecture and Planning Framework presents multi-faceted methods, tools, and examples within a framework to help transit agencies successfully implement technologies.
The report describes the connections between a transit agency's business and the technology, assists with building the business case for specific investments, highlights different financing options, provides guidance on an enterprise-wide approach to create more efficient and effective system deployments, and provides a method to show the benefits of a technology investment.
The report provides a framework that incorporates five systems management disciplines: Enterprise Architecture Planning, Business Case Methodology, Systems Engineering, Financial Implementation Methods, and Post-Implementation Assessment.
The declining costs of communications, data storage, and data retrieval are accelerating the opportunities spawned by the Internet and other information and communications technologies. Choosing and sequencing investments in technologies, processes, and people to reduce costs and increase productivity present challenges to the transit manager, who must weigh the costs, benefits, and risks of changing the ways services are delivered. To assist in meeting such challenges, the TCRP Report 84: e-Transit: Electronic Business Strategies for Public Transportation series documents principles, techniques, and strategies that are used in electronic business for public transportation.
National Research Council. TCRP Report 84 Volume 9: Transit Enterprise Architecture and Planning Framework. Washington, DC: The National Academies Press, 2011.
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