TRB’s National Cooperative Highway Research Program (NCHRP) RRD 361: State DOT Public Transportation Performance Measures: State of the Practice and Future Needs includes information on performance measures and performance management approaches that may be used by state departments of transportation (DOTs) in relation to public transportation programs.
National Academies of Sciences, Engineering, and Medicine. 2011. State DOT Public Transportation Performance Measures: State of the Practice and Future Needs. Washington, DC: The National Academies Press. https://doi.org/10.17226/14584.
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