NCHRP Report 693:

Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management

Status: Not for Sale

Size: 163 pages, 8.5 x 11

Publication Year:2012

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Authors:
Lance Anderson; Candace Cronin; Daniel Fien-Helfman; Brian Cronin; Allison Cook; Marie Venner; Mike Lodato; Transportation Research Board
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TRB's National Cooperative Highway Research Program (NCHRP) Report 693: Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management provides guidance designed to help transportation agencies recruit and retain qualified professional staff in the systems operation and management ...
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Table of Contents
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Front Matter	i-ix
2. Project Methodology	1-1	(skim)
Task 1: Conduct Literature Review, Engage Leadership, and Determine SOM Staffing Estimates	2-4	(skim)
Task 2: Identify Principal Pools of Potential Workers to Meet Forecasted SOM Needs	5-5	(skim)
Task 3: Describe SOM Careers, Career Paths, and Attributes and Training Needed for Successful Performance of SOM Jobs	6-6	(skim)
Task 6: Identify Resources Available to Facilitate Attracting, Recruiting, Developing, and Retaining SOM Staff	7-7	(skim)
3. Full Project Results	8-8	(skim)
3.1 Key Workforce Challenges and Trends	9-13	(skim)
3.2 Overview of SOM Career Field	14-17	(skim)
3.3 Profile of the Existing SOM Workforce	18-20	(skim)
3.4 Estimating Future SOM Workforce Needs	21-27	(skim)
3.5 Principal Pools of Potential Workers to Meet Forecasted SOM Needs	28-40	(skim)
3.6 Establishing SOM Career Paths	41-48	(skim)
4.1 Overview of Transportation Pipeline	49-49	(skim)
4.2 Summary of the Materials Reviewed to Create Strategic Guidance	50-50	(skim)
4.3 Introduction to the Strategic Action Plans	51-53	(skim)
4.4 Recommendations and Strategic Action Plans for Each SOM Career Stage	54-58	(skim)
5. Full SOM Workforce Action Plans	59-60	(skim)
1. Implement Annual or Semi-Annual SOM Career Days	61-70	(skim)
2. Develop SOM Curriculum Content for Related Higher Education Courses and Training Programs	71-80	(skim)
3. Implement Student-Worker Internship Program with a Job Rotational Component	81-92	(skim)
4. Implement Virtual Pre-Employment Realistic Job Preview	93-102	(skim)
5. Institute Mentoring Program	103-114	(skim)
6. Develop Employees and Maintain Employee Career Pathways	115-125	(skim)
7. Implement SOM Succession Plans	126-134	(skim)
8. Recruit from Non-Traditional Sources	135-143	(skim)
6. Summary and Potential Future Research	144-150	(skim)
Bibliography	151-153	(skim)
Abbreviations used without definitions in TRB publications	154-154	(skim)

Description

TRB's National Cooperative Highway Research Program (NCHRP) Report 693: Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management provides guidance designed to help transportation agencies recruit and retain qualified professional staff in the systems operation and management (SOM) area.

The report explores SOM career paths, skill requirements, and training needs and identifies successful programs, state-of-the-art initiatives, and best industry practices.

A set of tables showing SOM job categories, number of positions, and educational requirements for all 50 states was published as NCHRP Web-Only Document 182: Appendices to NCHRP Report 693.

In addition, a summary of the results of the project that developed NCHRP Report 693 and suggestions for senior management personnel related to attracting, recruiting, and retaining skilled staff for transportation system operations and management are available in an online Executive Workbook.

NCHRP Report 693:

Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management

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