ACRP Report 59:

Information Technology Systems at Airports--A Primer

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Size: 106 pages, 8.5 x 11

Publication Year:2012

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Authors:
Jim Willis; John Purnell; Ruth Hough; Robert White; Sandra Gonzalez; Frank Haley; Matt Hyde; Gerard de Grandis; John Walfish; Transportation Research Board
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TRB's Airport Cooperative Research Program (ACRP) Report 59: Information Technology Systems at Airports--A Primer is designed to help facilitate mutual understanding between airport executives and information technology (IT) professionals to enable them to work together effectively on IT projects. One ...
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Table of Contents
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Front Matter	i-viii
1.2 The Communication Triangle	1-2	(skim)
1.5 Evaluating IT Systems	3-3	(skim)
1.8 IT Vocabulary	4-5	(skim)
2.2 CEOCIO Communication	6-14	(skim)
2.3 CIOStakeholder Communication	15-23	(skim)
2.4 CEOStakeholder Communication	24-28	(skim)
3.1 Introduction	29-29	(skim)
3.2 Strategic Planning	30-31	(skim)
3.3 System Planning Phase	32-36	(skim)
3.4 Implementation Phase	37-40	(skim)
3.5 Operations and Maintenance Phase	41-43	(skim)
4.1 Sample IT Principles	44-48	(skim)
5.2 Documenting System Benefits	49-49	(skim)
5.4 CostBenefit Analysis	50-52	(skim)
5.5 Scoring Systems	53-54	(skim)
6.1 A Layered Architecture	55-58	(skim)
Appendix A - Example Document Outlines	59-69	(skim)
Appendix B - Airport Systems	70-87	(skim)
Appendix C - Airport and IT Acronyms and Abbreviations	88-96	(skim)
References	97-97	(skim)
Abbreviations used without definitions in TRB publications	98-98	(skim)

Description

TRB's Airport Cooperative Research Program (ACRP) Report 59: Information Technology Systems at Airports--A Primer is designed to help facilitate mutual understanding between airport executives and information technology (IT) professionals to enable them to work together effectively on IT projects. One of the goals of the report is to help airports achieve better performance and reliability of IT systems and fewer cost overruns and delays during system implementation.

ACRP Report 59 offers techniques to identify critical IT issues and communicate effectively on those issues. The report also addresses sound IT principles for implementing new IT systems, describes the benefits and value of various IT systems, and highlights the fundamental architecture concepts of IT systems as they relate to airports.

ACRP Report 59:

Information Technology Systems at Airports--A Primer

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