Table of Contents
|MAINTAINING QUALITY IN AN ERA OF REDUCED RESOURCES||11-16|
|KEY FACILITY IMPLICATIONS AND RESULTS OF BUSINESS REENGINEERING: The Private Sector Experience and an Outlook for the Future||17-31|
|ORGANIZATION TRANSFORMATION: A CASE STUDY||32-40|
|REENGINEERING BUSINESS PRACTICES: A UNIVERSITY'S EXPERIENCE OUTSOURCING FACILITY MANAGEMENT SERVICES||41-49|
|REINVENTING THE BUREAU OF RECLAMATION||50-54|
|TECHNOLOGIES FOR EFFECTIVE FACILITY MANAGEMENT||55-65|
|FEDERAL ACQUISITION REFORM: A STATUS REPORT AND OUTLOOK FOR THE FUTURE||66-75|
|DESIGN-BUILD: NOT NECESSARILY WHAT YOU THOUGHT IT WAS||76-83|
|ALTERNATIVE METHODS FOR DELIVERING FACILITIES AT THE US POSTAL SERVICE||84-91|
|ENSURING QUALITY IN BUILDINGS DESPITE FEWER RESOURCES||92-95|
|ACHIEVING OUTSTANDING DESIGN EFFICIENTLY||96-102|
|THE CHARETTE PROCESS: A TOOL FOR ACHIEVING DESIGN EXCELLENCE||103-110|
|BUILDING PERFORMANCE: IMPROVING THE FACILITY LIFECYCLE||111-114|
|PUTTING IT ALL TOGETHER: CASE STUDY OF THE HCFA HEADQUARTERS||115-134|
|THE STEWARDSHIP OF FACILITIES||135-139|
|EFFECTIVE APPROACHES TO FACILITY STEWARDSHIP AND MANAGEMENT||140-143|
|TECHNIQUES FOR COST AND QUALITY CONTROL: INITIATIVES AT THE DEPARTMENT OF VETERANS||144-149|
|FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS||150-156|
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