@BOOK{NAP10764, author = "Transportation Research Board and National Academies of Sciences, Engineering, and Medicine", title = "The Transportation Workforce Challenge: Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies: Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies -- Special Report 275", doi = "10.17226/10764", abstract = "TRB Special Report 275 - The Workforce Challenge: Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies calls upon surface transportation agencies, the private sector, educational institutions, unions, and employees, to establish training as a key priority. The report recommends that this broad coalition work to expand existing federal and academic resources, create an institutional focus for the issue, and establish human resources management as a strategic function within the transportation community.", url = "https://nap.nationalacademies.org/catalog/10764/the-transportation-workforce-challenge-recruiting-training-and-retaining-qualified-workers-for-transportation-and-transit-agencies", year = 2003, publisher = "The National Academies Press", address = "Washington, DC" }