%0 Book %A Institute of Medicine %E Donaldson, Molla S. %E Mohr, Julie J. %T Exploring Innovation and Quality Improvement in Health Care Micro-Systems: A Cross-Case Analysis %D 2000 %U https://nap.nationalacademies.org/catalog/10096/exploring-innovation-and-quality-improvement-in-health-care-micro-systems %> https://nap.nationalacademies.org/catalog/10096/exploring-innovation-and-quality-improvement-in-health-care-micro-systems %I The National Academies Press %C Washington, DC %G English %K Health and Medicine %P 99 %R doi:10.17226/10096 %X Exploring Innovation and Quality Improvement in Health Care Micro-Systems defines and describes health care micro-systems and analyzes characteristics that enable specific micro-systems to improve the quality of care provided to their patient populations. This study reports on structured interviews used to collect primary data from 43 micro-systems providing primary and specialty care, hospice, emergency, and critical care. It summarizes responses to the interviews about how micro-systems function, what they know about their level of performance, how they improve care, the leadership needed, the barriers they have encountered, and how they have dealt with these barriers.