%0 Book %A National Research Council %E Osterweil, Leon J. %E Millett, Lynette I. %E Winston, Joan D. %T Social Security Administration Electronic Service Provision: A Strategic Assessment %@ 978-0-309-10393-0 %D 2007 %U https://nap.nationalacademies.org/catalog/11920/social-security-administration-electronic-service-provision-a-strategic-assessment %> https://nap.nationalacademies.org/catalog/11920/social-security-administration-electronic-service-provision-a-strategic-assessment %I The National Academies Press %C Washington, DC %G English %K Computers and Information Technology %K Industry and Labor %P 174 %R doi:10.17226/11920 %X Social Security Administration Electronic Service Provision examines the Social Security Administration's (SSA's) proposed e-government strategy and provides advice on how the SSA can best deliver services to its constituencies in the future. The assessment by the Committee on the Social Security Administration's E-Government Strategy and Planning for the Future was based on (1) its examination of the SSA's current e-government strategy, including technological assumptions, performance measures and targets, planned operational capabilities, strategic requirements, and future goals; (2) its consideration of strategies, assumptions, and technical and operational requirements in comparable public- and private-sector institutions; and (3) its consideration of the larger organizational, societal, and technological context in which the SSA operates.