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Customer Service

Our Customer Service Department (not the virtual kind, but the human kind) is open from 9:00 a.m. to 5:00 p.m. (EST), Monday through Friday.

E-mail
Customer_Service@nap.edu

Toll-free within the United States and Canada
800-624-6242

All other calls
(202) 334-3313

We are closed on weekends and the following holidays:

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Mailing Addresses

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The National Academies Press
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The National Academies Press
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Fax Numbers

Customer Service: (202) 334-2451 
Marketing Department: (202) 334-2793

Permissions and Requests Directory

Reprint Permissions

Permission to use portions of the National Academies Press books in course packs, published articles or books, electronic databases, or other media can be requested by using our Online Form or by contacting our Permissions Department at permissions@nas.edu.

Review Copies

If you are interested in obtaining a National Academies Press or Joseph Henry Press book to write a review, please contact our Publicity Department as follows or visit http://www.nap.edu/review_copy.html for more information.

Contact NAP Customer Service
E-mail Customer_Service@nap.edu
Fax (202) 334-2451
Phone (800) 624-6242
Mail

The National Academies Press
Publicity Department
500 Fifth Street, NW
Washington, DC 20001

Translation Rights

To secure permission to translate a book published by the National Academies Press or its imprint, the Joseph Henry Press, please contact our Rights Department as follows or visit http://www.nap.edu/translation_rights.html for more information.

Contact Name Barbara Murphy
E-mail bmurphy@nas.edu
Fax (202) 334-2588
Phone (202) 334-1902
Mail

Attn: Rights and Translations
The National Academies Press
Keck 314
500 Fifth Street, NW
Washington, DC 20001

 

Staff Directory

To send e-mail to a staff member, enter the individual's e-mail prefix followed by @nas.edu

Name Title E-mail Prefix Telephone
Director's Office
David May Director  dmay (202) 334-3325
Alphonse MacDonald Publisher, National Academies Press amacdonald  
Publishing Services
Dottie Lewis Director of Publishing Services dlewis (202) 334-2409
Customer Service
Zina Jones Customer Service Manager zjones (202) 334-3116
Marketing and Technology
Barbara Murphy Marketing Operations Manager bmurphy (202) 334-1902
Mark Griskey Director of System Architecture mgriskey  
Sara Sandhu Interactive Design Programmer ssandhu