Customer Service
Our Customer Service Department (not the virtual kind, but the human kind) is open from 9:00 a.m. to 5:00 p.m. (EST), Monday through Friday.
E-mail
Customer_Service@nap.edu
Toll-free within the United States and Canada
800-624-6242
All other calls
(202) 334-3313
We are closed on weekends and the following holidays:
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Mailing Addresses
Remittance for Check Payments:
The National Academies Press
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All Other Correspondence and Orders:
The National Academies Press
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Fax Numbers
Customer Service: (202) 334-2451
Marketing Department: (202) 334-2793
Permissions and Requests Directory
Reprint Permissions | |
Permission to use portions of the National Academies Press books in course packs, published articles or books, electronic databases, or other media can be requested by using our Online Form or by contacting our Permissions Department at permissions@nas.edu. |
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Review Copies | |
If you are interested in obtaining a National Academies Press or Joseph Henry Press book to write a review, please contact our Publicity Department as follows or visit http://www.nap.edu/review_copy.html for more information. |
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Contact | NAP Customer Service |
Customer_Service@nap.edu | |
Fax | (202) 334-2451 |
Phone | (800) 624-6242 |
The National Academies Press |
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Translation Rights | |
To secure permission to translate a book published by the National Academies Press or its imprint, the Joseph Henry Press, please contact our Rights Department as follows or visit http://www.nap.edu/translation_rights.html for more information. |
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Contact Name | Barbara Murphy |
bmurphy@nas.edu | |
Fax | (202) 334-2588 |
Phone | (202) 334-1902 |
Attn: Rights and Translations
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Staff Directory
To send e-mail to a staff member, enter the individual's e-mail prefix followed by @nas.edu
Name | Title | E-mail Prefix | Telephone |
Director's Office | |||
David May | Director | dmay | (202) 334-3325 |
Alphonse MacDonald | Publisher, National Academies Press | amacdonald | |
Publishing Services | |||
Dottie Lewis | Director of Publishing Services | dlewis | (202) 334-2409 |
Customer Service | |||
Zina Jones | Customer Service Manager | zjones | (202) 334-3116 |
Marketing and Technology | |||
Barbara Murphy | Marketing Operations Manager | bmurphy | (202) 334-1902 |
Mark Griskey | Director of System Architecture | mgriskey | |
Sara Sandhu | Interactive Design Programmer | ssandhu |