Contacting Customer Service
Our Customer Service Department (not the virtual kind, but the human kind) is open from 8:30 a.m. to 5:00 p.m. (EST), Monday through Friday.
E-mail
Customer_Service@nap.edu
Toll-free within the United States and Canada
800-624-6242
All other calls
(202) 334-3313
We are closed on weekends and the following holidays:
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Customer Service: (202) 334-2451
Marketing Department: (202) 334-2793
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All Other Correspondence and Orders:
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Permissions and Requests Directory
| Reprint
Permissions |
|
Permission to use portions of the National Academies Press books in course packs, published articles or books, electronic databases, or other media can be requested by using our Online Form or by contacting our Permissions Department at permissions@nas.edu. |
| Review Copies |
|
If you are interested in obtaining a National Academies Press or Joseph Henry Press book to write a review, please contact our Publicity Department as follows or visit http://www.nap.edu/review_copy.html for more information. |
| Contact Name |
Tiffany Small |
E-mail |
tsmall@nas.edu |
| Fax |
(202) 334-2588 |
| Phone |
(202) 334-2612 |
| Mail |
The National Academies Press
Publicity Department
500 Fifth Street, NW
Washington, DC 20001
|
| Translation
Rights |
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To secure permission to translate a book published by the National Academies Press or its imprint, the Joseph Henry Press, please contact our Rights Department as follows or visit http://www.nap.edu/translation_rights.html for more information. |
| Contact Name |
Virginia Bryant |
| E-mail |
vbryant@nas.edu |
| Fax |
(202) 334-2793 |
| Phone |
(202) 334-3037 |
| Mail |
Attn: Rights and Translations
The National Academies Press
500 Fifth Street, NW
Washington, DC 20001
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Staff Directory
To send e-mail to a staff member, enter the individual's e-mail prefix followed by @nas.edu
| Name |
Title |
E-mail Prefix |
Telephone |
| Director's Office |
| Barbara Kline Pope |
Director |
bkline |
(202) 334-3328 |
| Ann Merchant |
Deputy Executive Director for Communications |
amerchan |
(202) 334-3117 |
| Publishing Services |
| Sandy Adams |
Director of Publishing Operations |
sadams |
(202) 334-3157 |
| Dottie Lewis |
Director of Publishing Services |
dlewis |
(202) 334-2409 |
| Composition, Graphics, and Design |
| Jim Gormley |
Director of Composition, Design and Graphics |
jgormley |
(202) 334-3325 |
| Francesca Moghari |
Art Director |
fmoghari |
(202) 334-3323 |
| Developmental Editing |
| Stephen Mautner |
Executive Editor |
smautner |
(202) 334-3336 |
| Terrell Smith |
Project Editor, Joseph Henry Press |
tsmith |
(202) 334-3624 |
| Customer Service |
| Zina Jones |
Customer Service Manager |
zjones |
(202) 334-3116 |
| Marketing and Technology |
| Alphonse MacDonald |
Director of Marketing and Technology |
amacdonald |
|
| Virginia Bryant |
Marketing and Sales Manager |
vbryant |
(202) 334-3037 |
| Barbara Murphy |
Marketing Operations Manager |
bmurphy |
(202) 334-1902 |
| Tiffany Small |
Bookstore Manager/Exhibits Coordinator |
tsmall |
(202) 334-2612 |
| Julie Urban |
Direct Marketing Specialist |
jurban |
(202) 334-3180 |
| Jeff Colosino |
Online Outreach Specialist |
jcolosino |
|
| Reid Dossinger |
Internet Project Manager |
rdossinger |
|
| Mark Griskey |
Director of System Architecture |
mgriskey |
|
| Sara Sandhu |
Interactive Design Programmer |
ssandhu |
|
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