Information for Book Trade Customers

The National Academies Press has special discount policies and an agency plan for book trade customers.

Contact our Customer Service Department for information.

U.S. Sales Representatives

Mid-Atlantic and New England

Chesapeake & Hudson, Inc.
115 West Potomac Street
Brunswick, MD 21716
Telephone: (301) 834-7170/(800) 231-4469
Fax: (800) 307-5163
Covering: CT, DC, DE, MA, MD, ME, NH, NI, NY, PA, RI, VT

West Coast

Faherty & Associates
6665 SW Hampton Street
Suite 100
Portland, OR 97223
Telephone: (503) 639-3113/(800) 824-2888
Fax: (503) 598-9850/(800) 257-8646
Covering: AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, TX (El Paso only), UT, WA, WY

Midwest, South and Southwest

National Academies Press
500 Fifth Street, NW.
Washington, DC 20001
Telephone: (202) 334-3037
Fax: (202) 334-2793
Covering: AL, AR, FL, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NC, ND, NE, OH, OK, SC, SD, TN, TX, WI

Book Trade Customer Return Policy

It is not necessary to ask permission to return books. All returns must be accompanied by a copy of the original invoice or the original invoice information. Books returned without invoice information will be credited at the maximum allowable discount. Books must be unmarked and in salable condition. Upon receipt of books in salable condition, a credit memo will be issued.

Returns should be shipped prepaid to:

The National Academies Press
22883 Quicksilver Drive
Dulles, VA 20166
Attn: Returns/Receiving Department

Claims of short shipments, damaged copies, incorrect titles, or nonreceipt of publications should be made within 60 days from the date of invoice and sent to our Customer Service Department.

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