Committee on Workforce Needs in Information Technology

Computer Science and Telecommunications Board

Board on Testing and Assessment

Board on Science, Technology, and Economic Policy

Office of Scientific and Engineering Personnel

National Research Council

 




Index



A

AARP. See American Association of Retired Persons audit study

ACM. See Association for Computing Machinery

ACWIA. See American Competitiveness and Workforce Improvement Act

ADEA. See Age Discrimination in Employment Act

Adjunct faculty drawn from industry, making greater use of, 236, 294

Age
     and employment in the IT workforce, 7-8
     distribution of Category 1 IT, Category 2 IT, and professional specialty workers, 141
     of the Category 2 IT workforce, 86

Age Discrimination in Employment Act (ADEA), 136-138

Age-related discrimination, 140-146
     avoiding, 288
     definition of, 136
     impact on tightness in the IT labor market, 150
     legal dimensions of, 136-138
     legal theories for showing, 137-138
     relieving perceptions of, 298n

American Association of Retired Persons (AARP) audit study, on possible age-related discrimination against older IT workers, 146-148, 150

American Competitiveness and Workforce Improvement Act (ACWIA), 161, 167-169

American Society for Training and Development (ASTD), 265

Assessment to expand the pool of immediately available workers, 9-10, 201-212
     accounting for unintended bias, 204-205
     effectiveness of assessment techniques and the role of job analysis, 205-209
     future trends in assessment of IT workers, 211-212
     legal dimensions of assessment, 209-211
     research needed into, 302
     structured methods for, 10, 206-207, 287-288

Associate's degrees, awarded in computer science, 82

Association for Computing Machinery (ACM), 232, 235n, 247, 311

ASTD. See American Society for Training and Development

Attracting IT workers, 188-201
     improved recruitment and retention, 194-199
     increased use of overtime, 189-194

Attributes of IT workers, essential versus optional, 199-201

Availability of foreign IT workers to U.S. firms, 177-184
     competition for foreign workers, 178-179
     locating IT work abroad, 179-184


B

Baccalaureate level, formal education at, 10-11, 228-240

Bachelor's degrees
     awarded in computer science, xi, 82
     Category 1 IT workforce majority holding, 67-68
     two-year turnover rates for IT and non-IT workers with, 95

Barriers to employers providing enough training, 297-298

Basic concepts supporting IT, understanding of needed for IT work, 56

Being Fluent with Information Technology, 292

Biotechnology, 317-330
     and bioinformatics, 319-321, 328
     global nature of sector, 321
     impact on the economy, 321-324
     number of companies and their valuation, 322-323
     relationship to the pharmaceutical industry, 322-323
     short history of, 317-318
     similarities to and differences from IT industries, 329-330

Biotechnology Industry Organization, 318

Biotechnology workforce, 324-329
     foreign worker participation in, 327
     growth in, 324
     trends in, 327-329

Black colleges and universities
     differences in the number of science, engineering, and IT-related graduates, from majority institutions, 238-239
     lessons from, in promoting IT-related study, 238-239

BLS. See Bureau of Labor Statistics

Bridging the Gap, 231n, 342

BSFs. See Business supply firms

Bureau of Labor Statistics (BLS), 44, 79n, 84, 86, 101, 104-105, 338
     IT labor market survey data from, 140-146, 301
     job projections from, 110, 120-122

Bureau of National Affairs, 96n

Business. See IT sector; U.S. IT firms

Business models, for third-party use of nonimmigrant foreign labor, 166-167

Business supply firms (BSFs), model for third-party use of nonimmigrant foreign labor, 167


C

C++ programmers, 142, 262, 264

Carnegie Technology Education (CTE), 248

Category 1 IT work, 4-7, 47-48
     defining, 48

Category 1 IT workforce, 51-54, 66-68
     age distribution of, 141
     average annual increase in income for, 71
     changes in employment for, 65
     compensation in, 68-79
     demographics of, 66-68
     difficulty understanding composition of non-U.S. citizen portion of, 67
     distribution by employment sector, 68
     distribution by size of employer, 83
     estimates of size of, 63, 331-343
     majority holding at least a bachelor's degree, 67-68
     numbers growing, 61-65
     numbers in industrial employment by size of company, 83
     older and younger workers in, 142-146

Category 2 IT work, 4-7
     defining, 49

Category 2 IT workforce, 49, 51-54, 85-90
     age distribution of, 86, 141
     annual changes in mean wages for, 90
     characteristics of, 85-90
     educational background of, 85-86
     growth in mean wages, 90
     percentage of females, 90
     percentage of foreign-born, 87
     percentage of whites, 87, 90
     rapidly growing occupational groups within, 85

Central Intelligence Agency, 159

Certification
     industrial, 11, 251-253
     vendor, 16

Change
     accelerating pace of technological, 24-25
     broad-scale social, 37
     incremental vs. paradigmatic, 259
     in employment for Category 1 computer occupations, 65
     in employment for selected science and technology occupations, 65
     in mean wages for selected Category 2 occupations, annual, 90
     in median annual salary for World Wide Web/Internet developers by region, 77
     in median salaries for selected information technology occupations, annual, 75

Characteristics of H-1B visa holders in the U.S., 164

Characteristics of the Category 1 IT workforce, 51-54, 61-65, 66-68, 79-84

Characteristics of the Category 2 IT workforce, 85-90
     rapidly growing occupational groups, 85

Characteristics of the IT workforce, 60-90
     educational background, 79-82
     in the hardware subsector within information technology, 84-87
     size of, 60-61

Characterizing the workforce problem, 92-132
     context, 92
     inference of a worker shortage, 97-108
     perspective on the federal government and workforce issues in IT, 113-119
     projections for the future, 119-131
     reports of difficulty in hiring, 92-97
     segmentation of demand for IT workers, 110-112
     view of the IT labor market, 109

Chief Information Officers (CIO) Council, 18, 116-118, 310-311

Clearing of the IT labor markets, factors impeding, 108

COBOL programmers, 94, 142

COCOMO model, for productivity, 59

Cognitive theory, 57, 270

Collaboration, remote, 184

Commission on the Advancement of Women and Minorities in Science, Engineering, and Technology Development, recommendations from the report of, 216-218

Communications networks, 26-27, 53
     jobs opening in, 110, 120

Community college level
     formal education at, 11, 245-251
     programs in biotechnology, 326

Compensation issues. See also Salaries; Wages
     in the Category 1 IT workforce, 68-79
     in inferring a worker shortage, 102-107
     ranking of by workers, 4

Competition
     for foreign workers, 178-179
     in the IT sector, 29
     with the private sector for the federal government IT workforce, 113-114

Computer Industry Salary Survey, 72

Computer programmers
     annual increases in mean income for, 76
     number of hours worked per week, 190

Computer Science Accreditation Board (CSAB), 232

Computer science education, 10-11, 220-253; see also Formal IT education
     baccalaureate level, 229-233
     community college level, 247-249

Computer systems analysts and scientists
     annual increases in mean income for, 76
     number of hours worked per week, 190
     percent who worked more than 40 hours per week by size of firm, 192

Computer Technology Industry Association (CompTIA), 251

Contract teaching faculty. See also Project-based employment
     making greater use of, 236, 294

Council on Competitiveness, 286n

CPS. See Current Population Survey

CSAB. See Computer Science Accreditation Board

Current Population Survey (CPS), 6, 40, 61-66, 70, 74, 79, 85, 103, 189, 191, 332-333, 335-337
     estimate of employment and unemployment in computer and computer-related occupations, 300, 336, 338, 341, 343

Cyber security needs, 118


D

Data mining, 320

Data on displaced workers, 145, 146

Data on IT employment
     from the Bureau of Labor Statistics, 140-146
     collecting better, 17, 300-301
     from the Equal Employment Opportunity Commission, 139-140
     need for better, xvi, 7, 278-279

DataMasters, 72-74

Degrees
     granted in computer science and computer engineering, 81
     held by U.S.-born workers, 67n
     professionals with advanced, among permanent residents in foreign worker programs, 158

Demographics of the Category 1 IT workforce, 66-68

Department of Commerce, 29, 35, 68, 311, 336, 341

Department of Defense (DOD), 113-114, 116-117, 308-309

Department of Energy (DOE), 117

Department of Labor (DOL), 158-159, 165, 170-171, 173-174, 208, 267, 300, 305-306

Department of the Treasury, 113-114, 118

Dictionary of Occupational Titles, 208

"Digital convergence," 27

"Digital divide," 215

Digital technologies, 23

Disequilibrium. See Market disequilibrium models

Disincentives, for employer-provided formal training, 255-257

Displaced workers, 145-146

Displacement rates, 142n

Distance learning, 253-254


E

E-commerce, 36-37, 94

Educational background, 10-11, 297-298. See also Computer science education; Formal IT education; IT education
     of the Category 1 IT workforce, 79-82
     of the Category 2 IT workforce, 85-86
     of U.S. K-12 students, 222-223

Educational institutions. See also Black colleges and universities; Computer science education; Degrees; Formal IT education; Training IT workers
     alignment of educational programs in IT with employer needs, 16, 292-294
     faculty recruitment pools, 294-295
     formal IT education for students who concentrate in non-IT-related disciplines, 16, 295-296
     funding formulas for state-supported, 301
     IT fluency in K-12 and in colleges, 292
     secondary mathematics education, 291-292
     training capacity of, 108

EEOC. See Equal Employment Opportunity Commission

Efficient use of IT workers, improving, 188-201
     improved recruitment and retention, 194-199
     increased use of overtime, 189-194
     making clearer distinctions between essential and optional attributes, 199-201

Electrical and electronic technicians, numbers growing, 85

Empirical evidence on the labor market experiences of older and younger IT workers, 139-147
     AARP audit study, 146-147
     data from the Equal Employment Opportunity Commission, 139-140
     labor market survey data from the Bureau of Labor Statistics, 140-146

Employees. See Displaced workers; Female workers; Foreign workers; IT workers; IT workforce; Male workers; Older workers; Skilled workers; Younger workers

Employer needs, better aligning educational programs in IT with, 292-294

Employer-provided formal training, disincentives for, 255-257

Employers of IT workers, 199-201
     avoiding discriminatory behavior, 288
     barriers to providing enough training, 297-298
     desire to minimize labor costs, 104
     direct grants to, for training, 298-299
     distribution of Category 1 IT workers, by size of, 83
     perspective on the H-1B visa program, 172
     recruiting practices, 287
     relationships with universities and other sources of talent, 287
     slow response time by, 108
     use of structured assessment methods, 287-288
     worker quality of life, 288-289

Employment. See IT work; IT workers; Jobs in the IT sector; Project-based employment; Unemployment

End-user programming, 127

Enterprise Resource Programs (ERPs), 110

Enterprise-wide software systems, 127

Equal Employment Opportunity Commission (EEOC)
     complaints filed, 139
     data on possible age-related discrimination against older IT workers, 139-140
     EEO offices, 147n
     judgments on cases alleging age-related discrimination, 140

Equilibrium. See also Market disequilibrium models
     time to reach, in inferring a worker shortage, 107-108

ERPs. See Enterprise Resource Programs

Estimating
     the Category 1 IT workforce, 331-339
     demanding accuracy in, 130
     employed and unemployed workers in computer and computer-related occupations, 338
     employment in computer and computer-related occupations, 341
     the larger IT workforce, 339-343
     the population of electrical, electronic, and computer engineers in government data sets, 337
     the size of the IT workforce, 331-343

Existing IT workforce
     attracting and using IT workers more efficiently, 188-201
     engaging, 9-10
     expanding the pool of immediately available workers, 201-216
     making more effective use of, 188-219

Experience
     impact on productivity, 59
     role as a hiring filter, 203
     role in IT work, 56-60


F

Faculty recruitment pools
     complements to regular tenure-track faculty, 236
     expanding, 16, 294-295
     upgrading skills of existing faculty, 294-295
     use of adjunct faculty drawn from industry, 294
     use of faculty in other departments to assume some of the teaching load, 295

Fair Labor Standards Act, 193n

FASB. See Financial Accounting Standards Board

Federal Cyber Corps, 18, 116, 118

Federal government IT workforce issues, 113-119
     competition with the private sector, 113-114
     concerns expressed by government contractors, 118-119
     coping with tightness, 18, 116-117
     flexibility for contractors, 310
     incentives, 114-116
     recruitment and retention issues, 116
     remuneration and recruiting methods, 308-309
     resources for training, 309
     security, 117-118
     working conditions, 309

Financial Accounting Standards Board (FASB), 106

Flexible working conditions, 116

Foreign facilities, investment in by the IT industry, 181

Foreign students' ("F") visas, 162, 241

Foreign-worker programs
     "Extraordinary ability" workers, priority granted to, 157-158
     H-1B visa program, 171-177
     in the United States, 157-170
     issues regarding, 170-178
     permanent residence program, 170-171
     permanent residents in, 157-160
     temporary nonimmigrant workers in, 160-170

Foreign workers in the biotechnology workforce, 326

Foreign workers in the IT workforce, 8-9, 152-187
     availability to U.S. firms, 177-184
     Category 2 IT workforce percentage, 87
     cost savings using, 186
     impact on the U.S. economy and workforce, 152-155
     incentives for, 195n
     interaction with locating work offshore, 185
     in the United States, 156-177
     numbers overall, 156-157

Formal IT education, 10-11, 220-254
     and type of IT work, 54-55
     distance learning, 253-254
     for students who concentrate in non-IT-related disciplines, 295-296
     higher education, 228-251
     industry certification, 251-253
     secondary education, 221-228

Forsythe list, 235n, 237n

FORTRAN programmers, 142

Future projections for the IT workforce, 23-24, 119-131
     project-based employment, 123-126
     prospects for improvements in productivity, 126-131
     quantitative outlook, 120-122
     relevant time horizons, 119-120
     skills for the future, 122-123


G

Gates Foundation, 235n

Gender factors. See Female workers; Male workers

Genentech, 317

General Agreement on Trade in Services, 161n

Geographical issues
     in the biotechnology workforce, 327
     in the IT workforce, 111

Government contractors. See also Project-based employment
     concerns expressed by, 118-119
     effective use of, 18, 310

Grants, direct, to employers for training, 298-299

Green-card process, 18, 158-160
     research needed into streamlining, 303-307

Greenspan, Alan, 40, 155n

Groups. See Occupational groups; Underrepresented groups

Growth
     in mean wages for the Category 2 IT workforce, 90
     in the biotechnology workforce, 324
     in the Category 1 IT workforce, 61-65
     in total compensation for IT workers, 106


H

H-1B visa holders
     characteristics of U.S., 164
     numbers of temporary nonimmigrant workers in foreign worker programs, 161-168
     plausible scenario for dilemma of, 174

H-1B visa program, 17-18, 171-177. See also Green-card process
     employer perspective on, 172
     investigations of alleged violations of, 175-176n
     worker perspective on, 172-173, 175

H-1B visas
     making more "portable," 18, 304
     numbers granted to IT workers, 164n
     pros and cons of changes to levels of, 8-9, 178
     requirements for, 168-169

Hardware subsector, within information technology, 25, 84-87

HBCUs. See Historically black colleges and universities

High-technology sector
     economics of, 32, 35-38
     rise of, 32-35
     training opportunities in, 260-261

Higher education in IT
     baccalaureate level, 228-240
     community college level, 245-251
     postbaccalaureate level, 240-245

Historically black colleges and universities (HBCUs), 238-239

Hours worked per week
     by computer programmers, 190
     by computer systems analysts and scientists, 190

Human resources policies, improving internal, 198-199


I

ICCP. See Institute for Certification of Computing Professionals

Immediately available workers, expanding the pool of, 201-216

Immigrants. See also Foreign workers in the IT workforce
     illustrative contributions to the U.S. economy, 154

Immigration and Naturalization Service (INS), 159-160, 165, 169, 300

Incentives for employers to increase training, 17, 297-299
     direct grants to employers for training, 298-299
     and the federal government IT workforce, 114-116
     levy/grant or mandatory training programs, 298-299
     subsidized loans, 298
     tax credits, 298

Incentives for IT workers, nonmonetary, 115-116

Incremental change, vs. paradigmatic, 259

Incumbent workers, 99

India, IT education policy in, 242

Industrial sector. See also High-technology sector; IT sector
     making greater use of adjunct faculty drawn from, 294
     vast predominance of the Category 1 IT workforce in, 68

Industry certification, 251-253

Industry-wide software systems, 127

Information technology. See IT

Information Technology Association of America (ITAA), 335-336, 339, 342-343

Infrastructure, for training, 258-260

INS. See Immigration and Naturalization Service

Institute for Certification of Computing Professionals (ICCP), 251-252

Institute of Electrical and Electronics Engineers Computer Society, 232, 311

Integration
     of work and learning, 12, 268-270
     of work organization, assessment, and software engineering, 302-303

Intellectual abilities, needed for IT work, 55-56

Interactions, between Category 1 and Category 2 IT work, 49-51

Internal Revenue Service, 114

International Webmasters' Association, 251

Internet, jobs advertised on, 93

Internships, 16

Interviews
     structured, 207
     unstructured, 204

Investment abroad by the IT industry, 181-183
     employment in U.S. parent companies and their affiliates abroad, 182-183
     foreign facilities, 181
     strategic alliances, 181-182

IT careers
     annual changes in median salaries for selected, 75
     fluidity of, 221
     joint action needed to promote awareness of and interest in, 311
     targeting underrepresented groups for, 212-216
     young people's views of education and, 226-228

IT education, 79-82. See also Computer science education; Formal IT education
     policy in India, 242

IT firms. See U.S. IT firms

IT fluency, promoting in K-12 and in colleges to a greater degree, 15-16, 292

IT labor market, 109, 140-146. See also IT workforce
     AARP audit study on, 146-147
     applicants "testing," 99-100
     data from the Equal Employment Opportunity Commission, 139-140
     data on job loss, Category 1 IT workers, 142
     data on job replacement, Category 1 IT workers, 143-146
     data on the relative youthfulness of Category 1 IT workforce, 141-142
     elasticity of demand within, 103n
     empirical evidence on, 139-147
     factors impeding the clearing of, 108
     integrating work and learning, 12, 268-270
     overall, in inferring a worker shortage, 99
     role of formal education, 10-11
     survey data from the Bureau of Labor Statistics, 140-146
     training IT workers, 254-267

IT sector, 23-132
     as a policy driver, 38-40
     attention captured by, 28-40
     character of, 23-43
     characterizing the workforce problem within, 92-132
     competition in, 29
     definitions, 25-26
     flourishing of, 29-32
     future of, 23-24
     global nature of, 39, 152
     hardware subsector within, 25, 84-87
     influence on the IT workforce, 24-28
     investment abroad by, 181-183
     jobs in, 194-198
     role in present assessment of IT workforce issues, 40-42
     understanding the IT workforce, 44-91
     unemployment in, 93

IT skills
     access in the secondary classroom, 225-226
     combining with knowledge of a specific business, 122-123
     concerns of government contractors, 118
     future projections, 122-123
     standards from the Northwest Center for Emerging Technologies, 248-249

IT users, 45n

IT work, 90-91
     Category 1 vs. Category 2 IT workers, 51-54
     Category 1 work, 47-48
     Category 2 work, 49
     core knowledge and abilities needed for, 55-56
     formal education, by type of, 54-55
     fulfillment that comes from responsible positions serving the nation, 308
     in Category 1 IT occupations by occupational category, 64
     integrating with learning, 12, 268-270
     interaction between Category 1 and Category 2 work, 49-51
     locating abroad, 179-184
     nature of, 4, 47-54
     organizing for productivity, 291
     role of experience and situated learning and knowledge in, 56-60

IT workers
     attracting and using more efficiently, 188-201
     average change in median annual salary for, by region, 73
     defining, 44-47
     defining shortage of, 109
     displaced, 145-146
     educational background of, 79-82
     expanding the pool of immediately available, 201-216
     federal government in competition with private sector for, 113-114
     future trends in assessment of, 211-212
     growth in total compensation for, 106
     improving quality of life for, 288-289
     improving working conditions for, 309
     intellectual and knowledge requirements for, 54-60
     numbers of H-1B visas granted to, 164n
     reducing relative need for, 126-131
     sample titles of, 46
     slow response time by, 108
     training, 254-267

IT workforce. See also Category 1 IT workforce; Category 2 IT workforce; Existing IT workforce
     characteristics of, 60-90
     future projections for, 119-131
     geographical issues in, 111
     influence of entire IT sector on, 24-28
     regional supply issues in, 112
     size and structure of the, 6-7, 60-61, 344
     size of hardware subsector, 86-87
     understanding, 44-91

IT workforce problem, 2, 4-6, 92-132
     compensation, 102-107
     for the federal government IT workforce, 113-119
     inference of worker shortages, 97-108
     IT labor market, 109
     overall labor market, 99
     projections for the future, 119-131
     relieving, 135-272
     reports of difficulty in hiring, 92-97
     role of IT sector in current assessment of, 40-42
     segmentation of demand for IT workers, 110-112
     size of the applicant pool, 99-102
     skills shortages vs. worker shortages, 102
     time to reach equilibrium, 107-108

ITAA. See Information Technology Association of America


J

Java programmers, 94, 253, 262, 264

Jobs in the IT sector. See also Wages
     advertised on the Internet, 93
     effectiveness of assessment techniques for analyzing, 205-209
     improving attractiveness of, 15, 194-196
     increasing awareness of among potential workers, 196-198
     sample titles, 46, 88

Joint Venture: Silicon Valley Network, 96, 266


K

Knowledge needed for IT work, 56-60. See also Attributes of IT workers; Being Fluent with Information Technology; Educational background
     enduring vs. perishable, 56-57, 293
     "hard" vs. "soft," 56-57, 293
     intellectual abilities, 55-56
     social abilities, 56
     understanding of basic concepts supporting IT, 56


L

Labor condition application (LCA), 165, 170, 173

Labor market. See IT labor market

LCA. See Labor condition application

Learning. See Computer science education; Degrees; Formal IT education; Organizational learning; Situated learning; Training IT workers

Legal dimensions of age discrimination, 136-138
     definition of age discrimination, 136
     legal theories for showing age discrimination, 137-138
     Supreme Court rulings on, 138-138

Legal dimensions of assessment, 209-211

Levy/grant training programs, 298-299

Lifelong learning, need for, 254-255

Loans for training programs, subsidized, 298


M

Male workers, Category 1 IT workforce predominance of, 66

Management
     for greater productivity, 127-130
     for software engineering, 130
     micromanagement, 130
     of organizational learning, 49n

Mandatory training programs, 298-299

Market disequilibrium models, of an occupational labor shortage, 98

Marketplace. See IT labor market

Massachusetts Software Council (MSC), 266-267

Meeting the Federal IT Workforce Challenge, 18

Minority groups. See Underrepresented groups

Moore's law, 25

MSC. See Massachusetts Software Council

Multiple employment applications, 100-101


N

NACE. See National Association of Colleges and Employers

NAEP. See National Assessment of Educational Progress

NAFTA. See Trade-NAFTA ("TN") visas

NASA. See National Aeronautics and Space Administration

NASSCOM. See National Association of Software and Service Companies

National Aeronautics and Space Administration (NASA), 115, 117-118

National Assessment of Educational Progress (NAEP), 222-223

National Association of Colleges and Employers (NACE), 70, 114

National Association of Software and Service Companies (NASSCOM), 179

National Center on Employee Ownership (NCEO), 74

National Council of Teachers of Mathematics, 291

National Employer Survey, 260

National Science Foundation (NSF), 3, 62, 82, 241, 303n, 326-327

NCEO. See National Center on Employee Ownership

"New economy," 35

Non-H-1B nonimmigrant visa categories, 162-163
     "E" treaty traders and investors, 162
     "F" foreign students, 162
     "J" exchange visitors and spouses, 162-163
     "L" intracompany transferees, 163
     "TN" trade-NAFTA visas, 163

Non-U.S. citizens, in the Category 1 IT workforce, 67

Nonimmigrant foreign workers. See Temporary nonimmigrant workers in foreign worker programs

Northwest Center for Emerging Technologies (NWCET), 247-248
     IT skills standards from, 85, 88-89, 208, 212, 224, 248, 343-344

NSF. See National Science Foundation

NWCET. See Northwest Center for Emerging Technologies


O

Object-oriented languages, 259

Occupational Employment Survey (OES), 64, 70, 72, 300, 332-333, 336-337, 340

Occupational groups. See also Science and technology occupations
     and related skill standards, 88-89
     rapidly growing in the Category 2 IT workforce, 85

OES. See Occupational Employment Survey

Office of Personnel Management (OPM), 113, 115-118, 311

Older workers
     and possible age-related discrimination, 135-151
     empirical evidence on the labor market experiences of older and younger IT workers, 139-147
     legal dimensions of age discrimination, 136-138
     older workers equally likely to find new jobs as younger, 143-146
     older workers more likely than younger to lose their jobs, 142

O*NET, 208

OPM. See Office of Personnel Management

Organizational learning, management of, 49n

Outsourcing, 32, 129

Overtime for IT workers
     exemption from restrictions on, 193n
     increasing use of, 9, 189-194


P

Permanent labor certification (PLC). See Green-card process

Permanent residence program, 170-171

Permanent residents in foreign worker programs, 157-160
     numbers, 157-158
     obtaining a green card, 158-160
     priority workers, 157-158
     skilled workers, professionals, and other workers, 158

Personnel, reducing relative needs for, 126-131

Personnel supply firms (PSFs), model for third-party use of nonimmigrant foreign labor, 166-167

PITAC. See President's Information Technology Advisory Committee

Policy driver, the IT sector as, 38-40

Postbaccalaureate level, formal education at, 11, 240-245

Potential workers, increasing awareness of jobs among, 196-198

President's Information Technology Advisory Committee (PITAC), 286n

Priority workers, among permanent residents in foreign worker programs, 157-158

Private sector IT workforce, federal government in competition with, 113-114

Problem solving for IT workforce issues, 135-272
     foreign workers in the IT workforce, 152-187
     increasing the supply of qualified labor by training and education, 220-272
     making more effective use of the existing IT workforce, 188-219
     older IT workers and possible age-related discrimination, 135-151

Productivity of the IT workforce
     COCOMO model for, 59
     defining, 126n
     illustrative tools for, 127
     impact of experience on, 59
     increasing, 126-131
     likely impact of improvements in, 129, 131
     management and organization, 127-130
     organizing work for, 291
     research needed into, 302
     tools, 126-127
     variations among software developers, 52

Professional development, release time for, 16

Professional societies and groups, using to support educational efforts, 16, 296

Professional specialty workers, 66n
     age distribution of, 141

Project-based employment
     forms taken by, 123-124
     future projections for, 123-126

Proprietary information issues, 125

PSFs. See Personnel supply firms


Q

Quality of life, improving for IT workers, 15, 288-289

Quantitative outlook for the IT workforce, future projections, 120-122

Quotas, per-country, 160


R

Recruitment and retention of IT workers, 194-199
     being more flexible in, 308-309
     changing practices in, 287
     for the federal government IT workforce, 116
     improving internal human resources policies, 198-199
     improving job attractiveness, 194-196
     increasing awareness of jobs among potential workers, 196-198

Reduction-in-force (RIF) notices, impact of, 114-115

Regional supply issues, in the IT workforce, 112

Regional training consortia, supporting, 299-300

Regulation, of the biotechnology industry, 13

Relief, for the IT workforce problem, 135-272

Remote collaboration, 184

Remuneration, federal government increasing flexibility in, 18, 308-309

Research needed, 17, 302-303
     in software engineering, 302
     into assessment tools for IT jobs, 302
     into better integration of work organization, assessment, and software engineering, 302-303
     into productivity, 302
     into situated learning, 302
     into streamlining the green-card process, 303-307
     into work organization, 302

Retention. See Recruitment and retention of IT workers

RIF notices. See Reduction-in-force notices

Risk management, 130


S

Salaries, 77-79

Salary increases
     in mean annual salary for science and technology occupations, 71, 73
     in mean income for computer programmers, annual, 76
     in mean income for computer systems analysts and scientists, annual, 69n, 76

SC/CHiPS Professional & Managerial (P&M) Total Compensation Survey, 105n

Science and engineering graduates, percentage, by age group, employed in IT and non-IT occupations, 67

Science and technology occupations
     changes in employment for selected, 65

Secondary education, 10, 221-228
     access to IT in the classroom, 225-226
     improving, 15, 102n
     state of, 223-225
     young people's views of education and IT careers, 226-228

Secondary mathematics education, improving, 291-292

Sectors. See High-technology sector; Industrial sector; IT sector

Security issues, in the federal government IT workforce, 117-118

Self-study programs, 16

SESTAT data system, 62, 64, 66, 84, 86, 327, 336

Shared training, approaches to, 266-267

Shortage of IT workers. See also IT workforce problem; Tightness in the IT labor market
     defining, 109

Situated learning
     research needed into, 302
     role in IT work, 56-60

Skilled workers. See also IT skills
     among permanent residents in foreign worker programs, 158
     needed for the future, 122-123

Skills of existing faculty, upgrading, 294-295

Skills shortages. See also "Upskilling" programs
     vs. worker shortages, in inferring a worker shortage, 102

Social abilities, needed for IT work, 56

Social change, broad-scale, 37

Social demand model, of an occupational labor shortage, 97-98

Software engineering, 25-26
     elements of managing, 130
     evaluating, 52
     international aspect of, 152-153
     research needed in, 302

Software reuse, 127

Software systems, industry and enterprise-wide, 127

Standish Group, 128

STAR program, 116

State-supported educational institutions, changing funding formulas for, 301

Strategic alliances, investment in by the IT industry, 181-182

Strategic Tactical Advocates for Results. See STAR program

Strategies for increasing the supply of qualified labor, 220-272
     integrating work and learning, 268-270
     role of formal education, 220-254
     training IT workers, 254-267

Structured assessment methods, 10, 206-207
     making more use of, 287-288
     validated, 15

Structured interviews, 207

Students. See Educational institutions; Foreign students' ("F") visas

Supreme Court, rulings on age discrimination, 137-138

Survey data, on the IT labor market, from the Bureau of Labor Statistics, 140-146


T

Taulbee survey, 80-82, 244

Tax credits for training programs, 298

Technical writers, numbers rapidly growing, 85

Tek.Xam assessment, 211

Temporary nonimmigrant workers in foreign worker programs, 160-170. See also H-1B visas
     numbers of H-1B visas and workers, 161-168
     obtaining an H-1B visa, 165-170

Tenure-track faculty, complements to regular, 236

Third International Mathematics and Science Study (TIMSS), 222-223

Tightness in the IT labor market, 109
     coping with, 5, 13-14, 17
     federal government coping with, 116-117
     impact of age-related discrimination on, 150
     worldwide, 100

Titles of IT workers, sample, 46, 88

Tools for greater productivity, 126-127

Training IT workers, 11-12, 15, 254-267
     and firm size, 262-264
     approaches to shared training, 266-267
     costs of, 119
     disincentives for employer-provided formal training, 255-257, 297-298
     extent of, 261-262
     factors affecting, 257-258
     historical experiences in, 264-265
     in ASTD firms, 265
     incentives for employers to increase, 297-299
     making more resources available for, 18, 309
     need for lifelong learning, 254-255
     opportunities in the economy and in high technology, 260-261
     promoting, 289-291
     release time for, 16
     support and infrastructure for, 258-260
     supporting regional consortia for, 299-300
     time needed for, 108
     training realities, 261-264

Tuition reimbursement, 116

Turnover rates, 95


U

Underrepresented groups
     and concerns of government contractors, 118-119
     joint action needed to expand opportunities for, 15, 312-313
     targeting for IT careers, 16, 212-216

Unemployment, in the IT sector, 93

Unintended bias, accounting for, 204-205

Universities. See Educational institutions

"Upskilling" programs, 221

U.S.-born workers
     in the Category 1 IT workforce, 66-67
     degrees held by, 67n

U.S. Census Bureau, 260, 335

U.S. economy, 2-3, 35-38, 152-155, 260-261, 297

U.S. IT firms, 30-31
     availability of foreign IT workers to, 177-184
     employment in affiliates abroad, 182-183
     number employed in by IT industry sector, including foreign affiliates, 182-183
     size of, and training, 262-264

U.S. workforce, impact of foreign workers on, 152-155


V

Vacancy, defining, 93-96

Visa categories. See also Green-card process
     "E" treaty traders and investors, 162
     "F" foreign students, 162, 241
     "H-1B" visas, 161-177
     "J" exchange visitors and spouses, 162-163
     "L" intracompany transferees, 163, 185
     "TN" trade-NAFTA visas, 163


W

Wages. See also Remuneration; Salaries
     being more flexible in, 308-309
     growth in mean for Category 2 IT workforce, 90
     growth in total compensation for IT workers, 106
     in beginning salaries for bachelor's degree recipients, annual, 72
     in inferring a worker shortage, 102-107
     in the Category 1 IT workforce, 68-79

Women. See Female workers; Underrepresented groups

Word-of-mouth hiring, 197-198

Work. See Category 1 IT work; Category 2 IT work; IT work; Jobs

Workers. See also Displaced workers; Female workers; Foreign workers; IT workers; Male workers; Older workers; Skilled workers; Younger workers

Worker shortages. See also IT workforce problem
     inference of, 97-108
     perspective on the H-1B visa program, 172-173, 175
     vs. skills shortages, 102

Workforce. See Biotechnology workforce; IT workforce; U.S. workforce

Working conditions
     flexible, 116
     improving for IT workers, 309

Work organization, research needed into, 302


Y

Younger workers
     equally likely to find new jobs as older, 143-146
     relative predominance in the Category 1 IT workforce, 66, 141-142

Young people, views of education and IT careers, 226-228



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Copyright 2001 by the National Academy of Sciences