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signed to clarify whether differences in surgical procedures by race and gender represent overuse or underuse, and the development of clinical and policy interventions to deal with any inequities that reflect problems in quality of care. He is also examining quality management for Medicaid managed care and public reporting of quality performance data including HEDIS (Health Plan Employer Data and Information Set) 3.0. He serves on the Executive Committee of the Joint Commission on Accreditation of Healthcare Organizations' (JCAHO's) Advisory Council on Performance Measurement, and the Performance Measurement Coordinating Council that jointly advises JCAHO and the National Committee for Quality Assurance (NCQA). He is also president-elect of the Academy for Health Services Research and Health Policy and a member of the Institute of Medicine. Dr. Epstein earned his M.D. from Duke University and an M.A. in political science from Harvard University.

BECKY J. CHERNEY is president and chief executive officer (CEO) of the Central Florida Health Care Coalition in Orlando, Florida. Representing 750,000 members from public and private employers, the coalition has been recognized nationally for its Quality Initiative. The initiative has clinical quality, overall community health status, and patient satisfaction components in place. Prior to assuming this position in 1994, Ms. Cherney served as a consultant to Florida's Agency for Health Care Administration. She was responsible for implementing the state's cutting-edge legislation for Community Health Purchasing Alliances. She spent 23 years in the private sector with three Fortune 500 companies. It was during her 11-year tenure with Tupperware International that she founded the coalition. Ms. Cherney is the founder of the Central Florida Women's Resource Center and has served as president of the Human Services Council and Florida Executive Women. She is currently serving her second appointed term on the Florida Board of Medicine. Ms. Cherney was named 1999's Business-woman of the Year by the Orlando Business Journal. She is a graduate of the University of Wisconsin.

DAVID C. CLASSEN is an associate professor of medicine at the University of Utah and a vice president at First Consulting Group. Dr. Classen was formerly the associate hospital epidemiologist and a consultant in infectious diseases at LDS Hospital in Salt Lake City, Utah, and chair of Intermountain Health Care's Clinical Quality Committee for Drug Use and Evaluation. Dr. Classen is an expert in the development of computerized clinical decision support systems and epidemiological techniques to improve the use and safety of medications and the overall quality of care. His research interests are in the computer applications of epidemiological techniques to investigate clinical outcomes and the development of expert system technologies to provide decision support in the monitoring and prescribing medications. He received his medical degree from the Uni-



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