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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings (2001)
Federal Facilities Council (FFC)

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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings

EMERGING INFORMATION TECHNOLOGIES FOR FACILITIES OWNERS: RESEARCH AND PRACTICAL APPLICATIONS

SYMPOSIUM PROCEEDINGS

FEDERAL FACILITIES COUNCIL TECHNICAL REPORT No. 144

NATIONAL ACADEMY PRESS
WASHINGTON, D.C.

 Page
I

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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings EMERGING INFORMATION TECHNOLOGIES FOR FACILITIES OWNERS: RESEARCH AND PRACTICAL APPLICATIONS SYMPOSIUM PROCEEDINGS FEDERAL FACILITIES COUNCIL TECHNICAL REPORT No. 144 NATIONAL ACADEMY PRESS WASHINGTON, D.C.

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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings NOTICE The Federal Facilities Council (FFC) is a continuing activity of the Board on Infrastructure and the Constructed Environment of the National Research Council (NRC). The purpose of the FFC is to promote continuing cooperation among the sponsoring federal agencies and between the agencies and other elements of the building community in order to advance building science and technology—particularly with regard to the design, construction, acquisition, evaluation, and operation of federal facilities. The following agencies sponsor the FFC: Department of the Air Force, Office of the Civil Engineer Department of the Air Force, Air National Guard Department of the Army, Assistant Chief of Staff for Installation Management Department of Defense, Federal Facilities Directorate Department of Energy Department of the Interior, Office of Managing Risk and Public Safety Department of the Navy, Naval Facilities Engineering Command Department of State, Office of Overseas Buildings Operations Department of Veterans Affairs, Office of Facilities Management Federal Aviation Administration Food and Drug Administration General Services Administration, Public Buildings Service Indian Health Service International Broadcasting Bureau National Aeronautics and Space Administration, Facilities Engineering Division National Institutes of Health National Institute of Standards and Technology, Building and Fire Research Laboratory National Science Foundation Smithsonian Institution, Facilities Engineering and Operations U.S. Coast Guard U.S. Postal Service, Engineering Division As part of its activities, the FFC periodically publishes reports that have been prepared by committees of government employees. Because these committees are not appointed by the NRC, they do not make recommendations, and their reports are considered FFC publications rather than NRC publications. International Standard Book Number 0-309-07643-9 For additional information on the FFC program and its reports, visit the Web site at <http://www4.nationalacademies.org/cets/ffc.nsf> or write to Director, Federal Facilities Council, 2101 Constitution Avenue, N.W., HA-274, Washington, DC 20418 Copyright 2001 by the National Academy of Sciences. All rights reserved. Printed in the United States of America

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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings ACKNOWLEDGEMENTS The symposium summarized in this report was sponsored by the Federal Facilities Council of the National Research Council. The following persons are given special recognition for their efforts in planning, organizing, and conducting the symposium: Thomas Anglim, Department of Veterans Affairs James Bartlett, Jr., Naval Facilities Engineering Command, U.S. Navy Clarence Dukes, National Institutes of Health Lowell Ely, Department of Energy Milon Essoglou, Naval Facilities Engineering Command, U.S. Navy Andrew Fowell, National Institute of Standards and Technology Vijay Gupta, General Services Administration Stephen Hagan, General Services Administration Edgar Hanley, Department of State Jonathan Herz, General Services Administration Charles Ho, Food and Drug Administration Michael Karau, Internal Revenue Service Howard Kass, National Aeronautics and Space Administration John Leimanis, Department of State Dale Olson, U.S. Air Force Leo Phelan, Department of Veterans Affairs John Yates, Department of Energy Special thanks go to Steve Hagan and Jim Bartlett, for serving as moderators and hosts for the two-day symposium.

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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings FEDERAL FACILITIES COUNCIL Chair Henry J.Hatch, U.S. Army (Retired) Vice Chair William Brubaker, Director, Facilities Engineering and Operations, Smithsonian Institution Members Walter Borys, Operations and Maintenance Division, International Broadcasting Bureau John Bower, MILCON Program Manager, U.S. Air Force Peter Chang, Division of Civil and Mechanical Systems, National Science Foundation Tony Clifford, Director, Division of Engineering Services, National Institutes of Health Jose Cuzmé, Director, Division of Facilities Planning and Construction, Indian Health Service David Eakin, Chief Engineer, Design Programs Center, Public Buildings Service, General Services Administration James Hill, Deputy Director, Building and Fire Research Laboratory, National Institute of Standards and Technology John Irby, Director, Federal Facilities Directorate, Department of Defense L.Michael Kaas, Director, Office of Managing Risk and Public Safety, Department of the Interior William Miner, Acting Director, Building Design and Engineering, Office of Overseas Buildings Operations, U.S. Department of State William Morrison, Chief, Systems Branch, Facilities Division, Air National Guard Get Moy, Chief Engineer and Director, Planning and Engineering Support, Naval Facilities Engineering Command, U.S. Navy Robert Neary, Jr., Associate Chief, Strategic Management Office, Department of Veterans Affairs Stan Nickell, Chief, Construction Division, Assistant Chief of Staff for Installation Management, U.S. Army Juaida Norell, Airways Support Division, Federal Aviation Administration Wade Raines, Maintenance and Policies Programs, Engineering Division, U.S. Postal Service William Stamper, Senior Program Manager, Facilities Engineering Division, National Aeronautics and Space Administration Stan Walker, Chief, Shore Facilities Capital Asset Management Division, U.S. Coast Guard John Yates, Director, Laboratory Infrastructure Division, Office of Science, Department of Energy Staff Richard Little, Director, Board on Infrastructure and the Constructed Environment (BICE) Lynda Stanley, Director, Federal Facilities Council Michael Cohn, Program Officer, BICE Kimberly Goldberg, Administrative Associate, BICE Nicole Longshore, Project Assistant, BICE

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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings Contents 1   INTRODUCTION   1     Background,   1     Purpose of the Symposium,   2     Recurring Themes,   2     Organization of This Report,   5 2   EMERGING INFORMATION TECHNOLOGIES FOR FACILITIES OWNERS   6     Computer-Aided Facilities Management and the Internet,   6     Information Technologies: An Outlook,   11     Extranets for Project Management and Collaboration,   12 3   INFORMATION TECHNOLOGIES AND THE ARCHITECTURE-ENGINEERING-CONSTRUCTION INDUSTRY   14     Information Technologies and the Architecture Community,   14     Information Technologies and the Construction Industry,   16     The Impact of E-Commerce on Facility Management Practices,   17 4   INFORMATION TECHNOLOGIES AND KNOWLEDGE MANAGEMENT   19     Information Technologies and Knowledge Work,   19     Human Resources, Organizational Behavior, and Organizational Change,   22     Knowledge Management at the Naval Facilities Engineering Command,   24 5   NEW TOOLS FOR FULLY INTEGRATED AND AUTOMATED FACILITIES MANAGEMENT PROCESSES   26     FIATECH Consortium,   26     Benefits and Costs of Research,   28     Managing Schedule and Quality Risk in Fast-Track Projects,   30     Models of Construction Activities,   33     Information Technology for Managing Relocations,   34

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Emerging Information Technologies for Facilities Owners: Research and Practical Applications, Symposium Proceedings This page in the original is blank.