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Elements of Systems Modernization for the Social Security Administration
(1991)
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Front Matter (R1-R12)
Executive Summary (1-12)
1. Introduction (13-18)
2. Promulgating a Vision (19-26)
3. Serving the Public (27-34)
4. Structuring the Organization (35-48)
5. Developing the Work Force (49-56)
6. Managing the Technology (57-68)
Appendix A: Work Statement Phase B (69-72)
Appendix B: Letter Report to Gwendolyn S. King (73-80)
Appendix C: List of Presentations to the Committee on Review of SSA's Systems Modernization Plan and Agency Strategic Plan (81-86)
Appendix D: SSA's Major Services (87-98)
Appendix E: Glossary (99-100)
Copyright © 2009. National Academy of Sciences. All rights reserved.
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