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OCR for page 5
Introduction
Marion Ein Lewin
It is a great pleasure and delight to introduce tonight's distinguished
speakers. But they really need no formal introduction. This good crowd,
despite the rain and during a week that Congress is out of session, is a
testament to their reputations and name recognition.
I know very few people in the world of health care who are so uni-
formly admired as Don Berwick. As president and CEO of the Institute
for Health Care Improvement in Boston, Don and his colleagues are at
the vanguard of developing new paradigms for quality improvement.
Those of you who have heard Don speak know that his presentations are
nothing less than inspiring in offering a creative and substantive frame-
work for improving the American health care delivery system in all of its
quality dimensions.
I can give personal testimony that Don's words and ideas inspire and
have an impact. A few months ago, my husband, Larry Lewin, came home
very late one evening from a meeting in California, where Don had deliv-
ered the keynote address on quality improvement, entitled "Escape Fire."
Larry woke me up at two in the morning to rave about the speech and
was disappointed that I did not want to listen to the tape right at that
moment.
It was an amazing tape. I did listen to it the next day, a tape that Larry
has since distributed far and wide, almost as much as Girl Scout cookies. I
am sure you will hear some of the themes that Don addressed in that
speech this evening.
Allen Feezor, health benefits administrator for the California Public
Employees Retirement System, calPERS, is one of my favorite people in
5
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6
CROSSING THE QUALITY CHASM
the health care field. We are enormously pleased he could be here this
evening to provide responding remarks to Don's presentation. Allen has
served on several Institute of Medicine committees and is a highly re-
spected expert on insurance, health benefits, and health care financing.
Allen happened to call me the day Don agreed to give the Rosenthal Lec-
ture. Allen was calling to find out how he could get a speaker on the
medical errors study for an upcoming calPERS board meeting. He then
proceeded to tell me about the ongoing changes and challenges of the
California health care marketplace. When we spoke, Allen was in the
midst of negotiating new contracts and trying to purchase quality-effec-
tive health benefits for over one million public employees.
I thought that his on-the-ground experience would be a terrific
complement to Don's remarks. I got lucky and was able to strike a deal.
With the help of lanes Corrigan, we got Allen a speaker and, in exchange,
he agreed to come to Washington for this Rosenthal event.
Representative terms from entire chapter:
public employees
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