the Institute for Healthcare Improvement and The Robert Wood Johnson Foundation’s Transforming Care at the Bedside National Advisory Committee. Dr. Cronenwett earned her master’s degree in nursing from the University of Washington and her undergraduate and doctoral degrees from the University of Michigan. Prior to her appointment as dean, she was Sarah Frances Russell Distinguished Professor of Nursing Systems at UNC-Chapel Hill. Dr. Cronenwett is an elected fellow of the American Academy of Nursing and the National Academies of Practice. She served the scientific community as a member of the Nursing Research Study Section and subsequently as a member of the National Advisory Council for Nursing Research at the National Institutes of Health. She has served on the editorial advisory boards of Applied Nursing Research, the Online Journal of Knowledge Synthesis for Nursing, the Journal of Nursing Measurement, and the Joint Commission Journal on Quality Improvement. She has held numerous offices in professional associations, including president of the New Hampshire Nurses Association and chair of the American Nurses Association’s Congress of Nursing Practice. She is currently principal investigator for a national initiative, Quality and Safety Education for Nurses, funded by The Robert Wood Johnson Foundation. Through organizational initiatives, she provides leadership for efforts to improve health care education to ensure that future health professionals will be committed to and capable of creating and constantly improving the safety and quality of the health care delivery systems in which they work.


David W. Bates, M.D., M.Sc., is chief of the Division of Internal Medicine at the Brigham and Women’s Hospital in Boston, Massachusetts, and a professor at Harvard Medical School and the Harvard School of Public Health, where he is codirector of the Program in Clinical Effectiveness. He is also the medical director of clinical and quality analysis for Partner’s Healthcare Systems, where he evaluates the impact of information systems across the Partner’s network. Dr. Bates’ primary interest has been the use of computer systems to improve care, and he has conducted extensive work on evaluating the incidence and preventability of adverse drug events. At the national level, Dr. Bates is chair of the National Alliance for Primary Care Informatics, and he served as one of two science advisors to the SCRIPT project, which developed medication indicators for the Centers for Medicare and Medicaid Services (CMS). In addition, he serves as an advisor to the Leapfrog Group on computerized order entry and is the editor of the Journal of Clinical Outcomes Management. Dr. Bates received his M.D. from The Johns Hopkins University School of Medicine in 1983; in 1990, he received his M.Sc. from the Harvard School of Public Health. Dr. Bates is a practicing, board-certified physician in internal medicine.



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