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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs (2008)
Board on Health Care Services (HCS)

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409
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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs

Index

A

Academic Chronic Care Collaborative, 202, 319, 365

Academy of Certified Social Workers, 302

Academy of Psychosomatic Medicine, 313

Accreditation, 14, 18, 268, 270, 277, 278, 283, 284, 289, 290, 291, 293, 297, 298, 301-302, 303, 304-305, 307, 308, 309, 311-312, 320, 321-322, 341, 374, 382, 384, 397

Accreditation Council for Graduate Medical Education (ACGME), 245, 294, 311, 313

Outcome Project, 293

Activities of daily living (ADLs)

assessment instruments, 172 n.12, 174, 336 n.1

defined, 29

family and informal supports, 260-261, 262-263

fatigue and 28, 29, 104

limitations in performing, 3, 23, 26, 28, 29, 82, 359, 364

personal care services, 10, 82, 104, 230, 236, 262-263, 364

policies supporting service availability, 260-263

provider workforce, 285

Adenocarcinoma, 30 n.7

Adherence to treatment regimens.

See also Illness self-management

case management and, 192-193

coordination of care and, 259

emotional distress and mental illness and, 3, 5, 37, 51, 52, 55, 57, 59, 60, 63 n.7, 204

material and logistical resources and, 34, 103

as outcome measure, 238, 364

psychological distress from nonadherence, 59, 63, 69

rates of nonadherence, 58, 68

Adjustment disorder, 3 n.2, 30, 56, 67, 95, 167, 332

Adjuvant therapy, 58, 92, 162, 196

Administration on Aging, 96 n.5, 137, 249, 263, 365

Adolescent cancer patients

developmental problems, 32-33

psychopharmacological services, 95

remote services, 229

Adult survivors of childhood cancer

chronic illness, 27

cognitive impairment, 27-28

employment problems, 36

functional limitations, 2, 29

information resources, 110

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Index A Academic Chronic Care Collaborative, 202, 319, 365 Academy of Certified Social Workers, 302 Academy of Psychosomatic Medicine, 313 Accreditation, 14, 18, 268, 270, 277, 278, 283, 284, 289, 290, 291, 293, 297, 298, 301-302, 303, 304-305, 307, 308, 309, 311-312, 320, 321-322, 341, 374, 382, 384, 397 Accreditation Council for Graduate Medical Education (ACGME), 245, 294, 311, 313 Outcome Project, 293 Activities of daily living (ADLs) assessment instruments, 172 n.12, 174, 336 n.1 defined, 29 family and informal supports, 260-261, 262-263 fatigue and 28, 29, 104 limitations in performing, 3, 23, 26, 28, 29, 82, 359, 364 personal care services, 10, 82, 104, 230, 236, 262-263, 364 policies supporting service availability, 260-263 provider workforce, 285 Adenocarcinoma, 30 n.7 Adherence to treatment regimens. See also Illness self-management case management and, 192-193 coordination of care and, 259 emotional distress and mental illness and, 3, 5, 37, 51, 52, 55, 57, 59, 60, 63 n.7, 204 material and logistical resources and, 34, 103 as outcome measure, 238, 364 psychological distress from nonadherence, 59, 63, 69 rates of nonadherence, 58, 68 Adjustment disorder, 3 n.2, 30, 56, 67, 95, 167, 332 Adjuvant therapy, 58, 92, 162, 196 Administration on Aging, 96 n.5, 137, 249, 263, 365 Adolescent cancer patients developmental problems, 32-33 psychopharmacological services, 95 remote services, 229 Adult survivors of childhood cancer chronic illness, 27 cognitive impairment, 27-28 employment problems, 36 functional limitations, 2, 29 information resources, 110

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs psychological distress, 167 quality of care and quality of life, 2, 6, 42, 361, 372, 395-396, 402-403, 406 research recommendations, 398, 400 screening for psychosocial health needs, 167 smoking cessation, 99 Advance care planning, 157, 173 Advocacy. See Patient advocates and advocacy organizations Aetna, 250 Affinity Health System, 243 Age of patients and caregivers, and need for services, 25-26 Agency for Healthcare Research and Quality (AHRQ), 12, 13, 15, 18, 28, 29, 85, 195, 196, 198, 219, 239, 242, 270, 277, 321, 329-330, 340, 341, 371, 390, 392, 394, 395, 397, 398, 405 CAHPS, 16, 17, 243, 245, 248, 271, 272, 278, 339 Questions Are the Answer Campaign, 243, 245 Alcoholics Anonymous, 89 Alliance for the Mentally Ill of Greater Kansas City, 226 Alzheimer’s disease, 107 AMC Cancer Research Center, 127 America’s Health Insurance Plans, 17, 257, 340 American Academy of Family Physicians, 285 American Academy of Orthopedic Surgeons, 243 American Academy of Pediatrics, 285 American Association of Colleges of Nursing, 297, 298, 299 American Association of Pastoral Counselors, 309 American Board of Family Medicine (ABFM), 294 Maintenance of Certification Program for Family Physicians, 296 American Board of Internal Medicine (ABIM), 293-294 Practice Improvement Module, 296 American Board of Medical Specialties, 268, 284-285, 295, 296 Maintenance of Certification initiative, 243, 245, 248 American Board of Pediatrics (ABP), 294, 295 American Board of Professional Psychology, 305 American Board of Psychiatry and Neurology, 295, 296 American Cancer Society (ACS), 4, 34, 89, 103, 108, 190, 194-195, 229, 230, 233, 267, 273, 303, 365, 385, 389, 391, 392, 394, 396, 400, 403 Cancer Reference Information, 109 Cancer Survivors Network, 125 Hope Lodge, 135 I Can Cope Program, 119 Look Good … Feel Better Program®, 112, 119, 129 Man-to-Man Program, 125 Navigator program, 223, 247 Reach to Recovery program, 88, 118, 126 Road to Recovery, 39, 136 American College of Physicians, 285 American College of Surgeons, 372, 385, 391, 394 Commission on Cancer, 13, 17, 200, 270, 277, 340, 365 American Institute of Cancer Research, 109, 119 American Medical Association, 250 n.5, 289 American Nurses Association, 300 American Nurses Credentialing Center, 300 American Psychiatric Association, 30, 285, 355, 356, 365 American Psychological Association, 251, 252, 286, 304, 306, 313, 355, 360, 365 American Psychosocial Oncology Society (APOS), 13, 17, 118, 206, 266, 277, 318, 340, 355, 365, 385, 389, 391 American Society of Clinical Oncology (ASCO), 6, 13, 17, 34, 165-166, 239, 277, 285, 340, 365, 382, 385, 389, 391, 396 People Living With Cancer, 115, 228 Quality Oncology Practice Initiative, 271 American Society of Pediatric Hematology/Oncology, 285 Americans with Disabilities Act, 10, 104, 107, 264, 364, 393 Anthracycline chemotherapy, 102

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Antidepressants, 94, 95, 271 Anxiety disorders, 3, 4, 7, 30-31, 38, 54, 56, 57, 58-59, 61, 68, 81, 88, 91, 92, 94, 95, 156, 163, 167, 168, 170, 179, 203, 251, 300, 315, 332-333, 357, 364, 381, 388 Anxiolytics, 94, 95 Appearance-related resources. See also Prostheses and wigs information resources, 112, 116 AQA Alliance, 271 Arthritis, 4 n.3, 33 n.9, 37, 52, 55 n.3, 56, 65, 86, 96, 196, 336, 358 Asian and Pacific Islander National Cancer Survivors Network, 109 Ask Me 3™ initiative, 243, 24 Assessment. See Needs assessment Association of American Medical Colleges, 202, 288, 289 Academic Chronic Care Collaborative, 319 Curriculum Management and Information Tool, 291 Medical School Objectives Project, 290 Association of Cancer Online Resources, 109, 126, 365 Association of Community Cancer Centers, 354 Association of Oncology Social Work (AOSW), 34, 37, 38, 39, 286, 303, 365, 389 Association of Pediatric Oncology Social Workers, 286, 303 Association of Psychology Postdoctoral and Internship Centers, 306 Association of Social Work Boards, 302 Association of State and Provincial Psychology Boards, 305 Asthma, 33 n.9, 37, 52, 56, 86, 196, 202, 233, 251, 258, 272, 319, 330, 336 Attention-deficit disorder, 105 B Beck Depression Inventory-Short Form, 167, 177 Behavioral change interventions. See also Cognitive-behavioral therapy availability, 262-263 diet and physical activity, 100-102 effectiveness, 7, 98-102 needs and services, 10, 83, 106, 355 tobacco control, 98-100 Behavioral Risk Factor Surveillance System (BRFSS), 16, 339 Bladder Cancer Advocacy Network, 109, 120, 126 Bloch Cancer Foundation, 110, 126 Board of Oncology Social Work Certification, 286, 303 Bone marrow transplantation, 28, 166, 168 Brain Tumor Society, 110, 120, 127, 132 Brain tumors, 27, 30 n.7, 105, 110, 115, 120, 127, 132 Breast cancer adherence to medical regimens, 58 and cognitive impairment, 27-28, 104-105 coping mechanisms, 60 delivery of care, 41, 192, 196, 197, 272 educational interventions, 87, 123, 125, 234, 236, 385 emotional distress in caregivers and family, 4, 31, 184 evaluation of interventions, 391 exercise interventions, 102 and fatigue, 28 information resources and needs, 110, 116, 117, 118, 122, 123, 178, 180, 184, 186, 236 mortality, 41 nutrition interventions, 100 physician–patient communication, 162 prostheses and wigs, 102, 103, 138 and psychological distress, 4, 30, 31, 166, 168 n.6, 357, 382 psychosocial interventions/services and, 66, 87, 89, 90, 100, 110, 116, 117, 118, 122, 126, 127, 128, 331, 354, 357 quality-of-life assessment, 358-359 social supports and, 54, 66, 89, 90, 110, 126, 127, 128, 132, 380 treatment protocols, 24, 58, 162 Brief Symptom Inventory-18©, 167, 169, 177 Brief Zung Self-Rating Depression Scale, 167 Bristol-Meyers Squibb Foundation, 318 British Columbia Cancer Agency, 170 Brown Cancer Center, 96 n.6 Building Health Systems for People with Chronic Illnesses, 155, 201

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs C C3: Colorectal Cancer Coalition, 11 C-Change, 312, 314-315 Cancer. See also Adult survivors of childhood cancer; specific sites and chronic illness, 26-27 prevalence, 2 psychological stress and incidence of, 63-64 reach and influence, 2-4, 24-26 survival rates, 2, 26, 66, 98, 100, 102, 107, 192, 363, 375, 388, 403 trajectories, 24, 25, 68 Cancer Action, 226, 227, 229 Cancer Hope Network, 127 Cancer Information and Counseling Line, 127 Cancer Information Service, 229, 230, 233, 235 Cancer Institute (Australia), 192 Cancer Legal Resource Center, 136, 265 Cancer Networks (UK), 203 Cancer Patient Need Questionnaire (CPNQ), 174-175, 177, 188 Cancer Patient Need Survey (CPNS), 174-175, 188 Cancer Rehabilitation Evaluation System (CARES), 174-175, 188, 358 Cancer Research and Prevention Foundation, 110 Cancer Support Network, 224-225 Cancer Survival Toolbox, 164, 243, 245 Cancer Survivors Network, 125 CancerCare, 4, 33-34, 39, 89, 103, 108, 110, 118, 120, 128, 133, 134, 137, 229, 230, 232, 233, 267, 318, 373 Candlelighters Childhood Cancer Foundation, 110 Cardiovascular disease, 3 n.2, 4 n.3, 24, 27, 33 n.9, 35, 37, 52, 54, 55 n.3, 56, 57, 58, 61, 62-63, 65, 94, 96, 100, 202, 233, 251, 330, 334, 336, 358 Care coordination. See also Case management; Collocation and integration of services; Referral for psychosocial health services competency of providers and, 287, 299, 303, 310, 313, 314 complexity of services and, 260 definition, 195 demonstration projects, 248, 259, 384, 392 economics of, 238, 256, 258 effectiveness, 98, 195-196, 198-199, 207, 225, 241 information technology and, 197-198, 201, 314, 395 mechanisms for, 155-157, 197-198, 203, 222-223, 227, 228, 336-337 Medicare program, 172, 191, 246, 248, 253-254, 255-258, 259, 274-275 multidisciplinary team care, 155-157, 195, 197 recommendations of prior reports, 379, 381, 384, 386, 387, 391, 392, 395, 405 reimbursement policies, 12, 241, 242, 246, 248, 250, 253-258, 268, 274-275, 276, 337, 384 research needs, 333, 336-337, 338 as standard of care, 7, 8, 9, 15, 41, 153, 154, 158, 199, 203, 220, 222 workforce supply and, 287 written care plans, 173 Care management. See Case management Care/system navigators, 114, 190, 193-195, 196, 197, 223, 247, 254, 257-258, 260, 285, 287-288, 303, 314, 315, 316, 334, 336, 337, 388 Caregivers. See Families and caregivers Case management competency of providers, 299, 303, 315, 316 components, 199 demonstration projects, 259 depression, 154, 191, 205 effectiveness, 191-193, 196, 197 free services, 135 for high-cost beneficiaries, 256, 259 model programs and examples, 155, 157, 201, 205, 206, 207, 222 recommendations of prior reports, 384 reimbursement policies, 246, 249, 256, 257, 259 research needs, 227 training, 316 transportation issues, 39 workforce, 285, 287 Catholic Charities, 226 Center for Patient Partnerships, 236

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Centers for Disease Control and Prevention (CDC), 260, 263, 366, 380, 392, 394, 396, 404 BRFSS, 16, 339 National Comprehensive Cancer Control Program, 200 Centers for Medicare & Medicaid Services (CMS), 12, 13, 17, 18, 219, 239, 242, 259, 277, 321, 339, 340, 341, 372, 392. See also Medicaid; Medicare Central nervous system cancers, 36 Charlson Comorbidity index, 168 n.6 Chemotherapy, 3, 24, 26, 28, 58, 102, 105, 196, 227, 228, 251, 271 Child care services, 34, 102, 132, 133, 172 n.12, 194, 336 n.3, 354, 357 Children. See Adolescent cancer patients; Adult survivors of childhood cancer; Pediatric cancer patients Children’s Hospital of Philadelphia, 307 Chronic Care Model, 155, 201-202, 358, 373 Chronic Disease Self-Management Program, 96 CINAHL (Cumulative Index to Nursing and Allied Health Literature), 15, 84, 85, 330, 363 Clinical practice guidelines Australian Clinical Practice Guidelines for the Psychosocial Care of Adults with Cancer, 156, 203, 354, 380, 381, 383, 385, 389 inadequacies in, 41 incorporating tested interventions in, 92 NCCN Distress Management, 155, 169, 202-203, 356, 357, 379, 380, 382, 386, 389, 391 needs assessment, 171 n.10 psychopharmacological services, 95 recommendations of prior reports, 379-383, 385, 386, 389, 391, 395, 398 Clinical trials design, 89, 91, 93, 94, 392 evidence of intervention effectiveness from, 92, 94, 101 information on, 109, 110, 111, 112, 113, 114, 115, 116, 117, 134 needs assessment instruments, 174 palliative care in, 403 recommendations, 392 referrals to, 128, 134 Clinician and Group Survey Instruments, 243 Cochrane Collaboration, 191 Cognitive-behavioral therapy, 92, 93, 95, 96, 99, 100. See also Behavioral change interventions Cognitive impairment in adults, 27-28, 104-105, 331 breast cancer and, 27-28, 104-105 in children, 27, 105-106 effectiveness of services, 104-106, 331 emotional distress/mental illness and, 5, 58-59 services to address, 10, 82, 104-106, 264-265 Collaborative care model, 204-205 Collaborative Care of Depression, 156 Collocation and integration of services, 158, 190, 195 n.17, 196, 201 approaches, 220-225 communication between providers, 193, 221 economics of, 238 education and training of clinicians and, 14, 41, 283, 310, 320, 322 effectiveness, 193, 221, 241, 336-337 mental health clinicians, 13, 268 recommendations of prior reports, 384, 399 and reimbursement policies, 241, 267-268, 275, 276-277 Colon cancer, 24, 30 n.7, 94, 110, 127 Colon Cancer Alliance, 110, 127 Colorectal cancer, 28, 110, 194, 272 Colorectal Cancer Network, 110 Commission of Rehabilitation Counselor Certification, 308 Commission on Collegiate Nursing Education, 297 Commission on Rehabilitation Education, 308 Commission on the Accreditation of Counseling and Related Educational Programs, 308 Communication. See Patient–provider communication Communities effects of failure to address psychosocial needs of patients on, 67, 68

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Community Cancer Centers Pilot Program, 195, 198, 403 Community care, 6, 44, 374 Community Tracking Study Household Survey, 35 Comprehensive Breast Cancer program, 168 n.6 Comprehensive Health Enhancement Support System (CHESS), 232-233, 235-236 Congestive heart failure, 27, 196, 202 Consolidated Standards of Reporting Trials, 91, 94 Consumer Assessment of Healthcare Providers and Systems (CAHPS), 16, 17, 243, 245, 248, 271, 272, 278, 339 Coping skills avoidant, 60-61 and health behaviors, 52, 57, 58, 60, 61 and information needs and resources, 10, 38, 82, 87, 113, 115, 116, 117, 119, 121, 123, 364 interventions, 10, 82, 88-95, 96, 106, 127, 309 logistical resources and, 39 and morbidity and mortality, 64, 66 needs assessment, 174, 188, 251, 336 n.1 physiological effects, 66, 334 positive mechanisms, 60 provider competency issues, 292, 300, 301, 318 psychological stress and, 5, 52, 54-55, 60, 88-95 screening instruments, 166, 172 n.12 social supports and, 53, 88, 89, 90, 127 with treatment and cancer effects, 24-25, 26, 357 Coronary artery disease, 62, 65 Council on Social Work Education, 301, 302, 303 Counselors licensed, 93, 226, 283, 284, 286, 303, 304 n.18, 308 pastoral, 284, 286, 309, 374 peer, 110, 127 workforce, 286 CureSearch, 110 D Dane County Latino Health Council, 236 Dartmouth-Hitchcock Medical Center, 168 n.6 Decision making on treatment aids, 15, 86, 87, 112, 113, 118-119, 121, 123, 162-163, 164, 235, 311 competency of professional, 298, 310, 314, 317, 333, 337 coordination/integration of care and, 192, 198, 201, 204, 205 older adults, 26 and outcomes, 161-162, 358, 384-385 patient preferences, 11, 26, 86, 160, 161, 176, 184 patient–provider communication and, 159, 160-162, 163, 238, 243, 271, 333, 337 support services, 85, 86, 203, 233, 235, 405 Definitions. See Nomenclature standardization Delivery of psychosocial health services. See also Clinical practice guidelines ambulatory care setting, 13, 18, 41, 44 n.19, 198, 221, 224, 228, 243, 251, 270, 271, 272, 277, 284, 292, 337, 340 approaches, 220-236 common components, 154, 155-157, 242 coordinating psychosocial and biomedical care, see Care coordination for depression, 204-206 empirically validated models, 153-159, 201-207 examples, see Standard of care follow-up, 8, 99, 116, 154, 155-157, 158, 169, 172, 173, 194, 197, 199, 201, 204, 205, 206, 222, 223, 226, 227, 228, 229, 230, 232, 242, 246, 255, 256, 257, 258, 271, 275, 375, 382, 383, 386, 387, 392, 395, 396 identifying patients with needs, 83, 153, 154, 164-173, 242, 246, 249-253; See also Needs assessment; Screening psychosocial problems interventions for, see Psychosocial interventions

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs linking patients to services, 83, 98, 190-195, 242, 246; See also Care/system navigators; Case management; Collocation and integration of services; Referral for psychosocial health services with local resources, 98, 225-229 monitoring progress, 16-18 patient–provider communication, 159-164, 243-249 payment and policy environment and, 6, 12-13, 41; See also Reimbursement policies planning care, 157, 173, 246 policy supports, see Policy supports and constraints recommended demonstration and evaluation of approaches, 12, 17, 238-239 remote providers, 229-236 research needs, 93-94, 333-337 self-management support, see Illness self-management standard-of-care recommendation, 199-200 supportive and palliative care for adults, 203-204 unifying model for, 7-8, 154, 158-199 Department of Health and Human Services (DHHS), 16, 17, 18, 321, 339, 340-341, 365, 366, 384, 397 Department of Veterans Affairs, 247, 373 Depression in caregivers and family members, 4, 31, 32, 67 case management, 191, 205 chronic diseases and, 3 n.2, 56, 61-62 and cognitive impairment, 5, 58-59, 105 collaborative care model, 204-205 community effects of, 68 competency/expertise of clinicians, 267-268, 300, 301 and coping abilities, 54, 57 delivery of services for, 94, 191, 196, 204-206, 363 and disease development, 61-62, 64 effectiveness of services and interventions, 7, 81, 90, 91, 92-93, 94-95, 154, 191, 196, 204, 206, 332-333 and financial pressures, 4, 33 n.9, 55 n.3, 68 and functional impairment and disability, 5, 57 and health behaviors, 5, 37, 52, 57, 58, 59, 204 health services for, 69, 88, 95, 196, 301 and immunocompetence, 63, 64, 65 insurance coverage, 250, 256, 268 medications, 94-95 and morbidity and mortality, 52, 61-62, 63, 64 patient–provider communication and, 161, 315 and physical symptoms, 5, 57, 62 prevalence in cancer patients, 1, 30, 56-57, 62 prevention, 95 provider failure to recognize and address, 5, 23, 40, 165 psychological stress and, 1, 54, 61-62 quality-of-care measures, 270, 271, 272, 363, 364 recommendations of prior reports, 372, 381, 388, 392 research methods and needs, 332-333, 392 screening and assessment, 154, 156, 157, 165, 166, 167, 168, 169, 170, 192, 203, 204, 226, 247, 250, 354, 381, 392 social supports and, 54 in survivors post-treatment, 388 treatment models for primary care settings, 204-206 Derdiarian Informational Needs Assessment (DINQ), 178-179, 189 Developmental problems, 32-33 Diabetes, 3, 4, 24, 33 n.9, 35, 37, 52, 55 n.3, 56, 58, 65, 86, 94, 96, 191, 196, 198, 202, 251, 258, 259, 272, 319, 330, 334, 336, 358 Diabetes Self-Management Assessment Tool, 334 Diet and nutrition, 5, 15, 52, 57, 58, 60, 61, 98, 100-102, 109, 111, 114, 117, 119, 169, 338, 355 Disability age and, 26 competency of service providers, 299, 305, 401

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs delivery of support services, 201, 404 and depression, 5, 57, 62 emotional distress and mental illness and, 57, 59-60 and employment, 389 financial assistance, 10, 266, 364 financial stress and, 55 formal support services, 10, 82, 104, 107, 108, 135, 264, 265, 266, 364 functional, 3, 5, 26, 52, 59-60; See also Activities of daily living legal protections, 10, 82, 104, 107, 264, 265, 364, 393 likelihood in cancer patients, 23, 24-25, 26-28, 68 peer support programs, 89 psychosocial factors, 2, 4, 5, 55, 57, 59-60 self-management programs, 96, 358 treatment-related, 26, 68 Discrimination, 33, 356, 388 Disfigurement, 33, 89 Distress Thermometer, 166-167, 168-169, 170, 230, 334 E Education. See Informational support; Patient and family education Education and training in biopsychosocial approaches. See also specific types of providers accreditation and licensure standards, 283, 289-290, 291-292, 297, 298, 301-302, 304-305, 308, 311-312 barriers to, 40-41, 308, 310-319 communication skills, 163-164, 311, 315, 317-318 core competencies, 290-291, 297, 299, 307-308, 311-316, 319-320 current practice environment and, 310-311 faculty needs, 316 gender, ethnic, and behavioral considerations, 292 interactive, multicomponent program, 318 interdisciplinary, experiential, statewide program, 318-319 learning collaborative, 319 licensure, 14, 254, 255, 283, 285, 286, 289, 291-292, 296, 298, 300, 301, 302, 303, 304, 305, 306, 307, 308, 309, 312, 316, 320, 321-322, 374 monitoring progress in, 18, 291, 309, 320, 340-341 recommendations, 13-14, 18, 283-284, 320-322 specialty certification, 14, 18, 225, 245, 248, 268, 283, 284, 285, 286, 293-294, 296, 300-301, 302-303, 305-306, 307, 308, 309, 316, 320, 321-322, 341, 390, 391 teaching practices, 316-319 Effectiveness research agenda, 330-333 behavioral change interventions, 7, 98-102 challenges, 330-331 cognitive and educational assistance, 104-106 committee approach, 83, 353-370 CONSORT criteria, 91, 95 counseling and psychotherapy, 91-94 family and caregiver support, 106-107 identifying effective services, 331, 360-363, 365-366 on information support, 85-87 legal protections and services, 107-108 material and logistical resources, 7, 102-103 mental health therapies, 7, 81, 88-95, 154, 191, 196, 204, 206, 332-333 needs, 93-94, 95 outcomes of interest, 90, 91, 101-102, 107, 363-365 on peer support groups, 38, 84, 88-90, 99 personal care services, 104 populations and scenarios, 331-332 psychopharmacological services, 94-95, 332-333 recommendations, 12, 17, 85, 238-239 robustness of methods, 332-333 self-management and self-care interventions, 95-98 taxonomy and nomenclature issues, 83-85 Electronic health records, 197-198 EMBASE, 15, 84, 85, 330, 363

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Emotional distress and mental illness. See also Coping skills; Depression; Psychological stress and cognitive impairment, 5, 28, 58-59 economic costs of, 68 effects on cancer patients, 56-60 financial pressures and, 56 and health behavior, 3, 5, 57-58 insurance coverage, 261-267 and motivation, 5, 59-60 needs and services, 10 physical stressors and, 24-25 screening for, 168 and somatic problems, 5, 24-25, 28, 56-60, 94 Emotional support. See also Peer support programs; Psychotherapy and counseling beneficial effects, 8, 53, 54, 66, 88-95, 107 competency of providers, 314 counseling and psychotherapy, 10, 91-94 defined, 53 effectiveness of services, 7, 81, 88-95, 154, 191, 196, 204, 206, 332-333 for families and caregivers, 106, 107 formal services, 92, 93, 94, 158, 231 free services, 125-132 health services, 82, 83, 241 informal sources, 83, 90, 261 information resources, 114, 115, 125-132 pharmacological therapies, 10, 94-95 remote providers, 229, 232-233, 235 Employee Assistance Programs, 249 Employment changes, 3, 10, 29, 33, 34, 35, 36-37, 39, 57, 67-68, 82, 114, 314, 359, 365, 375, 383, 385 Empowering Older People to Take Control of Their Health Through Evidence-Based Prevention Programs, 96 n.5, 249 End-stage renal disease, 58, 59, 206 European Organization for Research and Treatment of Cancer Quality of Life Questionnaire, 358 Examination for Professional Practice in Psychology, 305, 307 Exercise/physical activity, 355, 358 assessment/monitoring, 82, 169, 364 benefits of, 28, 101-102, 106-107 and depression, 5, 57 information resources, 109, 114, 224 interventions, 10, 15, 95, 98, 100-102, 106-107, 224, 226, 338 as performance measure, 271 psychological stress and, 52, 60, 61 as response to cancer diagnosis, 57-58 F Facing Our Risk for Cancer Empowerment, 110, 127 FAMCARE, 182-183, 189 Families and caregivers depression in, 4, 31, 32, 67 effectiveness of services, 106-107 morbidity and mortality in, 4, 32, 67 needs assessment, 172, 182-187 nomenclature, 43 provider communication with, 159 psychological stress in, 31-32, 66, 67, 98 screening instruments, 169-170 support services, 10, 82, 106-107, 137, 262-263 value of nonreimbursed care, 21-32, 260-261, 263, 265, 267 Family and Medical Leave Act, 10, 82, 104, 107, 264, 364, 393 Family Inventory of Needs, 184-185, 189 Fatigue in cancer patients ADL limitations, 28, 29, 104 assessment instruments, 167, 224, 226, 335 assistance services, 104 caregiver’s mental health and, 4, 31 competency of service providers, 300 definition of, 28 emotional distress and mental illness and, 5, 24-25, 28, 56-60, 94 information resources, 113 and management of illness and health, 37 mechanisms and manifestations, 28 pain and, 29 physical activity and, 101 prevalence rates, 28 psychosocial effects of, 28, 29, 364 treatment/management of, 28, 92, 96-97, 101, 113, 336, 358, 364, 372

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs fertileHope, 111 Financial stress. See also Health insurance clinical practice guidelines, 203 and illness management, 55 medical debt, 33-34, 39, 55 problems of patients and families, 3, 4, 33-34, 37, 55-56 support services, 7, 10, 34-35, 82, 85, 108, 110, 111, 114, 119, 132-135, 194, 227, 229, 264-265, 266-267 uninsured patients, 35, 55 Functional Assessment of Cancer Therapy, 358 G Geisinger Health System, 243 Gilda’s Clubs, 89, 120, 128, 229 H Head and neck cancers, 30 n.7, 36, 99, 116, 131 Health behaviors. See also Adherence to treatment regimens; Behavioral change interventions; Diet and nutrition; Exercise/physical activity coping skills and, 60 depression and, 5, 37, 52, 57, 58, 59, 204 financial stress and, 34, 55 screening for, 168 self-efficacy and, 38, 59, 66, 87 Health care providers. See also Education and training in biopsychosocial approaches; Workforce; specific types of providers information resources for, 115 knowledge of psychosocial resources, 5-6, 7, 11 recommendations for, 10-11, 237 Health insurance. See also Reimbursement policies absent or inadequate coverage, 3, 4, 34, 37, 55-56, 237, 261-267 and access to care, 261-268 accreditation standards, 268 capitated payment, 257 and delay in treatment, 34 and emotional/physical well-being, 56 incentives for effective delivery of services, 13, 16, 41 legislation, 267 monitoring progress, 17 recommendations, 12-13, 17, 275-277 research needs, 337 resources, 10, 85, 108, 110, 111, 114, 264-265 Health maintenance organizations, 190, 250 Health Resources and Services Administration, 321, 373, 396, 406 Health services. See Psychosocial health services Health services research agenda comprehensive illness and wellness management interventions, 336 improving patient–provider partnership, 333 linking patients with services and coordinating care, 336-337 needs assessment, 335-336 reimbursement arrangements, 337 screening tools, 334-335 Healthplan Employer Data and Information Set (HEDIS), 271 Hershey Medical Center, 318 Hill-Burton Program, 133, 267 HIV/AIDS, 3, 52, 56, 57, 58, 59, 60, 61, 63, 89, 90, 93, 191, 233 Hodgkin’s disease, 30 n.7 Home Care Study-Caretaker Form (HCS-CF), 184-185, 189 Home Care Study-Patient Form (HCS-PF), 176-177, 188 Home Caregiver Need Survey (HCNS), 184-185, 189 Hope Lodge, 135 Hospital Anxiety and Depression Scale (HADS), 167, 168, 169 Housing, 135 I I Can Cope Program, 119 Illness self-management case management and, 192-193 definitions, 84, 95, 195, 357-358 effective models of care delivery, 96-97, 155-157, 201, 202, 204, 205, 221, 223, 224, 313, 376

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs health behaviors and, 169 informational support and, 86, 95, 231-232, 233 need for services, 10, 364 patient–provider communication and, 37 policy support for, 248, 258, 259 research needs, 336 screening tools and approaches, 334 self-efficacy and, 38, 59, 88, 89, 95 social supports and, 55 Stanford model, 96, 358 support programs, 10, 38, 82, 86, 95-98, 106, 195, 204, 221, 223, 224, 249, 275, 357-358 Immune function, 5, 51, 52, 54, 61, 64-66, 101, 333 Improving Chronic Illness Care program, 202 Improving Mood—Promoting Access to Collaborative Treatment for Late-Life Depression (IMPACT) project, 157, 205-206 Improving Supportive and Palliative Care for Adults with Cancer, 156, 203-204 Income. See Employment changes; Financial stress Individual Cancer Assistance Network, 318 Individuals with Disabilities Education Act, 107, 265 Information and Support Needs Questionnaire, 186-187, 189 Information Needs Measure, 180-181, 189 Informational support. See also Patient and family education availability, 81, 82, 85-86, 109-117, 262-263 benefits of, 53, 86, 87, 95 decision-support tools, 87, 112 definition, 53 dissatisfaction with, 5, 37-38 effectiveness of, 38, 85-87 free sources on psychosocial health services, 81, 82, 85-86, 109-117 Internet, 87, 109-117 methods of delivery, 38, 86-87, 88 needs, 3-4, 10, 11, 37, 38, 82, 85, 87 for providers, 11, 197-198, 201, 314, 395 Institute for Healthcare Communication, 164, 243, 245 Institute for Healthcare Improvement, 202 Instrumental support, defined, 53 Insulin-like growth factor, 102 Insulin-like growth factor binding protein 3, 102 Interferon, 95 International Association of Laryngectomees, 111 International Myeloma Foundation, 111, 121, 123 J Joint Commission on Accreditation of Healthcare Organizations, 13, 18, 274, 277, 278, 340, 397 Speak Up™ initiatives, 245 K Kaiser Permanente, 243, 373 Kansas City Cancer Center, 225-227 Kansas City Community Foundation, 227 Kansas City Free Health Clinic, 226 Kidney Cancer Association, 111, 121 L Lance Armstrong Foundation, 111, 128, 134, 230, 273, 274, 366 Legal Information Network for Cancer, 265 Legal protections and services, 10, 38, 82, 104, 107-108, 136, 159, 264-265, 356, 359, 383, 385, 388, 389 Lehigh Valley-Allentown Cooperative Cancer Center, 318 Leukemia, 24, 30 n.7, 36, 89, 112, 121, 128, 133 acute lymphoblastic, 27, 105, 251, 267, 366 Leukemia & Lymphoma Society, 89, 112, 121, 128, 133, 267, 366 Liaison Committee on Medical Education (LCME), 289-290 Liver cancer, 30 n.7 LIVESTRONG Survivorship Center of Excellence Network, 274 LiveStrong® Survivorship Notebook, 227 Living Beyond Breast Cancer, 118, 122, 128 Living with Breast Cancer program, 236

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Long-term care, 201 Look Good … Feel Better Program®, 112, 119, 228 Lung cancer, 28, 30 n.7, 94, 98, 112, 114, 129, 330 Lung Cancer Alliance, 112, 129 Lung disease, chronic, 37, 52, 56, 57, 58, 96, 336, 358 Lustgarten Foundation for Pancreatic Cancer Research, 113 Lymphoma, 27 n.4, 28, 30 n.7, 36, 89, 112, 118, 121, 122, 128, 129, 133, 134, 136, 366 Lymphoma Foundation of America, 112, 118, 122, 129, 136 Lymphoma Research Foundation, 112, 122, 129, 134 M MacArthur Initiative on Depression and Primary Care, 205 Man-to-Man Program, 125 Management of illness. See Illness self-management Management of psychosocial stressors health care system deficits, 40-42 information and education deficits, 37-38 knowledge and skills of health professionals and, 37-38 logistical resources, 39-40 obstacles to, 37-42 Mastery, 52, 107 Material and logistical resources, 7, 10, 82, 102-103, 137, 168, 194, 227. See also Financial stress; Transportation for patients and families Maternal and Child Health Programs for Children with Special Health Care Needs, 247 Mayo Clinic, 373 Medicaid, 13, 81, 103, 104, 228, 242, 243, 244, 248, 262, 264, 266 Early Periodic Screening, Diagnosis, and Treatment, 246, 264 Medical Outcomes Short Form (SF-8), 168 n.6 Medical Outcomes Study, 358 Medical supplies, 262-263 Medicare. See also Reimbursement policies assistance in negotiating care from, 135 care coordination program, 172, 191, 257-258, 259 Care Management for High-Cost Beneficiaries, 259 claims paid, 253 coverage for psychosocial services, 13, 17, 35 n.12, 104, 228, 241, 249-250, 257-258, 260, 261, 262, 264, 266, 340 Health Outcomes Survey, 272 Health Support Demonstration, 259 monitoring quality of care, 397 payment rates, 254, 256 Physician Group Practice Demonstration, 259 prescription drug benefit, 393 relative value units, 255 technology assessment and coverage, 242 Melanoma, 30 n.7, 97, 113, 271 Melanoma Research Foundation, 113 Memorial Sloan-Kettering Cancer Center, 313, 317, 373 Men Against Breast Cancer, 123 Mental health providers. See also Counselors; Psychologists education and training, 303-309 workforce supply, 288 Mental illness. See Depression; Emotional distress and mental illness Metabolic syndrome, 102 Methylphenidate, 105 Metro CARE, 226 Moffitt Cancer Center, 268, 373 Moores Cancer Center, 222-224, 229 Motivation, 5, 28, 57-58, 59-60, 88, 206, 369 Mucositis, 97 Multiple Myeloma Research Foundation, 113, 123 N National Association of Social Workers, 286, 302, 303, 318 National Board for Certified Counselors, 308

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs National Breast Cancer Centre (Australia), 95 National Cancer Control Initiative (Australia), 92, 95 National Cancer Institute, 11, 12, 13, 16, 17, 113, 160, 161, 163-164, 219, 237, 239, 242, 260, 263, 277, 330, 338, 339, 385, 387, 388, 389, 390, 391, 392, 394, 395, 396, 397, 398, 399, 400, 403 Cancer Information Service, 229, 230, 233, 235 Community Cancer Centers Pilot Program, 195, 198, 403 Metathesaurus, 84 Outcomes Research Branch, 273 Patient Navigation Research Program, 194-195 Physician Data Query, 204 Quality of Cancer Care Initiative, 200 Research Symposium on Consumer–Provider Communication, 245 website, 233 National Cancer Plan (UK), 203 National Coalition for Cancer Survivorship, 114, 123, 366, 385 National Committee for Quality Assurance, 13, 17-18, 274, 277, 278, 340, 397 National Comprehensive Cancer Network, 12, 17, 95, 154, 200, 277, 340, 366 Clinical Practice Guidelines for Distress Management, 155, 169, 202-203, 356, 357, 379, 380, 382, 386, 389, 391 Distress Thermometer, 166-167, 168-169, 170, 230, 334, 357 National Council Licensure Examination, 298 National Council of State Boards of Nursing, 298, 301 National Family Caregiver Support Program, 137 National Health Care Quality Report, 272 National Health Information Infrastructure, 197 National Health Interview Survey, 27, 29, 36, 334 National Health Service (UK), 197 National Institute for Clinical Evidence, 172, 203 National Institutes of Health, 6, 15, 16, 17, 18, 23, 43, 85, 321, 329, 338, 340, 341, 353, 355, 372, 394, 399 Medical Scientist Training Program, 401 Office of Behavioral and Social Science Research, 42, 289 PROMIS initiative, 335 National Latino Cancer Research Network, 236 National League for Nursing Accrediting Commission, 297, 298 National Library of Medicine. Medical Subject Headings (MeSH), 15, 24 n.3, 84, 85, 330, 363 National Lung Cancer Partnership, 114 National Lymphedema Network, 114 National Ovarian Cancer Coalition, 114, 129 National Prostate Cancer Coalition, 114 National Quality Forum, 13, 17, 270, 272, 274, 277, 278, 340, 366, 397 National Survey of U.S. Households Affected by Cancer, 5-6, 34, 35, 38, 40, 55 Nausea/vomiting, 92, 96 Need Evaluation Questionnaire, 176-177, 188 Need Satisfaction Scale, 186-187, 189 Needs assessment caregivers, 182-187 case management, 192 definition, 171 domain comparison across instruments, 173, 188-189 effectiveness, 154, 165, 172 follow-up, 154, 169, 172, 199 instruments, 172-173, 174-189, 335-336 model programs, 156, 157 and patient–provider communication, 172 policy supports and barriers to, 247, 251-253 research needs, 173, 335-336 screening contrasted, 171 stage-specific, 180-183 Needs Near the End-of-Life Care Screening Tool (NEST), 182-183, 189 Needy Meds, 114 New Freedom Commission on Mental Health, 288

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs New York Legal Assistance Group, 107, 108 Nomenclature standardization committee definitions, 43-44, 359-360, 363 conceptual framework, 355-359 confounding in research, 44, 363 defining psychosocial services, 43-44, 353-360 DMS-IV-TR, 355-357 in effectiveness research, 83-85, 363 existing definitions, 254-255 face validity of, 359 “fatigue,” 29 health-related quality of life, 358-359 illness self-management programs, 97, 98, 357-358 monitoring progress in, 18 NCCN, 357-358 recommendation, 14-15, 18, 85, 98 North American Brain Tumor Coalition, 115 Northland CARE, 226 Nurse Licensure Compact Agreement, 300 Nurse practitioners, 220, 225, 226, 227, 250 n.5, 254, 255, 286, 297, 300, 301, 388 Nurses associate and baccalaureate education, 297-298 delivery of interventions, 41 n.18, 89, 96, 97-98, 99, 190, 192, 194, 224, 226 faculty, 316 licensure, 298, 300 registered, 296-301 reimbursement policies, 247, 249, 254 specialty certification and continued competency, 300-301 workforce, 286, 288 Nursing care, 106 Nutrition. See Diet and nutrition O Older adults communication with providers, 159, 162 depression, 56-57 developmental problems, 32 immune response to stress, 65 need for services, 25-26, 254 Older Americans Act, 81, 104, 247 Oncology Nursing Certification Corporation, 300 Oncology Nursing Society, 13, 17, 34, 277, 286, 340, 366, 382, 385, 389, 391 Optimism, 52, 60 Oral Cancer Foundation, 115, 130 Osteopenia/osteoporosis, 100 Outcome Project, 293 Ovarian cancer, 66, 114, 115, 129 Ovarian Cancer National Alliance, 115 Overweight/obesity, 100 P PACE (Patient Assessment, Care, and Education), 169 Pain age and coping with, 26 assessment of, 167, 172 n.12, 182, 188-189, 224, 226, 251, 271, 314-315, 335, 336 n.1, 357 competency and education of health professionals, 300, 301, 306, 310, 314, 318 effectiveness of interventions, 92, 96, 364 emotional distress and mental illness and, 5, 25, 30, 57, 59, 62, 231 and fatigue, 29 information resources, 86, 113, 224-225, 231 and limitations in ADLs, 29, 104 and management of stressors, 37, 38 in pediatric patients, 251 psychosocial effects, 25, 29 treatment/management, 29, 60, 86, 92, 96-97, 107, 113, 196, 220, 224-225, 300, 301, 306, 310, 314, 336, 358, 372 Palliative care, 6-7, 43, 114, 180, 182, 183, 203, 206, 224, 296, 303, 313, 355, 399, 403 Palliative Care Assessment, 180-181, 189 Pancreatic cancer, 30 n.7, 113, 115, 119, 124, 130 Pancreatic Cancer Action Network, 115, 119, 124, 130 Partners in Care, 157, 206 Patient Advocate Foundation, 128, 134, 135, 267

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Patient advocates and advocacy organizations, 11, 89, 164, 193, 237, 238, 257. See also individual organizations Patient and Caregiver Education program, 113 Patient and family education. See also Informational support free services, 119-125, 229 interventions, 10, 87, 89, 97, 10, 106, 194, 227, 232, 234 monitoring progress in, 16-17, 339 providers, 220 recommendations, 11, 237-238 reimbursement policies, 248 Patient and Liaison Services, 115 Patient Care Monitor, 166, 169, 170, 224, 334 Patient Health Questionnaire, 167, 168 n.6, 226, 250 Patient information. See Informational support Patient Information Need Questionnaire, 178-179, 189 Patient Navigation Research Program, 194-195 Patient Needs Assessment Tool, 176-177, 188 Patient–provider communication. See also Decision making on treatment barriers to, 40-41 coached care, 162 cross-cultural, 244-245, 315 current, 160-161 and depression, 161, 315 effective model for, 159-164 and illness self-management, 37, 97 importance, 161-162 interactive videos, 162-163 interventions to improve, 97, 114, 162-163, 243-245 key aspects, 159-160 needs assessment and, 172 passive patients, 161 performance measures, 272 policy support, 243-245, 248-249 poor or lack of, 3-4, 5, 37, 38, 40 promoting behavioral change, 98, 99 remote resources, 230, 231 research needs, 161, 333 training providers in, 163-164, 311, 315, 317-318 Pediatric cancer patients. See also Adult survivors of childhood cancer cognitive impairment, 27 communication with providers, 159 developmental problems, 32-33, 332 and health outcomes, 161-162 information resources, 110 psychological stress in families and caregivers, 31, 59, 169-170 PTSD/PTSS in, 54 research needs, 331, 332 school re-entry and reintegration programs, 105-106, 265, 331 screening and needs assessment, 169-170, 246 social functioning, 33 Peer support programs availability, 4, 10, 38, 82, 262-263, 364 competency of providers, 312 components and uses, 88-90 counseling services, 98, 99, 118, 374 defined, 88 delivery of services, 232 effectiveness, 38, 84, 88-90, 99 emotional support services, 126, 127, 128, 129, 130, 131 information resources, 38, 110, 112, 232 nomenclature/terminology issue, 84 outcome measures, 89 provider involvement, 89 provider knowledge of and referrals to, 38, 232 provider workforce, 284 research needs, 90 transportation issues, 39, 55 virtual, 87, 90, 232 Pennsylvania Cancer Control Program, 318 People Living With Cancer, 115, 228 Performance measurement adopted/endorsed, 271-272 ensuring use of, 270, 272 as incentive, 274 infrastructure, 274 instruments and initiatives, 243, 269-272 leadership role, 273-274, 278 mental health care, 269-270 patient–provider communication, 243 monitoring progress in, 340 in quality oversight, 13, 18, 242, 269-274, 277, 340

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs recommendations, 13, 17-18, 277-278 reimbursement linked to, 12, 242 Personal care services, 10, 82, 104, 230, 236, 262-263, 364 Personal health records, 198 Pew Health Professions Commission, 297 Pharmacotherapies, 94-95, 105, 114, 227, 262-263, 268, 271, 332-333 Phone Buddy Program, 129 Physical stressors, cancer-induced. See also Disability; Fatigue in cancer patients; Management of psychosocial stressors; Pain health impairment, 26-28 limitations in ADLs, 3, 29 screening for, 169 Physician assistants, 220, 250, 254, 388 Physicians. See also Patient–provider communication continuing education and certification, 18, 164, 296 family medicine, 294 graduate medical education, 164, 293-296 internal medicine and oncology subspecialty, 293-294 medical licensure, 291-292 pediatric training programs, 294-295 psychiatry residency program, 295-296 supply, by specialty, 284-285 undergraduate medical education, 289-291 Picker Institute, 321 Planet Cancer, 115, 130, 232 Policy supports and constraints. See also Performance measurement; Reimbursement policies for availability of services, 260-268 on identifying psychosocial needs, 249-253 information resources on, 115 for interventions, 246-259 on patient–provider communication, 243-245, 248-249 on self-management of illness, 258-259 Post-traumatic stress disorder, 3, 30, 31, 54, 56, 95, 167, 168 n.6, 332-333 Post-traumatic stress symptoms, 30, 31, 54, 56, 167 Preferred provider organizations, 250 Pregnant With Cancer, 130 President’s Advisory Commission on Consumer Protection and Quality in the Health Care Industry, 276 President’s Cancer Panel, 40 Press-Ganey Oncology Outpatient patient satisfaction survey, 223 Primary Care PTSD Screen, 167, 168 n.6 PRO-SELF program, 97 Problem Areas in Diabetes (PAID), 334 Projects in the Promoting Excellence in End-of-Life Care Program, 157, 206-207 Prostate cancer, 24, 30 n.7, 55-56, 89, 94, 97, 114, 115, 117, 124, 125, 131, 178-179, 188, 235, 330 Prostate Cancer Foundation, 115 Prostate Cancer Needs Assessment, 178-179, 188 Prostheses and wigs, 34, 85, 102, 103, 138, 223, 233 Psychological stress. See also Emotional distress and mental illness adherence to treatment regimen and, 59, 63 n.7, 69 chronic, 65 clinician awareness of, 6 and disease, 61-64 in families and caregivers, 31-32 manifestations in patients, 30-31 measures of, 63 n.7 and morbidity and mortality, 32, 52, 53-54, 61-62, 63, 64, 67, 88-89 psychosocial resources and, 52, 54, 60, 332 physiological effects, 52, 61, 64-66 prevalence, 30 screening for, 6 Psychologists accreditation, 304-305 certification, 305-306 competencies and curricula, 307 graduate training, 306 licensure, 305 pre/postdoctoral internships, 306-307 reimbursement, 251-253 self-assessment model, 313 workforce, 286 Psychoneuroimmunology, 5, 64-65 Psychosocial Assessment Tool©, 169-170

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Psychosocial health services. See also Collocation and integration of services; Delivery of psychosocial health services; Effectiveness research; Psychosocial interventions; individual services availability, 7-8, 81-83, 108-138, 260-261, 262-267, 379-380 deficiencies, 5-6 definition, 9, 43-44, 69, 82-83, 359-360 diversity, 82-83 evidence of, effectiveness 7, 81, 85-108 examples of needs and services, 10 free programs, 118-138 importance, 8-9, 66, 68-69 interventions to secure services, 69; See also Care/system navigators; Case management; Referral for psychosocial services; Screening psychosocial problems provider knowledge and attitudes about, 5-6, 7, 11, 40, 41 utilization rates, 190 workforce shortages and maldistribution, 41 Psychosocial interventions. See also Care coordination; Needs assessment; Referral for psychosocial services; Screening psychosocial problems common components, 7 constraints on, 242-259 defined, 9, 354-355 informational, see Informational support needs, 82 Psychosocial Needs Inventory, 178-179, 188 Psychosocial Screen for Cancer, 170-171 Psychosocial services, defined, 9, 84, 354 Psychosocial stressors, 2. See also Emotional distress and mental illness; Psychological stress; Social problems effects on community, 67-68 effects on families, 67 effects on patients, 53-60 obstacles to managing, 37-42 physical, 3, 4-5, 26-29 Psychosocial support, defined, 354 Psychosomatic medicine, 13, 268, 276, 291, 295, 313 Psychotherapy and counseling. See also Peer support programs availability, 118, 262-263 child and adolescent, 88 n.1, 108-109 cognitive-behavioral, 92, 93 competency of providers, 94 effectiveness, 91-94, 106 family and couples, 93 free programs, 118 interpersonal, 92-93 remote resources, 93-94 research needs, 93-94 supportive, 92-93, 98 utilization rates, 192 PsycINFO, 15, 84, 85, 330, 363 PTSD Checklist-Civilian Version, 167 Q Quality improvement initiatives, 200, 206, 268. See also Performance measurement Quality of Cancer Care Initiative, 200 Quality of care. See also Performance measurement; Standard of care measurement, 269-270 needs assessment, 172 oversight, 1, 12, 13, 14, 16, 17, 18, 41, 44, 241, 277, 288, 309, 320, 338, 340 status of, 269 Quality of life conceptual models, 356, 358-359 effectiveness of interventions, 60, 92, 96, 101, 192, 202, 206, 235-236 information resources, 117, 120, 122 interventions, 393 logistical and material resources and, 103 outcome measure, 101, 332, 382, 392, 396 provider education issues, 299, 300, 318, 390 psychosocial stressors, 56 research needs, 400 screening and assessment, 169, 170, 171 n.10, 172, 192, 224, 334, 335, 358-359 Quality of Life Breast Cancer Instrument, 358 Questions Are the Answer Campaign, 243, 245

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs R Radiotherapy, 3, 26, 58, 97, 105, 196, 221, 225 RAND Corporation, 202 Reach to Recovery program, 88, 118, 126 Recommendations access to care, 394 to assure provision of services, 379-380 caregiver (informal) support, 387-388 for continuity of care, 382-384 coordination of care, 386 data systems, 394-395 demonstration and evaluation of delivery approaches, 12, 17, 238-239 employment, 388-389 health care providers, 10-11, 237 illness self-management, 385 monitoring progress in delivery of services, 16-18 nomenclature standardization, 14-15, 18, 85 palliative care, 403 patient and family education, 11, 16-17, 237-238, 385 patient-centered care, 381 of prior reports, 6-7, 379-406 public education, 386 public health, 404 for quality improvement, 382, 395-396, 404-406 quality measurement, 397-398 quality oversight, 13, 17-18, 277-278 reimbursement policies, 12-13, 17, 233-239, 241-242, 275-277, 386-387, 404 research and demonstrations, 14, 15-16, 320-330, 337-338, 391-393, 398-400, 404 standard of care, 9, 16, 199-200 workforce education and training, 13-14, 18, 320-322, 389-391, 401-403 Referral for psychosocial health services, 5, 9, 69, 113, 118, 120, 129, 136, 155, 156, 166, 171, 190-191, 193, 194, 203, 221, 229, 254, 300, 319, 336, 360, 384, 385, 386, 388, 389, 391, 396 Reimbursement policies capitated payments, 257, 275 for care coordination, 12, 241, 242, 246, 248, 250, 253-254, 255-258, 268, 274-275, 276, 337, 384 for case management, 246, 249, 256, 257, 259 collocation and integration of services and, 241, 267-268, 275, 276-277 CPT codes, 246, 247, 248, 249, 250, 251-252, 253, 254, 255 n.10, 258 Evaluation and Management (E/M) services, 246, 247, 248, 249, 250, 253, 254, 255, 256, 258, 262 H/B codes, 251-253, 258, 262 information technology, 242, 257 managed care plans, 247, 249, 257-258, 268 Medicare Advantage, 242-243, 246, 250 Medicare fee-for-service, 228, 242, 244, 246, 248, 249-250, 252, 253-257, 274-275, 276, 337, 367, 374 mental health services, 261-268 monitoring progress in, 339-340 patient/family education, 248-249, 258 and patient–provider communication, 244-245, 248-249 performance incentives, 12, 241, 242, 248-249, 259 recommendations, 12-13, 17, 233-239, 241-242, 275-277, 386-387, 404 research needs, 238-239, 337 for screening or needs assessment, 231, 246-247, 249-250, 264 for telephone calls, 254 Remote providers counseling and psychotherapy, 93-94 implementing use of, 230-232 model program, 229-230 obstacles to use, 236 resources, 232-236 Reproductive aspects of cancer, 111 Research. See also Effectiveness research; Health services research agenda evaluation of impact of this report, 338-341 recommended priorities, 14, 15-16, 320-330, 337-338 scope of this study, 6-7, 42-44, 366-370 scope of work of this study, 370-376 study methods for this report, 353-376 taxonomy and nomenclature issues, 83-85, 329-330, 353-360

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Respite care services, 106, 107, 137 Road to Recovery, 39, 136 Robert Wood Johnson Foundation, 201, 319, 366 Depression in Primary Care Initiative, 256 Improving Chronic Illness Care program, 202 Projects in the Promoting Excellence in End-of-Life Care Program, 206 Rotterdam Symptom Checklist, 167, 179 S Samuel Rodgers Health Center, 226 San Diego Hospice, 223 Sarcoma Foundation of America, 116 Science of Caring Program, 222-224 Scope of study, 6-7, 366-370 Screening for cancer detection, 194 Screening psychosocial problems. See also specific instruments clinical practice guidelines, 203 competency of providers, 165, 311, 313, 314 current practice, 6, 164, 165-167, 247 defined, 165, 171 for depression, 154, 156, 157, 165, 167, 205, 226, 247, 250 domains, 334-335 effectiveness, 154, 167, 231 with follow-up, 154, 199, 223, 232 information resources, 114 instruments, 15, 52, 165, 166-171, 176, 182, 224, 226, 230, 249, 250, 334-335, 337 limitations, 167 n.5, 168 in model programs, 155, 156, 201, 222, 223, 224, 226, 228 needs assessment contrasted, 171 non-English-speaking, 169, 170 performance measures, 270, 272 policy supports and barriers, 246, 247, 249-250 for PTSD, 167, 168 n.6 recommendations of prior reports, 380-381, 384, 391 reimbursement for, 231, 239-250, 264 research needs, 15, 333, 334-335, 337 in self-care programs, 98 Second opinions, 112 Self-efficacy, 38, 59, 66, 87, 88, 89, 90, 95 Self-esteem, 31, 52, 90 Self-management. See Illness self-management Services. See Psychosocial health services Sexual dysfunction, 31, 33, 54, 93, 96, 97, 172 n.12, 174, 176, 188, 300, 301, 314, 336, 388 Shop Well With You, 116 Short Form (SF) Health Survey instruments, 358 Skin Cancer Foundation, 116 Sleep, 5, 28, 57, 58, 61, 101, 200, 231, 358 Social integration, 53, 54 Social isolation, 11, 15, 31, 51, 54, 62, 66, 238, 334, 338 Social networks, 33, 53, 61, 88-89, 170, 172 n.12, 178, 260, 336 n.1, 368 Social problems. See Employment changes; Financial stress; Health insurance; Social supports Social role functioning, 5, 30, 32, 33, 51, 54, 56, 57, 68, 102, 104, 169, 172, 192, 206, 299, 309, 358, 359 Social Security Disability Income, 10, 82, 108, 134, 264, 267, 364 Social supports. See also Peer support programs availability, 7 and coping abilities, 54 definition and dimensions, 53 and health practices, 55 informal, 39-40, 102-103, 260-261, 263, 265, 267 and mental illness, 54 morbidity and mortality effects, 53-54, 62-63, 65, 66 screening for, 168 weaknesses in, 39-40, 53-55 Social workers, 39 baccalaureate and master’s degrees, 301-302 licensure, 286, 302 recommendations for training, 374, 390, 391, 401, 402 reimbursement, 223, 254 specialization and continuing education, 302-303, 318, 319 support services of, 89, 112, 113, 194, 222, 223, 224, 228, 254, 255, 283, 284, 315, 316, 337, 388 workforce, 286

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs Society for Pediatric Psychology, 307 Somatic problems. See Fatigue in cancer patients; Pain; Psychosomatic medicine; Sleep Spanish, intervention/services in, 112, 117, 169, 232, 233, 236 Spiritual issues and needs, 31, 169, 172, 178, 182, 184, 188, 203, 207, 226, 297, 299, 300, 309, 315, 334, 336 n.1, 354-355, 357, 359 Standard of care. See also Delivery of psychosocial health services; Performance measurement collocated, integrated care, 221-225 dissemination and uptake, 17, 339 examples of implementation approaches, 220-236 monitoring compliance with, 16 performance rewards, 13, 16 recommendations, 9, 237-239 Stanford University, 96, 358 Starlight, Starbright Children’s Foundation, 130 State Children’s Health Insurance Program (SCHIP), 243, 244, 246, 248, 262, 264, 266 State policies. See also Medicaid Primary Care Case Management, 246 Stroke, 54, 56, 57, 94, 96, 105 n.8, 196, 334, 336, 358 Substance Abuse and Mental Health Services Administration (SAMHSA), 321, 373 Sun protection, 98 Supplemental Security Income (SSI), 10, 82, 108, 134, 264, 267, 364 Support for People with Oral and Head and Neck Cancer, 116, 131, 262 Support Team Assessment Schedule, 182-183, 189 Supportive Care Needs Survey (SCNS), 176-177, 188 Supportive Care Network, 169 Survivor care plans, 190 Susan G. Komen for the Cure, 116, 273 Swope Parkway Health Center, 226 T Tahoe Forest Cancer Center, 227-228 Tahoe Forest Hospital, 228 Tamoxifen, 58 Telepsychiatry, 93 Terminology. See Nomenclature standardization Testicular Cancer Resource Center, 116, 131 Three Component Model (3CMTM), 157, 205 Thyroid Cancer Survivors’ Association, Inc., 117, 124, 131 Tobacco use assessment/monitoring, 10, 82, 168 n.6, 169, 271, 364 cessation interventions, 15, 98-100, 271, 272, 306, 331, 338, 355 depression and, 5, 57 mortality, 54 motivation to quit/use, 57, 60, 61 as outcome measure, 271 research needs, 331 screening for, 168 n.6 Toronto Informational Needs Questionnaire-Breast Cancer, 180-181, 189 Transportation for patients and families grants and services, 7, 33-34, 39, 136, 194, 260 and illness management, 55 need for, 3, 4-5, 39, 55, 102 Turning Point: The Center for Hope and Healing, 226-227 U Ulman Cancer Fund for Young Adults, 131 University of Louisiana, 96 n.6 University of Pennsylvania, 318 University of Pittsburgh, 318 University of Wisconsin Comprehensive Cancer Center, 236 URAC (Utilization Review Accreditation Committee), 13, 18, 277, 340 U.S. Medical Licensing Examination (USMLE), 291-292 U.S. Preventive Services Task Force, 164 US Too, 89, 117, 124, 131 V Veterans Health Administration, 263 Employee Education System, 243

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs National Cancer Strategy, 200 National Symposium on Clinician-Patient Communication, 245 W Washington State University, 243 Weight reduction, 98, 100, 102 Weight Watchers, 100 Wellness Community, 89, 125, 132, 223-224, 229, 230, 232, 236, 373, 385 West Clinic, 224-225 Wings Cancer Foundation, 224 Women’s Cancer Network, 117, 132 Women’s Healthy Eating & Living Study, 100 Women’s Intervention Nutrition Study (WINS), 100 Workforce. See also Education and training in biopsychosocial approaches; Health care providers forecasting supply, 387-388 licensed providers, 284-285 nonphysician providers, 285-287 size and diversity, 6, 108-109, 283, 284-288 volunteer and peer support component, 284, 287 Workforce Development Collaborative on Psychosocial Care During Chronic Medical Illness, 14, 18, 320, 321 WyJoCARE, 226 Y Y-ME National Breast Cancer Organization, Inc., 117, 125, 132, 138

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