based. Compared with paper surveys, Internet surveys are inexpensive and generate quick responses, but often raise concerns about response rates and biased populations of respondents. For recent reviews of the literature on web surveys in informal science learning environments, including suggestions for effective design and usage, see Parsons (2007), Yalowitz and Ferguson (2007), and Storksdieck (2007).

REFERENCES

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Crowley, K., and Callanan, M. (1998). Describing and supporting collaborative scientific thinking in parent-child interactions. Journal of Museum Education, 17(1), 12-17.

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Leinhardt, G., and Knutson, K. (2004). Listening in on museum conversations. Walnut Creek, CA: AltaMira Press.

Parsons, C. (2007). Web-based surveys: Best practices based on the research literature. Visitor Studies, 10(1), 13-33.

Serrell, B. (1998). Paying attention: Visitors and museum exhibitions. Washington, DC: American Association of Museums.

Serrell, B. (2001). In search of the elusive bimodal distribution. Visitor Studies Today, 4(2), 4-9.

Shettel, H.H. (1997). Time—is it really of the essence? Curator, 40, 246-249.

Storksdieck, M. (2007). Using web surveys in early front-end evaluations with open populations: A case study of amateur astronomers. Visitor Studies, 10(1), 47-54.

Yalowitz, S., and Ferguson, A. (2007). Using web surveys in summative evaluations: A case study at the Monterey Bay Aquarium. Visitor Studies, 10(1), 34-46.



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