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PAPERBACK price:$21.00 add to cart Rights & Permissions Free PDF Access Sign in to download PDF book and chapters Free Resources Display this book on your site! Related Titles Communications and Technology for Violence Prevention: Workshop Summary Public Response to Alerts and Warnings Using Social Media: Report of a Workshop on Current Knowledge and Research Gaps Other Related Titles Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps (2011) Computer Science and Telecommunications Board (CSTB) Citation Manager Export the bibliographic data for this book in your chosen format Web Search Builder Use this book's key terms to search within this book, across our collection, or across the Web. Skim This Chapter Skim this chapter and use this chapter's key terms to search within this book. Reference Finder Paste in your own text to find books that relate to your topic. Citation Manager . "Appendix A: Workshop Agenda." Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps. Washington, DC: The National Academies Press, 2011. Please select a format: Page 55   E-mail Share on facebook Facebook Share on delicious Delicious Share on stumbleupon Stumble Share on twitter Twitter More Sharing ServicesMore The following HTML text is provided to enhance online readability. Many aspects of typography translate only awkwardly to HTML. Please use the page image as the authoritative form to ensure accuracy. Appendix A Workshop Agenda APRIL 13-14, 2010 NATIONAL ACADEMY OF SCIENCES WASHINGTON, D.C. Tuesday, April 13, 2010 8:30 a.m. Welcome and Opening Comments   Jon Eisenberg, Director, Computer Science and Telecommunications Board (CSTB) Ellis Stanley and Jeannette N.R. Sutton, Committee Co-Chairs David Boyd, Program Manager, First Responder Group, Science and Technology Directorate, Department of Homeland Security (DHS) 9:00 Overview of CMAS   Denis Gusty, Branch Chief, Knowledge Management Tools, Science and Technology Directorate, U.S. Department of Homeland Security 9:45 Overview of Alerts and Warnings, the Alerts and Warnings System, and How People Respond • What do we already know about processes by which individuals and organizations respond to hazards?   Michael Lindell, Texas A&M University Page 55 Front Matter (R1-R12) 1 Overview and Context: The Commercial Mobile Alert Service, the Warning Process, and Public Response (1-13) 2 Current Use of Text Messages for Alerts and Warnings: Experiences and Lessons Learned (14-20) 3 Communicating During a Crisis (21-30) 4 Public Education and Training (31-36) 5 Communicating with At-Risk Populations (37-45) 6 Research Gaps (46-52) Appendixes (53-54) Appendix A: Workshop Agenda (55-58) Appendix B: Biosketches of Workshop Speakers (59-72) Appendix C: Committee and Staff Biosketches (73-78)

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Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps Appendix A Workshop Agenda APRIL 13-14, 2010 NATIONAL ACADEMY OF SCIENCES WASHINGTON, D.C. Tuesday, April 13, 2010 8:30 a.m. Welcome and Opening Comments   Jon Eisenberg, Director, Computer Science and Telecommunications Board (CSTB) Ellis Stanley and Jeannette N.R. Sutton, Committee Co-Chairs David Boyd, Program Manager, First Responder Group, Science and Technology Directorate, Department of Homeland Security (DHS) 9:00 Overview of CMAS   Denis Gusty, Branch Chief, Knowledge Management Tools, Science and Technology Directorate, U.S. Department of Homeland Security 9:45 Overview of Alerts and Warnings, the Alerts and Warnings System, and How People Respond • What do we already know about processes by which individuals and organizations respond to hazards?   Michael Lindell, Texas A&M University

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Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps   • What are the myths and realities surrounding public response?   Joseph Trainor, University of Delaware   • How are text messaging and its use for alerts and warnings evolving?   Peter White, AT&T Wireless   Moderator:   Garry L. Briese, Briese and Associates/Center for New Media and Resiliency 11:15 Current Use of Text Messages for Alerts and Warnings: Experiences and Lessons Learned   • Counties   Barbara Childs-Pair, former Director, District of Columbia Homeland Security and Emergency Management Agency   • Universities   Michael Mulhare, Virginia Polytechnic Institute and State University   Moderator:   Darrell Darnell, Office on Critical Infrastructure Protection and Resilience Policy and Strategy, White House National Security Staff 1:30 p.m. Messaging, Risk Communications, and Risk Perception   • What is known about communicating risk and messaging? How does this apply to CMAS, which will deliver 90-character text messages to cell phones?   Participants:   Timothy Sellnow, University of Kentucky Matthew Seeger, Wayne State University   Moderator:   Brett Hansard, Argonne National Laboratory

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Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps 3:15 Technologies for Alerts and Warnings: Past, Present, and Future   • What technologies are currently being used or developed to provide alerts and warnings? How will the public use these technologies, and what are the implications for CMAS today and in the future?   Participants:   Nalini Venkatasubramanian, University of California, Irvine Robert Dudgeon, City of San Francisco’s Department of Emergency Management David Waldrop, Microsoft Corporation Jennifer Preece, University of Maryland, College Park   Moderator:   John H. Sorensen, Oak Ridge National Laboratory 4:30 Breakout Sessions   What are key research results and lessons learned related to public response? What are the implications of these results for current, planned, and future alert and warning systems that use mobile devices? What gaps exist in our understanding? What additional research might improve our understanding of public responses to alerts? Wednesday, April 14, 2010 8:30 a.m. Breakout Report Back 9:00 Public Education and Training   How do public education and training activities affect the public response to alerts? What can we learn from past and current public education campaigns? What are the implications for CMAS?

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Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps   Participants:   Mark Benthien, Southern California Earthquake Center Michele Wood, California State University, Fullerton Daryl Rand, Harrison Advertising/The Rand Group   Moderator:   Inés Pearce, Pearce Global Partners, Inc. 10:30 Communicating with At-Risk Populations   • What are the challenges in reaching at-risk populations? What is known about these challenges, and where are the gaps in our understanding? What are the implications for CMAS?   • An Aging Population   Christopher B. Mayhorn, North Carolina State University   • People with Disabilities   Ed Price, Georgia Institute of Technology   • The Hearing Impaired   Judy Harkins, Gallaudet University   • Minorities (and Moderator)   Brenda Phillips, Oklahoma State University 12:00 noon Closing Session and Conclusions   Ellis Stanley and Jeannette N.R. Sutton, Committee Co-Chairs Denis Gusty, Program Manager, First Responder Group, Science and Technology Directorate, U.S. Department of Homeland Security