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58 APPENDIX A Bibliography Ackerman, L., J. Kempf, and T. Miki, “Wireless Location Cavar, I., D. Baric, and Z. Kavran, “Assessment of Proposed Privacy: Law and Policy in the United States, EU and Business Plans of On-Trip and Pre-Trip Information in Japan,” Internet Society, Nov. 2003 [Online]. Available: the LRT System (Public Urban Transit) of the City of http://www.isoc.org/briefings/015/. Zagreb,” Urban Transport XIV: Urban Transport and the Environment in the 21st Century, Malta, Sep. 1–3, 2008, Angeler, N. and M. Frankenberg, “Real-Time Journey Plan- Wessex Institute of Technology, pp. 77–86. ner Information for Multiple Output Channels in Aus- tria,” 16th ITS World Congress and Exhibition on Cevallos, F., Q. Yuan, X. Wang, J. Skinner, and A. Gan, “Feasi- Intelligent Transport Systems and Services, Stockholm, bility Study on the Use of Personal GPS Devices in Paratran- Sweden, Sep. 21–25, 2009. sit,” prepared for Federal Transit Administration, May 18, 2009 [Online]. Available: http://www.fta.dot.gov/docu- “Another Data Win: TfL Opens Up Bus and Tube Timeta- ments/TRANSPO_Feasibility_GPS_Paratransit_Final.pdf. bles for Developers,” guardian.co.uk, Guardian News and Media Limited, 2010 [Online]. Available: http:// Cham, L., G. Darido, D. Jackson, R. Laver, and D. Schenk, www.guardian.co.uk/technology/blog/2010/sep/03/ “Real-Time Bus Arrival Information Systems Return on tfl-timetables-boris-johnson. Investment Study,” prepared for the Office of Research, Demonstration and Innovation of the Federal Transit Bakker, P. and E. van der Werff, “Actuele ov-reisinformatie: Administration, Washington, D.C., Aug. 2006. maatschappelijke baten en rolverdeling,” prepared by Kennisinstituut voor Mobiliteitsbeleid, prepared for Min- Chudi, A.-S. and M. Fornstedt, “The Daredevil Building of isterie van Verkeer en Waterstaat, Nov. 2009, pp. 41–43. JustNu (RightNow),” 16th ITS World Congress and Exhi- bition on Intelligent Transport Systems and Services, “Barriers to London’s Open Source Adoption” [Online]. Stockholm, Sweden, Sep. 21–25, 2009. Available: http://lwn.net/Articles/384863/. Coldefy, J., “The Mobiville Project: Large Scale Experimen- Benedyk, R., “Operational Reliability in SMS Routing,” TEK- tation of Real-Time Public Transport Information Ser- ELEC [Online]. Available: http://www.ieee-cqr.org/2008/ vice Providing Satellite Based Pedestrian Guidance on Day%201/Session%201/4%20Robbie%20Benedyk.pdf. Smart Phones,” 16th ITS World Congress and Exhibition Boparai, J. and M. Tech, “Transit Bus Systems Data on Intelligent Transport Systems and Services, Stock- Exchange Challenges,” 2008 APTA Bus & Paratransit holm, Sweden, Sep. 21–25, 2009. Conference, Austin, Tex., May 3–7, 2008. “The Critical Role of Interoperability Standards for Mobile Browne, A., “Boost for London’s Software Developer Com- Device Management,” InnoPath [Online]. Available: munity and SMEs as TfL Lifts All Restrictions on Com- http://www.innopath.com/pdf/standards.pdf. mercial Reuse of Its Data,” June 15, 2010 [Online]. Daiying C., et al., “My Ride—A Real-Time Pilot for the Available: http://data.london.gov.uk/blog/boost-londons- CMU Shuttle,” Heinz College, Carnegie Mellon Univer- software-developer-community-and-smes-tfl-lifts-all- sity, Pittsburgh, Pa., Fall 2009. restrictions-commercial-reuse. Davies, P., K. Vishbo, and J. Ward, “ITS Applications of Caulfield, B. and M. O’Mahony, “Real Time Passenger SMS Technology,” 16th ITS World Congress and Exhibi- Information: The Benefits and Costs,” Association for tion on Intelligent Transport Systems and Services, European Transport, London, U.K., 2003. Stockholm, Sweden, Sep. 21-25, 2009. Caulfield, B. and M. O’Mahony, “An Examination of the Deeter, D., NCHRP Synthesis 399: Real-Time Traveler Public Transport Information Requirements of Users,” Information Systems, Transportation Research Board of IEEE Transactions on Intelligent Transportation Sys- the National Academies, Washington, D.C., 2009. tems, Vol. 8, No. 1, 2007, pp. 21–30. Dziekan, K., “Customer Perceptions and Behavioural Caulfield, B. and M. O’Mahoney, “Factors Which Influence the Responses to IT-Based Public Transport Information— Preferences for Real-Time Public Transport Information,” Literature and What the Experts Say,” KTH Infrastruc- Proceedings of the European Transport Conference 2007, ture, 2004. Leeuwenhorst, Netherlands, Oct. 17–19, 2007, pp. 1–11. Ferris, B., K. Watkins, and A. Borning, “OneBusAway: Caulfield, B. and M. O’Mahony, “A Stated Preference Anal- Results from Providing Real-Time Arrival Information ysis of Real-Time Public Transit Stop Information,” Jour- for Public Transit,” Proceedings of CHI 2010. Atlanta, nal of Public Transportation, Vol. 12, No. 3, 2009, pp. Ga., April 10–15, 2010. 1–20.

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59 Finucane, M., “T Bus Riders Offered Real-Time Data on Maclean, S. and D. Dailey, “The Use of Wireless Internet A rrivals,” Sep. 9, 2010, T he Boston Globe [Online]. Service to Access Real-Time Transit Information,” 9th Available: http://www.boston.com/news/local/breaking World Congress on Intelligent Transport Systems, Chi- _ news/2010/09/t_bus_riders_of.html. cago, Ill., Oct. 14–17, 2002. Guy, A.B., “UC Berkeley Researchers Launch High-Tech Maclean, S.D. and D.J. Dailey, “WAP Cell Phone Access to Transit Study in Bay Area Commute Hot-Spot,” Aug. 31, Real-Time Transit Information,” 12th Annual Meeting 2010, ITS Berkeley press release [Online]. Available: ITS America, Long Beach, Calif., 2002. http://its.berkeley.edu/news/its/20100831. Massachusetts Bay Transportation Authority and TranSys- “How Google and Portland’s TriMet Set the Standard for tems, Customer Information Strategy, prepared for the Open Transit Data” [Online]. Available: http://syslab. MBTA, Oct. 28, 2009. com/blog/how-google-and-portland2019s-trimet-set- Meng, F.Y., Y.C. Hong, and Y.H. Yi, “The SMS Based Fore- the-standard-for-open-transit-data. casting System of Public Transport Arrival Time,” Mul- Howard, L., “How to Mobilize Your Social Media,” Oct. 22, timedia University, March 2005. 2009 [Online]. Available: http://www.incbiznet.com/. “Metro Makes Way for Mobile Device Train Information,” I ltan, C., “Riders Can Now Text the TTC for Next Street- July 8, 2010 [Online]. Available: http://www.wmata. car Arrivals,” T he Globe and Mail, July 8, 2010 com /about _ met ro /news / PressReleaseDet ail. [ Online]. Available: http://www.theglobeandmail. cfm?ReleaseID=4558. com/news/national/toronto/riders-can-now-text-the- Moskowitz, E., “T to Begin Posting Data on Trains Today,” ttc-for-next-streetcar-arrivals/article1633301/. Oct. 1, 2010, The Boston Globe [Online]. Available: Jariyasunant, J. and D. Work, “Real-Time Public Transporta- h ttp://www.boston.com/news/local/massachusetts/ tion Routing for Mobile Devices,” Systems Engineering, articles /2010/10/01/t_to_begin_posting_data_on_ CEE, University of California, Berkeley (poster display), trains_today/. 2008. Myers, N. and R. Xing, “Student’s iPhone App Updates Users Jariyasunant, J., D.B. Work, B. Kerkez, R. Sengupta, A.M. on Public Transit Delays,” June 28, 2010, The Daily Califor- Bayen, and S. Glaser, “Mobile Transit Trip Planning with nian Online [Online]. Available: http://archive.dailycal. org/ Real-Time Data,” DVD, Paper #10-3748, 89th Annual article/109735/student_s_iphone_app_updates_users_on_ Meeting of the Transportation Board, Washington, D.C., public_trans. Jan. 10–14, 2010. Namgyu, K., H.S. Lee, K. Joo Oh, and J.Y. Choi, “Context- Johnson, T., “Industry Insight: The Rapid Growth of the Aware Mobile Service for Routing the Fastest Subway Mobile Phone as a Travel Planning Tool,” flyer, 2009. Path,” Expert Systems with Applications, Vol. 36, No. 2, Part 2, Elsevier, pp. 3319–3326. Kaebjoern, A., “WAP Mobile Internet Services to Public Transport Travellers,” Public Transport International, Nash, A., “Bus Meister: Using Information Technology and Vol. 49, No. 3, 1999, pp. 12–15. Social Networking to Reduce Traffic Congestion by Improving Public Transport Efficiency and Attractive- Kaufman, S.M., “Parallel Developments in Customer Infor- ness,” Vienna, Austria, July 19, 2009. mation Demand and Intelligent Transportation Systems,” 15th World Congress on Intelligent Transport Systems Purcell, K., R. Entner, and N. Henderson, “The Rise of Apps and ITS America’s 2008 Annual Meeting, New York, Culture,” Pew Research Center’s Internet & American N.Y., Nov. 16–20, 2008. Life Project, Sep. 15, 2010 [Online]. Available: http:// pewinternet.org/~/media//Files/Reports/2010/PIP_ Kokku, K.S. and G. Jiang, “Enabling Location Specific Real- Nielsen%20Apps%20Report.pdf. Time Mobile Applications,” MobiArch ’08, Seattle, Wash., Aug. 22, 2008. Rahnama, H., X. Aubry, A. Sadeghian, and A. Ferwornl, “A Context-Aware Development Framework for Building Lehmuskoski, M., “Mobile Internet in Helsinki Public Self-Adaptive Mobile Software for Public Transport Sys- Transport,” Public Transport International, Vol. 56, No. tems,” 16th ITS World Congress and Exhibition on Intel- 1, 2007, pp. 32–33. ligent Transport Systems and Services, Stockholm, Maclean, S.D. and D.J. Dailey, “Wireless Internet Access to Sweden, Sep. 21–25, 2009. Real-Time Transit Information,” Transportation Research Rizos, A.C., The Emerging Social Equity Implications of Record: Journal of the Transportation Research Board, Transit Traveler Information Systems, Draft Thesis Sum- No. 1791, Transportation Research Board of the National mary, Master in City Planning Candidate, City Design Academies, 2002, pp. 92–98. and Development, Massachusetts Institute of Technol- ogy, Cambridge, Oct. 26, 2009.

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60 Robinson, S., “Broadcasting of Bus Real-Time Information on Intelligent Transport Systems and Services, Stock- to Passengers in Mega-Cities,” DVD, Paper #09-0899, holm, Sweden, Sep. 21–25, 2009. 88th Annual Meeting of the Transportation Research “TfL Suspends Open Data Feed,” July 5, 2010 [Online]. Board, Washington, D.C., Jan. 11–15, 2009. Available: http://www.kable.co.uk/tfl-suspends-open- Ross, J., “VBB’s Overall Travel Planner with Real Time data-feed-05jul10. Information in Berlin–Brandenburg,” Verkehrsverbund Tveit, O., S. Simonsen, and B. Bang, “Real-Time Informa- Berlin–Brandenburg, ITS World Congress, Stockholm, tion Covering Bus Interchanges—Managing the Infor- Sweden, 2009. mation Requirement,” 15th World Congress on Intelligent Ross, J., “VBB’S Public Transport Information Services for Transport Systems and ITS America’s 2008 Annual Disabled and Mobility-Impaired People,” 16th ITS World Meeting, New York, N.Y., Nov. 16–20, 2008. Congress and Exhibition on Intelligent Transport Systems UK Real Time Information Group, “The Business Case for and Services, Stockholm, Sweden, Sep. 21–25, 2009. RTI: Long-Term Results of the East Kent Trial,” June 2006. Ross, J., “VBB’S Overall Travel Planner with Real Time UK Real Time Information Group, “Public Transport Tech- Information in Berlin–Brandenburg,” 16th ITS World nology in the United Kingdom: Annual Survey 2008,” Congress and Exhibition on Intelligent Transport Systems Guildford, Surrey, U.K., Feb. 2009. and Services, Stockholm, Sweden, Sep. 21–25, 2009. Varjola, M. and P. Eloranta, “Tampere Region ITS—A Schweers, J., “Transit Systems Easier to Predict with Smart Multi-Stakeholder Public–Private Network to Plan and Phone Apps,” Aug. 30, 2010, USA Today [Online]. Avail- Develop Advanced ITS Solutions in Tampere Region in able: http://www.usatoday.com/tech/wireless/phones/ Finland,” 15th World Congress on Intelligent Transport 2010-08-30-transit-apps_N.htm. Systems and ITS America’s 2008 Annual Meeting, New Schweiger, C.L. and R.H. Thatcher, “An Approach to Pro- York, N.Y., Nov. 16–20, 2008. viding Access to Real-Time Public Transport Informa- Yoshihashi, T. and S. Kondo, “Introduction of Bus Location tion in the United States,” 16th ITS World Congress and System into Backbone Bus Routes,” 15th World Congress Exhibition on Intelligent Transport Systems and Ser- on Intelligent Transport Systems and ITS America’s 2008 vices, Stockholm, Sweden, Sep. 21–25, 2009. A nnual Meeting, New York, N.Y., Nov. 16–20, 2008. Soghaier, M. and J. Reitzin, “How to Choose an SMS Ven- Vrček, N., G. Bubaš, and N. Bosilj, “User Acceptance of dor: A 30 Point Vendor Selection Checklist,” mobileStorm, Location-Based Services,” International Journal of W hite Paper, Oct. 2009, published by mobileStorm Inc., Social Sciences, Vol. 4, No. 2, 2009, pp. 152–157. Los Angeles, Calif., 2009, p. 1. Weir, R., “T Specific Apps a Real-Time Saver,” Aug. 23, Stoveken, P., “Real Time Pre-Trip Passenger Information via 2010, Boston Herald [Online]. Available: http://www. Mobile Phone—Experiences from Practice,” 8th World bostonherald.com/news/regional/view.bg?articleid= Congress on Intelligent Transport Systems, Sydney, Aus- 1276380. tralia, Sep.30–Oct. 4, 2001. Wilkinson, K., “King County, Wash.’s Open Data Turned Stoveken, P., “Field Study of Real Time Passenger Informa- into Real-Time Bus Tracking App,” July 7, 2010 [Online]. tion via Mobile Phone,” 7th World Congress on Intelli- Available: http://www.govtech.com/e-government/ gent Transport Systems, Turin, Italy, Proceedings. King-County-Washs-Open-Data-Turned.html. Sunderkamp, S., “Challenges of Mobile Navigation for Pub- lic Transport,” 16th ITS World Congress and Exhibition