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Recommendations for Strengthening
Consensus Development for Assessing
Health Technologies
The following recommendations concern strengthening the use of
consensus development for assessing health technologies. These
recommendations were drafted by a writing group following the Inter-
national Workshop on Consensus Development for Medical Tech-
nology Assessment, held in June 1989 at the King's Fund Centre in
London, and coordinated by the Council on Health Care Technol-
ogy, Institute of Medicine. The writing group, which included ten
persons from five countries, drafted the recommendations based on
the deliberations of the workshop. Members of the writing group
included Gerard Breart, Clifford Goodman, Itzhak Jacoby, Egon
lonsson, Arnold Kaluzny, Pedro Koch, Jacqueline Kosecoff, Tore
Schersten9 Jackie Spiby, and Caroline Weill.
The recommendations do not necessarily represent the views of
the National Academy of Sciences or any of its constituent parts, the
U.S. Depa'-~ent of Health and Human Services, or the organiza-
tions with which the authors are affiliated.
For the purpose of these recommendations, a consensus develop-
ment program refers to an organizational entity that coordinates a
series of consensus development conferences. The program may be
a unit of, or sponsored by, one or more organizations. The confer-
ences themselves are normally part of a broader process involving
preconference planning and preparation and postconference activity
such as dissemination of consensus statements. Each consensus
147
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148
CONSENSUS DEVELOPMENT
development conference normally addresses one or more related tech-
nologies by assessing a set of technological properties, concerns,
impacts, or other aspects pertinent to the use and effects of these.
Health technologies refer to the drugs, devices, procedures, and or-
ganizational and administrative systems used in providing or facili-
tating health care.
For the purpose of these recommendations, a consensus develop-
ment process involves a group of experts or other representatives
(i.e., a panel) that assesses a technology and formulates or prepares
a set of findings that constitutes a consensus statement. The process
of consensus development is based upon evidence provided to the
panel in the form of literature and other documents, expert testi-
mony, or other means. Although other group judgment processes
may be conducted by remote panelists, consensus process panelists
must have the opportunity for direct, face-to-face interaction in for-
mulating and reviewing the panel's findings. These processes may
be facilitated by staff, and a process could involve more than one
panel, for example, a second group to provide an independent re-
view of the main panel's work before a statement is adopted as
policy.
RECOMMENDATIONS
1. Consensus development programs should be sponsored by
organizations that have the ability to implement or effectively dis-
seminate consensus findings.
2. Programs should adopt the goal of bringing about changes in
health and medical practice and related policies of national health
authorities, industry, payers, academic institutions, and other agents.
Sponsors and panelists should be cognizant of the intended audience
for the consensus findings and the intended means for disseminating
the findings. The consensus program should identify the ways in
which the program in general, and each conference in particular, are
intended to effect change.
3. The consensus development program should describe spe-
cifically the scope of its concern related to technology assessment.
This may include such technological aspects (i.e., properties, con-
cerns, or impacts) as safety; efficacy, effectiveness, or patient out-
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RECOMMENDAT70NS FOR STRENGTHENING
149
comes; cost, cost-effectiveness, and related economic concerns; pa-
tient values or utilities; social, ethical, legal, and political concerns;
guidelines for appropriateness, medical necessity, or quality; manner
of application in research settings and in general or routine practice;
and comparison of these among alternative technologies for specific
clinical problems. These may vary from one conference to another.
Programs are encouraged to assess all salient aspects of a technol-
ogy; however, to the extent that a program's scope is necessarily
more narrowly defined, consensus statements should note which
important aspects are not addressed, and should note why these ought
to be addressed by others.
4. Programs should seek to conduct assessments and provide
recommendations in a timely fashion. On one hand, this requires
consideration of the time needed to effectively plan, conduct, and
report on conferences. On the other hand, consideration must be
given to the pace at which technologies are developed and diffused
and the need to provide timely guidance regarding their use.
5. The procedures and criteria for selecting conference topics
and pane} members should be documented.
6. The questions to be addressed by the consensus pane} should
be specific and manageable, that is, commensurate with the avail-
able evidence, the time available for the process, and other resources.
7. Panelists should represent the relevant health and medical
professionals, methodologists such as epidemiologists and biostatis-
ticians, economists, administrators, patient or other consumer repre-
sentatives, and others who can provide relevant perspectives. Pane!
chairpersons and consensus program staff should be recognized as
objective with regard to consensus topics and skilled in group pro-
cesses.
X. Consensus development programs should seek the best avail-
able scientific evidence concerning the safety, efficacy, effective-
ness, and other pertinent aspects of the technologies to be assessed.
Clinical information should be made available to panelists about the
use of procedures not only in research settings but in general or
routine practice as well. Data from general practice are often not
available in the literature and may have to be gathered by such
means as review of patient records. For aspects for which evidence
is not commonly available (e.g., social, ethical, or legal issues or
values, preferences, or other patient, family, or community perspec-
r
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CONSENSUS DEVELOPMENT
lives), programs may have to make special efforts to acquire or elicit
reliable information.
9. Prior to a consensus development conference, programs should
provide an ordered and categorized compilation or synthesis of re-
search reports and related evidence concerning the technological
aspects at issue. Sources may include reports of laboratory or bench
studies, randomized clinical trials, epidemiologic or other observa-
tional studies, patient record audits, patient surveys, qualitative lit-
erature reviews, and individual expert opinion. Published literature
as well as relevant unpublished surveys, trials, and data should be
included. Source documents should be clearly cited and should be
graded or otherwise rated for the strength or magnitude of their
findings and for the rigor or quality of their methodologic approach.
Copies of original documents should be available to panelists as
needed.
When resources and time permit, a meta-analysis of applicable
data should be provided. Meta-analysis is a statistical method for
obtaining quantitative answers to specific questions from multiple
reports of primary studies on a particular subject. Using data ob-
tained from each primary source, a synthesis is made that may pro-
duce a stronger conclusion than that which any of the separate re-
ports can provide.
10. All panelists should be involved in interpreting evidence,
even though they will have varying levels of expertise for doing so.
Consensus development programs should make available basic guid-
ance or training concerning the use of evidence when needed to
ensure that all panelists have at least a fundamental understanding of
the role of evidence in the process.
~ I. The conduct of consensus development processes should be
structured and documented. In particular, processes should provide
for me following.
a. In advance of the formal consensus conference, panelists should
develop an organized compilation of points to be addressed at the
conference, rather than relying on the conference alone to formulate
these.
b. An operational definition of consensus should be specified
(e.g., full agreement, majority agreement) as well as how to present
less than full agreement in the panel's findings (e.g., by citing mi-
nority opinions). This should be made known to panelists and other
participants before a consensus conference is undertaken. Consen-
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RECOMMENDATIONS FOR SIRE7J=HENING
.'.
sus may be determined by, for example, particular voting require-
ments or other defined rating mechanisms.
c. Evidence, including meta-analyses or other ordered informa-
tion syntheses, expert testimony, etc., should be presented in a form
that is comprehensible to all panelists, including those who may not
be quantitative experts or specialists. Evidence should be presented
in a manner that is consistent with the order and nature of the issues
or questions to be considered and in a timely manner that allows
sufficient opportunity for panelists' thorough review.
d. The consensus development conferences should be structured
so that participants have the opportunity to contribute equally to the
process. This is important in instances in which panelists represent
multiple disciplines and may not be familiar with others' perspec-
tives;on consensus topics. In particular, a structured process is
called for in the voting or other delineated means used in rendering
a final set of consensus findings.
e. The duration and spacing of consensus conference sessions
should be such that deliberations are not unduly affected by panel-
ists' experiencing fatigue or lack of attention.
12. Each consensus statement should include the following:
a. a general description of the consensus development process or
approach used;
b. notations regarding the strength of agreement or assurance of
the pane} concerning its findings;
c. a description of the reasoning used by the pane} and the evi-
dential basis for the consensus findings; statements should include
summary descriptions of the conference source documents (i.e., at
least a bibliography, preferably accompanied with annotations con-
cerning topic, methodology, and findings of cited studies); and
d. recommendations for research needed to resolve those issues
concerning which panels could not reach agreement and to other-
wise advance understanding of the topics.
This documentation of process, evidence, and needed research
should enhance internal consistency of the statement, enable users to
follow the reasoning of the panelists, convey the context and appli-
cability of the findings, and provide the basis for reassessment in
light of new developments.
~ 3. The consensus development;program should provide for timely
review, for example, in the form of peer review or an oversight
committee established by the sponsoring organization, of the con-
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CONSENSUS DEVELOPMI~
sensus development conference findings by experts who are not
panelists for the particular conference that generated the findings.
The purpose of this review would be to ensure that the questions
posed to the pane} were adequately addressed and that the findings
were reasonably supported and not inconsistent or otherwise errone-
ous with respect to the evidence.
14. Programs should consider alternative modes of information
dissemination to increase the effectiveness of inducing change. These
efforts may include appropriate marketing approaches such as devel-
opment of information products that best convey consensus findings
to specific target audiences of medical professionals, patients, pay-
ers, industry, and others and effective means of calling attention to
the need for more definitive research to resolve issues for which
well-founded consensus could not be achieved.
15. Consensus development programs should provide for moni-
toring new developments that may overturn or significantly alter the
available evidence pertaining to a technology that has been assessed
in previous consensus development conferences, so that the program
may call for a reassessment as appropriate. Such developments may
include technological advances, reports of new clinical trials, and
changes in the way technologies are applied in practice that call into
question their safety or effectiveness.
16. The program snouts provide for formal evaluation u~ Fit;
impacts of the program and specific conferences, such as by acquir-
ing data that would measure changes in practice behavior or contr~-
butions to policy initiatives, or demonstrate other impacts. This should
include evaluation by parties that are independent of the program.
. ~ ~ · ~ ~ d ~ _ _ ~~ ~ ^~ _
17. In order to improve consensus development processes, stud-
ies should be conducted that answer the following questions.
a. How effective are consensus development processes in chang-
ing health and medical practice behavior?
b. If consensus development processes are effective, what con-
ditions or factors (e.g., identity of sponsoring organization, timing
of conferences with respect to technologies' diffusion, documenta-
tion of panel's reasoning, dissemination strategies) contribute to their
effectiveness?
c. If consensus development processes are not effective in chang-
ing health and medical practice behavior, do they confirm prevailing
practices?
d. Can decision support resources, such as decision analysis or
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RECOMMENDATIONS FOR STRENGTHENING
153
particular decision-making techniques, strengthen consensus devel-
opment processes?
e. Do consensus findings reflect increased understanding and
convergence of the opinions of panelists or agreement only on the
"least common denominator" (i.e., least controversial and most
commonly accepted issues)?
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Representative terms from entire chapter:
development processes