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Manufacturing Systems: Foundations of World-Class Practice (1992)

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157
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MANUFACTURING SYSTEMS: FOUNDATIONS OF WORLD-CLASS PRACTICE
  • Involve ABET in developing coaching and training materials and programs for faculty in support of the conversion to participative management in engineering education.

  • Shift ABET attention from “inspecting quality in at the end of the line,” toward participative, cooperative empowerment of faculty (and students) in internalizing the unending quest for quality.

SUMMARY

It appears to me that Taylorism is alive and well in the minds of engineering faculty throughout the nation. Furthermore, it appears that the unresponsive, change-resisting attitude exhibited by many engineers in American manufacturing practice is in large measure due to this primitive and ineffective educational paradigm.

ACKNOWLEDGMENT

I benefited from participative deliberations and advice from several of my faculty colleagues, including K. P. White and my research associate R. Mathieu, and from about 40 graduate students who read earlier drafts of this paper and engaged in vigorous criticism and advice. I wish also to thank Dale Compton for his comments, which improved the focus of the effort. It seems fair to say that this work product was an effort of a team operating in the Hersey-Blanchard P-Mode.

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157
Front Matter (R1-R10)
Report of the Committee on Foundations of Manufacturing (1-2)
Executive Summary (3-8)
Introduction (9-13)
Overview (14-26)
Management Practice (27-42)
Measuring, Describing, and Predicting System Performance (43-60)
Organizational Learning and Improving System Performance (61-77)
Educational and Technological Challenges (78-82)
Globally Competitive Manufacturing Practices (83-84)
Involvement and Empowerment: The Modern Paradigm for Management Success (85-92)
Implementation Projects: Decisions and Expenditures (93-99)
Benchmarking (100-106)
Improving Quality Through the Concept of Learning Curves (107-115)
Organizing Manufacturing Enterprises for Customer Satisfaction (116-127)
Customer Satisfaction (128-136)
The Interface Between Manufacturing Executives and Wall Street Visitors--Why Security Analysts Ask Some of the Questions That They Do (137-148)
Taylorism and Professional Education (149-157)
The Integrated Enterprise (158-165)
Time as a Primary System Metric (166-172)
Communication Barriers to Effective Manufacturing (173-179)
Are There 'Laws' of Manufacturing? (180-188)
Taking Risks in Manufacturing (189-195)
Constant Change, Constant Challenge (196-203)
Manufacturing Capacity Management Through Modeling and Simulation (204-214)
The Power of Simple Models in Manufacturing (215-223)
Improving Manufacturing Competitiveness Through Strategic Analysis (224-232)
Going to the Gemba (233-237)
Jazz: A Metaphor for High-Performance Teams (238-244)
Consolidated Bibliography (245-253)
Committee Membership (254-255)
Biohgraphies of Contributing Authors (256-262)
Index (263-273)