Invited Speakers

9:15

Building Accountability Systems for Quality in Managed Behavioral Health Care

Margaret O'Kane, President, National Committee for Quality Assurance, Washington, DC

9:30

Discussion

9:40

Implementation of the ASAM Patient Placement Criteria

David Mee-Lee, Medical Director, Community Systems, Castle Medical Systems, Honolulu, HI, and Co-Author, Patient Placement Criteria for the Treatment of Psychoactive Substance Abuse Disorders American Society of Addiction Medicine

9:55

Discussion

10:05

Ensuring Meaningful Participation of Consumers in Program Evaluation, Quality Assurance, Service Provision, and Rights Protection Under Managed Care

Daniel Fisher, Director, National Empowerment Center, and Medical Director, Eastern Middlesex Human Services, Wakefield, MA

10:20

Discussion

10:30

Break

10:45

PERMS: The American Managed Behavioral Health Care Association (AMBHA)

John Bartlett, Executive Vice President for Quality Improvement, Magellan Health Services, Atlanta, GA, and Chair, AMBHA Committee on Quality Improvement and Clinical Services

11:00

Discussion

11:10

Measurement of HMO Performance with Behavioral Health Standards

Susan Goldman, Manager of Behavioral Health Services, John Hancock Mutual Life Insurance Company, Boston, MA

11:25

Discussion

11:35

Accreditation of Managed Behavioral Health Care

Paul Schyve, Senior Vice President, Joint Commission on Accreditation of Healthcare Organizations, Chicago, IL

11:50

Discussion