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MANAGING MANAGED CARE: QUALITY IMPROVEMENT IN BEHAVIORAL HEALTH E Liaison Panel Members to the Committee on Quality Assurance and Accreditation Guidelines for Managed Behavioral Health Care PRIVATE SECTOR Affiliation Panel Member Academic Health Centers Georgetown University School of Medicine, Department of Biomathematics and Department of Biostatistics Gary Chase George Washington University, Department of Psychiatry Annette Rickel New York Hospital, Cornell Medical Center Gary Tischler University of Wisconsin, Department of Family Medicine Richard L. Brown Accreditation Organizations Council on Accreditation of Services for Families and Children (COA) Joe Frisino Judith Hines Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Mary Cesare Murphy Paul Schyve Margaret Van Amringe National Committee for Quality Assurance (NCQA) Margaret O'Kane Claire Sharda
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MANAGING MANAGED CARE: QUALITY IMPROVEMENT IN BEHAVIORAL HEALTH Rehabilitation Accreditation Commission (CARF) Don Galvin Tim Slaven Utilization Review Accreditation (URAC) Commission Garry Carneal Associations—Health Care Industry American Association of Health Plans (AAHP) Susan Probyn Liza Greenberg American Managed Behavioral Healthcare Association (AMBHA) Clarke Ross Health Insurance Association of America (HIAA) Joseph O'Hara National Association of Health Data Organizations (NAHDO) Barbara Kurtzig National Business Coalition on Health (NBCH) Catherine Kunkle Pacific Business Group on Health (PBGH) Catherine Brown Washington Business Group on Health (WBGH) Veronica Goff Robert Cole Associations—Professional American Academy of Addiction Psychiatry (AAAP) Jeanne Trumble American Academy of Family Physicians (AAFP) Jacqelyn Admire American College of Preventive Medicine (ACPM) Donna Grossman American Medical Association (AMA) Linda Bresolin American Methadone Treatment Association (AMTA) Mark Parrino American Nurses Association (ANA) Sarah Stanley American Psychiatric Association Mary Graham American Psychological Association Russell Newman Geoffrey Reed American Society of Addiction Medicine (ASAM) James Callahan David Mee-Lee California Society on Addiction Medicine (CSAM) Gail Jara National Association of Alcoholism and Drug Abuse Counselors (NAADAC) Linda Kaplan National Association of Social Workers (NASW) Rita Vandivort National Federation of Societies for Clinical Social Work (NFSCSW) Ann Kilguss Golnar Simpson Therapeutic Communities of America (TCA) Linda Wolf Jones World Federation for Mental Health (WFMH) Beverly Long
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MANAGING MANAGED CARE: QUALITY IMPROVEMENT IN BEHAVIORAL HEALTH Associations—State and County American Public Welfare Association (APWA) Lee Partridge Association of State and Territorial Health Officials (ASTHO) Cheryl Beversdorf Jackie Bryan National Association of County and City Health Officials (NACCHO) Grace Gorenflo National Association of County Managed Behavioral Health Directors (NACMBHD) Robert Egnew National Association of Insurance Commissioners (NAIC) Elizabeth Hadley Mary Beth Senkewize National Association of State Alcohol and Drug Abuse Directors (NASADAD) John Gustafson Tom Stantis National Association of State Mental Health Program Directors (NASMHPD) Colette Crose Robert Glover National Governors' Association (NGA) Jeff Harris Behavioral Health Care Companies and Consultants American Psych Systems Ken Kessler Blue Cross-Blue Shield of New Hampshire John Bunker CentraLink Stewart Bloom ComCare Ann Froio Pamela Hyde Eastern Carolina Health Network Randall Madry Health Law Consultant Lane Porter Human Systems and Outcomes Ivor Groves Institute for Behavioral Healthcare (IBH) Tom Trabin Magellan Health Services John Bartlett Medco Behavioral Care Corporation Robert Reiser Open Minds Monica Oss Principal Behavioral Health Care Kelley Phillips Qualifacts Systems James Spicer United Behavioral Systems, Inc. Bruce Bobbitt Value Behavioral Health Ian Schaffer VISTA Behavioral Health Plan Peter Panzarino William M. Mercer, Inc. Michael Jeffrey Business and Industry Ameritech Alan Peres Digital Equipment Corporation Bruce Davidson Hughes Aircraft Company Joan McCrea John Hancock Mutual Life Insurance Company Susan Goldman Mobil Corporation William Dennis Derr
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MANAGING MANAGED CARE: QUALITY IMPROVEMENT IN BEHAVIORAL HEALTH Children and Families Child Guidance Center Dennis Mohatt Federation of Families for Children's Mental Health Barbara Huff National Association of Psychiatric Treatment Centers for Children Joy Midman National Technical Assistance Center for Children's Mental Health, Georgetown University Sybil Goldman Consumer Organizations Alcohol and Drug Abuse Association Anne Tafe Center for the Study of Services, CHECKBOOK Magazine Robert Krughoff Consumer Managed Care Network Laura Van Tosh DC Consumer League Nancy Lee Head Legal Action Center Gwen Rubenstein Mental Health Consumers Association Ray Bridge National Alliance for the Mentally Ill (NAMI) Elizabeth Edgar Laurie Flynn Laura Lee Hall National Empowerment Center (NEC) Daniel Fisher National Mental Health Association (NMHA) Michael Faenza Lucille Pritchard On Our Own of Maryland, Inc. Michael Finkle Susan Fitzpatrick Technical Assistance Collaborative Martin Cohen The Information Exchange Burt Pepper United Seniors Health Cooperative Sarah Gotbaum Diversity Association of Asian Pacific Community Health Organizations (AAPCHO) Grace Wang National Coalition of Hispanic Health and Human Service Organizations (COSSHMO) Jane Delgado Raphael Metzger Pine Ridge Reservation Reginald Cedar Face Resources for Cross-Cultural Health Care Julia Puebla Fortier Policy Research Bazelon Center for Mental Health Law Claudia Schlosberg Chris Koyanagi Center for the Advancement of Health Jessie Gruman
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MANAGING MANAGED CARE: QUALITY IMPROVEMENT IN BEHAVIORAL HEALTH Employee Benefits Research Institute Paul Fronstin Intergovernmental Health Policy Project Lee Dixon Molly Stauffer Mental Health Policy Resource Center Leslie Scallet Gail Robinson Research Triangle Institute (RTI) Kathleen Lohr James Lubalin Science Applications International Corporation (SAIC) Judith Emerson Publications Adolescent Medicine Natan Polster Advances Harris Dienstfrey Health Affairs John Iglehart Mental Health Report Patrick Cody Unions American Federation of State, County, and Municipal Employees Marcia Jones Ann Kempski Service Employees International Union Peter Nixon PUBLIC SECTOR Affiliation Panel Member Federal Government U.S. Department of Health and Human Services Agency for Health Care Policy and Research Centers for Disease Control and Prevention Lisa Simpson Julie Fishman Jeffrey Harris Corinne Husten Yvonne Lewis Suzanne Smith Health Care Financing Administration (HCFA) Clarke Cagey Peggy Clark Nancy Goetschius James Hadley Linda Peltz Sally Richardson
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MANAGING MANAGED CARE: QUALITY IMPROVEMENT IN BEHAVIORAL HEALTH National Institute on Alcohol Abuse and Alcoholism (NIAAA) Faye M. Calhoun Robert Huebner Office of the Assistant Secretary for Health Robert Valdez Substance Abuse and Mental Health Services Administration (SAMHSA) Eric Goplerud Center for Mental Health Services (CMHS) Jeff Buck Paolo del Vecchio Ron Manderscheid Anne Young Center for Substance Abuse Prevention (CSAP) Nancy Kennedy Center for Substance Abuse Treatment (CSAT) Mady Chalk Bob Lubran U.S. Department of Defense (DOD) Office of the Assistant Secretary of Defense U.S. Navy Mark Paris Beverly Paige-Dobson U.S. Department of Veterans Affairs (VA) Thomas B. Horvath State Governments Department of Mental Health and Addiction Services, State of Connecticut Susan Essock Department of Mental Health, Retardation, and Hospitals, State of Rhode Island Donald P. Galamaga A. Kathyrn Power Department of Public Health, Commonwealth of Massachusetts David H. Mulligan Mental Hygiene Administration, State of Maryland John Allen Nebraska Department of Health Mark B. Horton State of Oregon Health Division Don Austin Texas Department of Health David R. Smith Texas Department of Mental Health and Mental Retardation H. Ed Calahan Vijay Ganju
Representative terms from entire chapter: