Speaker Biographies
All of the following people participated in the symposium as speakers or moderators. The Federal Facilities Council is grateful for their contributions.
MILLARD CARR is a professional engineer serving as the Director for Energy and Engineering in the Office of the Assistant Secretary of Defense for Economic Security. In this position, he is responsible for the development and implementation of Defense-wide policy and management of installations' energy use (including supply, security, fuel selection, and conservation; a $2.8 billion annual usage), facilities design specifications and construction criteria, and utility procurement. Mr. Carr is also program manager for the department's Energy Conservation Investment and Federal Energy Management programs, with centrally managed funds of about $1.1 billion. His professional experience includes 15 years of facilities energy conservation and design, construction, and engineering policy development in the Office of the Assistant Secretary of Defense; utility contracting, engineering, design, operation, maintenance and management in the Naval Facilities Engineering Command; design, research and engineering demonstration validation of prototype seawater distillation equipment with the Interior Department; and fuel applications engineering with a local gas utility. Mr. Carr holds a B.S. in mechanical engineering from George Washington University and a master's degree in public administration from American University.
DAVID G. COTTS is an internationally renowned management consultant, advising corporate and government facilities and administrative managers and their management teams. A graduate of West Point, he has an M.S. in civil engineering from Iowa State University. After serving worldwide during a 22 year career with the U.S. Army Corps of Engineers, Mr. Cotts left the Army in 1981 to help establish facility management within the World Bank headquarters in Washington, D.C. Mr. Cotts is a past president of the International Facility Management Association and a member of its first class of fellows. A certified facility manager, he helped found a facility management certificate program at George Washington University. Mr. Cotts continues to teach, lecture, and write extensively on facility management and customer-oriented services, and is the co-author with Dr. Michael Lee of the Handbook of Facility Management, published by the American Management Association. His latest book, published by John Wiley, is Quality Facility Management: A Marketing and Customer Service Approach, with co-author Stormy Friday.
TERREL M. EMMONS, AIA, is Associate Director for Design at the headquarters of the Naval Facilities Engineering Command. Since 1987, Mr. Emmons has had lead responsibility for engineering and design policy; environmental issues affecting design; design-related architect-engineer procurement; codes, standards, criteria, and guide specifications; and international issues. He also serves as a liaison to industry and federal agencies on engineering and design matters. Mr. Emmons received his B.A. in structural engineering from the University of Illinois, an M.B.A. from Loyola University, and an M.A. in urban design from the Catholic University of America. His doctoral studies at Virginia Polytechnic Institute and State University have been complemented by his participation in a variety of industry, academic, and professional endeavors, including representation of the United States as one of ten architects participating in the British Council's Architect's Study Program for Northern Ireland. As both licensed architect and licensed landscape architect, Mr. Emmons has taught numerous architecture, planning, and engineering subjects at various colleges in Virginia and has organized and chaired national and international conferences for the American Institute of Architects.
EDWARD FEINER is the Chief Architect of the Public Buildings Service at the General Services Administration (GSA). In this role, Mr.
Feiner serves as the agency design advocate and reviews all major federal buildings developed for GSA nationwide, including federal courthouses, office buildings, border stations, laboratories, and museums. Mr. Feiner's overview of the design function at GSA covers over 250 million square feet, with current work in progress of over $10 billion executed through 11 regional offices. He has written and directed the development of the design standards for GSA. In 1990, his office instituted a Design Awards Program, to raise the interest of federal managers in design excellence and encourage quality design in the public sector. Recently, Mr. Feiner implemented the first major reform of GSA's architect/engineer selection process in over 20 years. In 1995, he received the Thomas Jefferson Award for Public Architecture from the AIA. Before joining GSA in 1981, Mr. Feiner served as Director of the U.S. Navy Master Planning Program. He was also a project coordinator for Gruen Associates. Mr. Feiner holds a B.A. from the Cooper Union and an M.A. from the Catholic University of America, where he was a Graham Foundation Fellow.
STORMY FRIDAY is the founder and President of The Friday Group, a consulting firm formed to provide management, marketing, and facilities services to commercial business and government. Ms. Friday formed the firm after 20 years of diversified management and facilities experience within both corporate and governmental settings, and as a consultant. Prior to forming The Friday Group, Ms. Friday was Director of Contracts and Government Marketing for a design/build firm specializing in high-technology facilities. She served for three years as Director of Facilities and Support Services at the U.S. Environmental Protection Agency, with responsibility for over 4 million square feet of laboratory and office real estate. During her tenure, Ms. Friday developed the first civilian agency master plan and was a leader in developing and implementing one of the first client services programs within the federal government. Ms. Friday also spent many years as a management consultant specializing in employment programs, strategic planning, organization development, and social programming. She works frequently as a trainer and as a national and international speaker. In 1994, she co-authored a book with David Cotts, Quality Facility Management: A Marketing and Customer Service Approach, published by Wiley and Sons. Ms. Friday serves on the International Facilities Management Association
Board of Directors as the Director of Affiliate Affairs. She holds a undergraduate degree from Simmons College and a master's degree in Public Administration from Northeastern University.
THOMAS B. GROOMS is the leadership specialist in design at the National Endowment for the Arts. In June 1996, he became a Program Specialist with the Design Excellence Office at the General Services Administration. Since 1987, he has managed the Federal Design Improvement Program, a multifaceted program of design education, promotion, review and technical assistance to help federal agencies achieve design excellence. He also manages the quadrennial Presidential Design Awards and the biennial Design for Transportation National Awards programs. Prior to joining the Arts Endowment, Mr. Grooms was Director of Conventions and Tourism for the District of Columbia Chamber of Commerce, and for six years was Executive Director of the Center for Environmental Education, a national non-profit organization in Washington, D.C. His previous government experience includes that as chief designer for the renovation of the American Cultural Center and Library in Katmandu, Nepal; as writer/analyst for the Commission on Federal Paperwork, and as legislative attorney for the chief counsel of the Internal Revenue Service. Mr. Grooms received a B.A. from DePauw University, a B.F.A. in environmental design from the Parsons School of Design, and a J.D. from the Georgetown University Law Center.
GEORGE E. HARTMAN, Jr., FAIA, has been a partner in Hartman-Cox Architects since the firm was founded in 1965. The firm has received 95 awards for its work, culminating in 1988 with the AIA Architectural Firm Award. The firm's practice has been characterized by increasingly large projects, especially in the institutional and commercial areas. Much of its work has been in the Washington, D.C., metropolitan area, with a large number of notable commissions in the monumental core/Pennsylvania Avenue corridor. It has also undertaken projects throughout the United States and as far away as the United States Embassy in Malaysia. Mr. Hartman received his B.A. and M.F.A. from Princeton University. He is a fellow of the American Institute of Architects and of the American Academy in Rome. He has taught at Catholic University, North Carolina State University, and the University of Maryland, where he was the Kea Distinguished Professor in 1973–1974,
and has served on numerous juries. He has been President of the local AIA chapter and chaired and served on numerous committees and commissions of the AIA, the District of Columbia, and the federal government, including the U.S. Commission of Fine Arts and the Architectural Advisory Board of Foreign Buildings Operations, U.S. Department of State.
DANIEL L. HIGHTOWER is Associate Director for Management Controls and Policy in the Division of Engineering Services, National Institutes of Health. He has served in many positions for the U.S. Public Health Service: as a sanitary engineer for the Indian Health Service; later as Chief of Facilities Management for IHS Portland Area Office; as Deputy Director, Office of Engineering Services, for the Health Resource Services Administration (with annual projects totaling up to $6 billion); and as the Senior Technical Advisor for Architecture and Engineering for the Division of Health Facilities Planning in the Office of the Assistant Secretary for Health. Mr. Hightower has experience ranging from designing and building structures and utilities, to managing major programs for health facilities, to administration and establishing national policy. He has also served as assistant professor of Engineering Technology and as an architectural engineer for Kivett and Meyers, working on the Kansas City International Airport. He has a master's degree in architectural engineering from the University of Kansas and is a registered architect in the state of Maryland. Mr. Hightower is a member of the AIA steering committee for revisions to the AIA Guidelines for Construction and Equipment of Hospitals and Medical Facilities, guidelines used by most state governments as code for all health facilities and by many federal agencies.
CHARLES I. HOMAN has served as president and chief executive officer of the Michael Baker Corporation since 1994. He is a registered professional engineer in 33 states. Mr. Homan led in planning and implementation of the company's Total Quality Management, for which the organization has won several awards. In his current position, he has also implemented the reorganization of Baker's engineering, construction, and operations and maintenance groups into five market-driven business units. A graduate of West Virginia University, he also completed the Advanced Management Program at Harvard Business
School and the Management of Managers and Executive Management Training Programs at Pennsylvania State University. He was named "State Engineer of the Year" by the Pennsylvania Society of Professional Engineers in 1994, "Pittsburgh Engineer of the Year" by the American Society of Civil Engineers in 1992, and "Engineer of the Year'' by the Beaver County Chapter of PSPE in 1991.
PAUL L. "Les" HORNEMAN is a facilities operations management specialist with the Health Care Financing Administration (HCFA). He has served as project director for HCFA's new 980,000 square foot headquarters complex in Woodlawn, Maryland, housing 3,000 employees on a 57.4 acre site. Mr. Horneman previously was Director of HCFA's Office of Administrative Services, where he was responsible for all aspects of facilities management, health and safety, security, printing, graphics, voice telecommunications, video conferencing, and vehicle fleet maintenance. In his 22 year federal career, he has held numerous management positions at HCFA and the U.S. Department of Agriculture. He has a B.S. in operations research from the University of Maryland and is pursuing an M.S. in information and telecommunications systems at Johns Hopkins University.
ROBERT JORTBERG is Associate Director of the Construction Industry Institute and a consultant to the engineering and construction industry. At CII, a research organization committed to improving the quality and cost-effectiveness of the U.S. engineering and construction industry, he is responsible for the support of member companies in implementing the results of CII research and serves as liaison to professional societies and business organizations. As a consultant, he works with owner and contractor organizations in strategic project planning, project management, construction, and risk management. From 1979 to 1986, Mr. Jortberg served as senior manager with Lummus Crest, an international process plant engineering and construction organization. Earlier, he served in a variety of positions involving facilities management, public works management, and design and construction of facilities, with the U.S. Navy Civil Engineer Corps. Rear Admiral Jortberg holds a B.S. from the U.S. Naval Academy, a bachelor's degree in civil engineering and an M.S. from Rensselaer Polytechnic Institute. He completed the Advanced Management Program at the Harvard Business School.
JONATHAN KURTIS is Senior Vice President-Construction for Boston Properties, a national real estate development firm with offices in Boston, New York, and Washington, D.C. Since its inception in 1970, it has developed and continues to own over 13 million square feet of space. Mr. Kurtis is responsible for all construction activities related to Boston Properties developments in the Washington metropolitan area. During his 12 years with Boston Properties, the company has developed over 7 million square feet of commercial and institutional space, in addition to hotel and multi-family housing projects. Notable projects in the Washington area include The Thurgood Marshall Judiciary Office Building, the headquarters for the National Aeronautics and Space Administration, the Comptroller of the Currency, the International Trade Commission, and the Park Hyatt Hotel. In the Baltimore area, Boston Properties recently completed the new headquarters for the Health Care Financing Administration. Prior to joining Boston Properties, Mr. Kurtis was a project manager for OMNI (now Clark) Construction. He is a graduate of the University of Florida and holds a Bachelor of Building Construction degree from the College of Architecture.
WILLIAM MAY is Assistant Deputy Director for Advanced Broadcasting Technologies at the International Broadcasting Bureau. Previously, as Assistant Deputy Director for Projects Management, Mr. May was responsible for the planning, design, and construction of overseas radio stations for the Voice of America. From 1978 to 1985, he served as project manager for Nuclear and Coal-Fired Power Plants at the Rural Electrification Administration. Mr. May holds a B.S. in mechanical engineering and a master's degree in engineering administration from Virginia Polytechnic Institute and State University.
STEPHEN V. MAGNUSSEN is Director of Operations for the Bureau of Reclamation, U.S. Department of the Interior, Washington, D.C. The bureau, the nation's largest wholesale water supplier and ninth largest electric power generator, operates and maintains water storage, water distribution, and electric power generation facilities in the 17 western states. Mr. Magnussen has 36 years of experience with the bureau, including service on the staff of the Assistant Secretary for Water and Science as bureau liaison. From 1991 to 1994, he served in the Liaison Division, as both Acting Chief and Lower Colorado Regional Office
liaison. Previously, he held several positions in regional planning. His years dedicated to Reclamation have earned him two of the highest honors given to exceptional career employees of the federal government, the Superior Service award in 1989, and the Meritorious Service award in 1993. Mr. Magnussen earned his B.S. in civil engineering at Fresno State College.
ELLEN J. McCOLE is senior project manager/contracting officer with the General Services Administration in the Philadelphia region, where she has wide-ranging management and contracting responsibilities for major construction projects. Recent projects include the newly constructed 900,000 square foot Health Care Financing Administration Headquarters in Woodlawn, Maryland; the renovation and retrofit of the 2.5 million square foot Social Security Administration Headquarters in Woodlawn, Maryland; and the new construction of the training facility/hotel for the Federal Executive Institute in Charlottesville, Virginia. Previously, Ms. McCole served as a realty market specialist with GSA and an independent marketing consultant. She holds a B.A. from Temple University.
ROBERT A. PECK is Commissioner of the Public Buildings Service in the U.S. General Services Administration. As Commissioner, Mr. Peck leads PBS, which is the federal government's real estate asset manager, and is responsible for building, leasing and operating federal workspace. PBS manages an owned and leased inventory of over 280 million square feet, accommodating over one million workers in more than 8,000 buildings. The PBS annual budget is approximately $5.5 billion, nearly 90 percent of which is contracted to the private sector. Prior to joining PBS in December 1995, Mr. Peck was Deputy Director of the Office of Legislative and Intergovernmental Affairs at the Federal Communications Commission. Before his work at the FCC, Mr. Peck was Group Vice President for External Affairs at the American Institute of Architects. He has also served on the staff of U.S. Senator Daniel Patrick Moynihan (D-NY), first as associate counsel to the U.S. Senate Committee on Environmental and Public Works, and then as Senator Moynihan's Administrative Assistant (chief of staff). Mr. Peck was Deputy Director of the Federal Council on the Arts and the Humanities at the White House during the Carter Administration and has held positions at the National Endowment for the Arts and the U.S. Office of Management and Budget.
Mr. Peck played a key role in such legislation as the Public Buildings Cooperative Use Act of 1976, which encourages historic preservation and commercial, mixed-use activities in the federal buildings program; the Public Works Improvement Act of 1984, which initiated a review of federal capital investment; legislation to restore Washington's Union Station; and the Intermodal Surface Transportation Efficiency Act of 1991. Mr. Peck received a B.A. in economics from the University of Pennsylvania and a law degree from Yale Law School. He has been a visiting lecturer in art history at Yale University and a Loeb Fellow in Advanced Environmental Studies at the Harvard University Graduate School of Design. He is a member of the District of Columbia Bar.
JON RYBURG is president of the Facility Performance Group, a strategic real estate and facilities management issues research, consulting, and education firm. He was formerly Senior Research and Consulting Associate with the Herman Miller Research Corporation and Facility Management Institute and was instrumental in the earliest organization of the International Facility Management Association. Mr. Ryburg holds an M.S. from the College of Architecture and Urban Planning, Illinois Institute of Technology. He is a regular presenter at IFMA chapters throughout the U.S. and at other forums including NEOCON, Intelligent Buildings Institute, AEC Systems, Tradelines, International Society of Facility Executives, and Office Planners and Users Group. Mr. Ryburg is the author of many articles that have appeared in trade, professional, and management publications, including the Conference Board Magazine Across the Board. He has also authored and contributed to several books and studies on facility management, including Technologies for Facilities Management in 1995, for the Building Owners and Management Institute; Electronic Enterprises: The Future of Organizations, for the Office of Technology Assessment, United States Congress, in 1994; current ANSI National Ergonomic Standard for Computer Users in the Workplace and Best FM Practices: New US. Facility Responses to Changing Business and Organizational Objectives.
LLOYD H. SIEGEL, FAIA, is Director of the Facilities Quality Office, U.S. Department of Veterans Affairs. In his present capacity, Mr. Siegel coordinates and maintains the standards, design guides, manuals, and specifications used by the VA personnel who design VA facility
projects or review the designs of consultants. In addition, Mr. Siegel is responsible for promoting Total Quality Management in design and construction, providing specialty technical project support to help solve facility design, maintenance, and operating problems, and selecting and evaluating architecture and engineering consultants. He also oversees Seismic programs, Historic Preservation, Barrier Free Design, the State Home Grant and Homeless Grant programs, and maintains a database for budgeting VA construction projects. Prior to joining the VA, Mr. Siegel was president of Siegel and Schroeder Developers—real estate developers in Chicago, Illinois. He also has owned and managed a consulting firm specializing in health planning, facility design, and management since 1976. He served as Deputy Executive Director of the Health and Hospitals Governing Commission of Cook County, Illinois, and as Deputy Administrator for Health Services for the City of New York, where he was responsible for planning, construction, equipment, and oversight of a capital budget of $2.2 billion. Mr. Siegel earned his B.A. in architecture from Princeton University and a master's degree in architecture from the Massachusetts Instituto of Technology. He was a Fulbright Fellow at Universita di Roma and was awarded a second Fulbright at the Institute Politecnico di Milano. He holds National Council of Architectural Registration Boards certification and has been licensed in several states.
STEPHEN H. SKINNER is Senior Vice President of McDevitt Street Bovis, a construction services firm providing program management, project management, general contracting, construction management, design/build, and construction consulting services. Mr. Skinner has oversight of the company's Washington, D.C., office. Prior to his current appointment, Mr. Skinner served as senior project manager on several of the firm's largest projects, including the Health Care Financing Administration headquarters building in Woodlawn, Maryland; the National Aeronautics and Space Administration headquarters in Washington, D.C.; and the Pentagon City mall complex in Arlington, Virginia. Mr. Skinner has also been instrumental in facilitating McDevitt Street Bovis' quality program. Having served as quality manager for the Washington office, he implemented the programs and processes that led the firm to win the 1994 United States Senate Productivity Award for the State of Maryland, a stepping stone to the prestigious Malcolm Baldrige Award. Mr. Skinner is a Qualtec trained facilitator, and received a B.S.
in building construction and an associate's degree in architectural engineering from Purdue University.
STANLEY W. SMITH is a retired corporate real estate executive now engaged in consulting, representing the construction industry to real estate executives in both public and private sectors. Earlier, he served as Assistant Postmaster General-Facilities, responsible for all asset management, leasing, and a major construction program for the U.S. Postal Service. Prior to this, he was President of AT&T Resource Management, AT&T's real estate subsidiary. In these two roles, Mr. Smith had the responsibility for approximately $10 billion of construction projects, including corporate headquarters, manufacturing plants, laboratories, office buildings, postal distribution centers, and post offices. Mr. Smith received a bachelor's degree in electrical engineering from the University of Nebraska and an M.S. in industrial management from the Massachusetts Institute of Technology.
ERIC TEICHOLZ is president of Graphic Systems Inc., a Cambridge, Massachusetts, firm specializing in facility management technology consulting and systems integration. Graphic Systems' clients have included the Environmental Protection Agency, National Aeronautics and Space Administration, and Office of the Architect of the Capitol. Mr. Teicholz is a contributing editor to several magazines and the author of nine books, including McGraw-Hill's award winning CAD/CAM Handbook, Computer-Aided Facility Management, and Facility and Real Estate Management in the Information Age: Lessons from the US. and Japan (John Wiley & Sons). Mr. Teicholz is an architect educated at Harvard University. He remained at Harvard's Graduate School of Design for a number of years as a Professor in Architecture and as Director of Harvard's largest R&D facility, the Laboratory for Computer Graphics and Spatial Analysis, which performed research and software development in the area of CAD and Geographic Information Systems. While at Harvard, Mr. Teicholz designed and helped develop the first commercial architectural CAD system.
GOODLUCK TEMBUNKIART is an associate vice president of RTKL Associates, an international architecture/engineering firm with a 500-person, multidisciplinary staff and offices throughout the world.
Projects for the federal government are an important part of the firm's design portfolio. Mr. Tembunkiart is a senior project architect/project manager, responsible for projects ranging from urban planning and historic federal government buildings to smaller special architectural projects. He served as the senior project architect for the Health Care Financing Administration Headquarters and the U.S. Capitol Visitor Center, a 450,000-square-foot underground facility that is currently awaiting funding. His projects have won awards from the Washington and Baltimore chapters of the American Institute of Architects, among others, and have been published in local, national, and International publications. He holds a bachelor of architecture degree from Cornell University and is a member of the American Institute of Architects. Mr. Tembunkiart is co-author and primary illustrator of Why Design?: Activities and Projects from the National Building Museum, which was published by Chicago Review Press.
RUDOLPH K. ''RUDY" UMSCHEID is Vice President for Facilities of the U.S. Postal Service. He is responsible for all properties owned or controlled by the Postal Service, one of the largest civilian construction programs. Postal Service real estate holdings are valued at $10 billion, including approximately, 6,000 owned and 28,000 leased facilities, totaling 258 million interior square feet. In Mr. Umscheid's previous position as Executive Vice President for JMB/Urban Development Company of Boston, he developed projects in the Boston area, including the $600 million Copley Place mixed-use project and the 116 Huntington Avenue project, a $70 million, 14-story office building in the Back Bay area. He also was associated with the development of City Place, a 1.2 million square foot office-retail project in Hartford, Connecticut. Earlier, for Bechtel International Corporation, headquartered in San Francisco, Mr. Umscheid managed the development of major commercial projects in Europe, the Middle East and the Far East. Mr. Umscheid received a bachelor's degree in civil engineering from Union College and a master's degree from Stanford University.
IDA M. USTAD, Deputy Associate Administrator for Acquisition Policy, is the General Services Administration's Senior Procurement Executive. As such, she is responsible for the issuance of regulations in the Federal Acquisition Regulation, as well as internal GSA acquisition
policy and regulations. Ms. Ustad recently participated in Vice President Gore's National Performance Review, as one of the team reviewing federal procurement. A career civil servant since 1971, Ms. Ustad has worked in various contracting positions within the General Services Administration.
KATHRYN WEST is Associate Dean of Operations for the Harvard Medical School. In this position, she manages 1.5 million square feet of campus real estate and 13 off-site commercial and residential properties. She oversees all facilities management, construction and renovation, environmental health and safety, energy management, and support services. Previously, as Director of Real Estate Development with the Massachusetts Bay Transportation Authority, Ms. West directed all real estate development activities of the authority, with responsibility for negotiating developer agreements, identifying new market initiatives to generate revenue, and implementing and managing more than 20 projects simultaneously with a staff of six professionals. She has also held increasingly responsible management positions with the Massachusetts Port Authority, Boston Redevelopment Authority, Massachusetts Department of Public Health, and Harvard School of Public Health. Ms. West holds a B.A. in government from Smith College and an M.B.A. from Boston University.
GEORGE WILLIAMS is Assistant Director for Special Projects in the Division of Engineering Services at the National Institutes of Health. In his career with the federal government, Mr. Williams has also served at NIH as Acting Deputy Director of the Division of Engineering Services; at the U.S. Coast Guard as Program Manager for the Support and Design Centers and as Civil/Value Engineer; and with the U.S. Department of Agriculture as Project Manager for Lab Facilities. Earlier, Mr. Williams was a senior structural engineer with the design firm RTKL and was President of Saxe Engineering. He also held engineering positions with Lamprecht Consultants and the Baltimore Gas and Electric Company. Mr. Williams holds a B.S. in civil engineering from the University of Virginia at Blacksburg.
