| ||||||||||||
| Copyright © 2009. National Academy of Sciences. All rights reserved. Terms of Use and Privacy Statement |
Below are the first 10 and last 10 pages of uncorrected machine-read text (when available) of this chapter, followed by the top 30 algorithmically extracted key phrases from the chapter as a whole.
Intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text on the opening pages of each chapter.
Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.
Do not use for reproduction, copying, pasting, or reading; exclusively for search engines.
OCR for page 2
pa ge ~
The literature concerning stress is extensive and complex, extending through
fields as varied as clinical applied psychology, anthropology, sociology,
psychosomatic medicine, industrial relations, and epidemiology. Not included in
this list are' of course, the extensive studies dealing with the biochemical and
physiological of the responses to stress. These responses have been involved in
mechanisms as basic as immunological function, metabolic function, and
fundamental psychological processes, such as memory and learning. Since one of
the primary problems in stress research is conceptual, and this problem takes
many forms, there is a great deal of confusion in the field. Because stress
researchers lack a common vocabulary, each writer must define his/her own terms,
and the reader must scrutinize each article carefully in order to understand the
writer's vocabulary The lack of a uniform and consistent vocabulary is a
substantial impediment to progress and adds materially to the confusion in the
field. Although the term rstressn is used throughout the literature, it is
apparent that this term has multiple meanings, depending upon the particular
field in which the concept is being investigated. Within the context of this
report, we shall attempt to use one set of operational definitions to define
stress, and at least to be consistent with our own definitions of the primary
psychological variables that induce many of the profound long-term effects
commonly attributed to stress. Stress can be approached from a purely behavioral
perspective, and it effects studies on primarily behavioral outcomes. However,
stress has also been viewed predominantly as a physiological and psychosomatic
process, and the outcomes arestudies on either pathophysiological processes or
basic biological processes. This report, however, will focus on an integration
of these two perspectives and present a psychobiological view of stress.
OCR for page 3
Page 3
It is important to note that, historically, the concept of stress has been
predominantly implicated with changes in the endocrine systems. Initially, the
changes were specifically related either to increased secretion of catecholamines
or to activation of the pituitary-adrenal system. The problems are best
illustrated by examining the concept of stress beginning with Selye's (1936)
early work in which he defined a general adaptation syndrome (GAS) in rodents.
This nonspecific response occurred after diverse noxious agents, such as exposure
to cold, surgical injury, spinal shock, and muscular exercise. The essential
argument was that the response did not depend upon the type of agent that
produced it; rather, like inflammation, it was deemed as nonspecific. GAS was
divided into three stages: an alarm reaction, a stage of resistance, and a stage
of exhaustion. The initial stage included activation of the pituitary-adrenal
system and eventually resulted in adrenal hypertrophy, thymicolymphatic
involution, and gastric ulceration if the noxious stimuli persisted. If the
response to the aversive situation was sustained, physiological resistance
ultimately developed, and it was hypothesized that stressed subjects would enter
a third stage--exhaustion--which occurred 1-3 months after the initial exposure.
Problems with this view have occurred at several levels. First, there was an
early emphasis on the physical and chemical aspects of the stressful stimuli, and
we now know that psychosocial stimuli are also potent elicitors of the stress
response. Second, Selye has received much criticism for the "nonspecificity"
view because, with modern hormone assays, it is now possible to detect
differential endocrine responses to certain stimuli. Further, the importance of
the final stage of exhaustion has been questioned. Diseases due to exhaustion of
this syndrome are rare, and, with the exception of a few animal models (e.g.,
OCR for page 4
Page 4
intruders in wild rat colonies), have not been demonstrated as a response to
psychosocial stimuli (Allen, 1972). Moreover, a number of physicians have
studied moribund patients and have found that adrenal exhaustion did not occur
even at death. Rather, there is usually increased adrenal output immediately
before and after death (Sandberg et al., 1956~.
The dramatic picture described by Selye is emphatically different from the
present day concept of stress in the lay literature, which includes the daily
troubles and anxieties of commuters and executives. The broader use of the term
has resulted in an urgency to reduce or eliminate stress in both personal and
professional arenas, even though Selye (1974) himself has minimized the
significance of this type of stress and stated that its absence occurs only after
death. This paradoxical situation reveals that we do not have a clear and
generally accepted definition. As a consequence, there is a serious
communication problem and increasing talk about a crisis in stress research (Wolf
et al., 1979). At the very least, there is a growing impatience with the present
state of vagueness in an area so vitally important for issues of health and
quality of life. We believe that much of the controversy over stress theory can
be eliminated through clarification of the Different limb,. that is, by focusing
on the nature of the stimuli that provoke physiological responses rather than on
the physiological responses themselves. This type of investigation requires an
unusual integration of physiology and psychology--disciplines which have
traditionally been separated--and puts the major emphasis on psychological
variables.
OCR for page 5
Page 5
One of the purposes of this report is to examine the importance of
psychological variables that have been determined to have profound
endocrinological consequences both in animals and humans. In fact, the major
conceptual framework pervading this report is that one of the primary aspects of
stressful stimuli eliciting an endocrine response is psychological in nature.
This perspective is derived from Mason's (1968, 1975a,b) review of
psychoendocrine research, particularly involving the pituitary-adrenal cortical
system. As mentioned above, much of the early stress research had emphasized the
nonspecificity of the organism's response to a wide variety of physical stressors
(Selye, 1950). However, even in the 1950s, it was becoming increasingly apparent
that psychological factors were importantly involved. For example, in one study,
Renold et al. (1951) examined the physiological response of participants in the
Harvard Boat Race. Utilizing a traditional measure of that period, the decline
in eosinophils following stress, they found that eosinophils in the crew members
were markedly lower 4 hours after the race. This decline could have been
attributed solely to the exercise and physical strain, but the investigators also
discovered that the coxswains and coaches had similar eosinophil drops, even
though their stress was purely psychological. In Mason's major review of the
stress literature in 1968, he pointed out that much of the prior work, including
the experiments on physical stimuli, shared one important characteristic, namely,
that a typical aspect of the stressful experience was exposure to novel, strange,
or unfamiliar environments. Therefore, the common threat that may have explained
the animals' response was the psychological dimension of the stimuli, rather than
the particular physical trauma to which they had been exposed. In subsequent
research, Mason (1975a,b) was able to show that when animals are exposed to the
OCR for page 6
Page 6
stimuli in such a way that they do not experience distress or novelty, then
typical stressors such as heat or fasting do not necessarily result in activation
of the pituitary-adrenal system. The concept that psychological variables can
activate, and inhibit, the endocrine system has subsequently received much
support in experimental studies on both animals and humans.
PITUITARY-ADRENAL SYSTEM
Although the response to stress can best be defined as a syndrome, which
includes many changes in neurochemical and metabolic processes, for the purposes
of this report we will focus on the response of the pituitary-a/renal system. It
is important to remember, however, that we are utilizing this as a model system.
There is abundant evidence indicating that the hormone function of ocher
endocrine systems--including insulin, growth hormone, and prolactin--can also be
influenced by psychological variables. In addition, it has been demonstrated
recently that the endorphins are also extremely responsive to stress. In fact,
it appears that almost all of the stimuli capable of eliciting an ACTH response
from the pituitary are also capable of releasing beta endorphins (Guillemin et
al., 1977). There are two reasons for focusing on the pituitary-adrenal system
in illness. First, there is an extensive data base showing the effects of
psychological variables on the pituitary-adrenal system. Second, and perhaps
more important, is the profound influence that adrenal hormones have on many
basic functions related to health.
There have been many attempts in recent years to resolve the issue of the
primary stimuli that elicit the endocrine response, in particular
pituitary-adrenal responses, which occur under conditions of stress. As Mason
OCR for page 7
Page 7
(1975a) pointed cut, when the psychologically threatening or arousing aspects of
the situation were altered, classical stresses such as fasting and heat no longer
activated the pituitary-adrenal system. In the case of heat, there was, in fact,
a reduction in the corticoids when the mode of presentation was gradual. The
importance of the rate of presentation of a particular stimulus was also
demonstrated in another experiment that used a potent physiological insult to
induce adrenocortical activity. Hemorrhage in the magnitude of 10 ml/kg at the
rate of 6.6 ml/kg/min actively stimulates the adrenal cortex of the dog. In
contrast, if the same ultimate volume of blood loss is achieved at a much slower
rate of hemorrhage (i.e., 0.3 ml/kg/min), the pituitary-adrenal system does not
activate (Gann, 1969). That rapid hemorrhaging induces adrenocortical activity,
while slow rates of hemorrhaging do not, once again indicates that the rate of
stimulus change is one important parameter for the induction of pituitary-adrenal
activity. The fact that dexamethasone blocks the pituitary-adrenal response at a
high rate of hemorrhaging clearly indicates that neuroendocrine systems are
involved and that the effect was not mediated peripherally. Regardless of the
specific explanation that accounts for these results, their general significance
cannot be underestimated.
Hare recent studies on psychoendocrine responses have indicated further that
it may be possible to use adrenal activity as a measure of specific emotional
responses, rather than simply as a reflection of undifferentiated arousal
(Hennessy and Levine, 1979; Mason, 1975a,b). In addition, studies on
psychological stress bring out one point quite clearly; the great individual
differences typically observed in response to a given stressor can best be
explained in terms of cognitive mechanisms. For example, a subject's perception
OCR for page 8
Page 8
of a stressor as z th.ea_, or the coping responses that are available to the
subject, may well determine the physiological response. It may be insufficient,
therefore, to merely describe the stimulus operations involved in producing a
stressor. A psychobiological approach to understanding endocrine function cannot
escape making reference to cognitive processes.
In his new description of arousal theory, Berlyne (1960, 1967) provides a
framework for the description of the processes by which stimulators of arousal
(and thus, activators of the pituitary-adrenal response) operate. Novelty,
uncertainty, and conflict are considered primary determinants of arousal. These
have been labeled by Berlyne as collative factors, because in order to evaluate
them, it is necessary to compare similarities and differences between stimulus
elements (novelty), or between stimulus-evoked expectations (uncertainty). The
basic cognitive process involved in stimulation of the pituitary-adrenal system,
then, is one of comparison. To a large extent, the cognitive processes of
comparison can be best understood by adding the concept of uncertainty, although
there are some differences between uncertainty and novelty.
Uncertainty seems to be a major factor underlying many psychological
responses. The processes involving neuroendocrine activation under conditions of
uncertainty are best explained by a model elaborated by Sokolov (1960) to account
for the general process of habituation. The pattern of habituation is familiar
to most people. A subject is presented with an unexpected stimulus and shows an
alerting reaction. Physiological components of this orienting reaction are well
known--general activation of the brain, decreased blood flow into the
extremities, changes in electrical resistance of the skin; and increases in both
adrenomedullary and cortical hormones. If the stimulus is frequently repeated,
OCR for page 9
Page 9
all of these reactions gradually dim~nisn and eventually disappear, and the
subject is said to be habituated. It does appear, however, that physiological
responses may habituate more slowly than the observed behavioral reactions.
Sokolov's model, in essence, is based on a matching system in which new stimuli
or situations are compared with a representation in the central nervous system of
prior events. This matching process results in the development of expectancies
whereby the organism is either habituated or gives an alerting arousal reaction
(Pribram and Melges, 1969). Thus, the habituated organism has an internal
representation of prior events with which to deal with the
environment--expectancies--and if the environment does not contain any new
contingencies, the habituated organism no longer responds with the physiological
responses related to the alerting reaction. Activation of the pituitary-adrenal
system by any change in expectancy can also be accounted for by invoking the
powerful explanatory capacity of the Sokolov model.
NOVELTY AND UNCERTAINTY
Exposure of an animal to novelty is one of the most potent experimental
conditions leading to an increase in pituitary-adrenal activity. Novelty can be
classified as a collative variable, since the recognition of any stimulus
situation as being novel requires a comparison between present stimulus events
and those experienced in the past. Increases in pituitary-adrenal activity in
response to novelty have been demonstrated in humans as well as animals. For
example, increased adrenocortical activity, as evidenced by elevated levels of
circulating cortisol, are observed in individuals during their first exposure to
procedures involved in drawing blood at a blood bank. However, if they have had
OCR for page 10
Page 10
prior blood bank experience, there are no such increases (Mendoza and Barchas,
1982). Further, in an experiment to be discussed in detail later, young adults
experiencing their first jump off a tower during parachute training also show a
dramatic elevation of adrenocortical activity, which is not observed on
subsequent jumps from the tower (Levine, 1978). Studies on animals also indicate
another important characteristic of the cognitive process which results in
pituitary-adrenal activation, that is, the ability of the animal to discriminate
similar vs. unfamiliar stimulus elements.
In a series of experiments on rats and mice it was demonstrated that if
novelty was varied along a continuum with increasing changes in the stimulus
elements, there was a graded adrenocortical response according to the degree.to
which the environment represented a discrepancy from the normal cage living
environment of the organism (Hennessy and Levine, 1977 ; Hennessy et al., 1979~ .
Thus, minor changes, such as placing the animal in a different cage, but one
identical with its home cage, resulted in an elevation of plasma corticosterone,
but one that was significantly less than when the animal was placed in a totally
novel cage containing none of the elements of its familiar living conditions.
This capacity to make fine discriminations resulting in graded elevations of
pituitary-adrenal activity are clearly demonstrative of the remarkable capacity
of the central nervous system to regulate the output of pituitary-adrenal
response. Novelty, according to the theory presented by Sokolov, should indeed
be one of the most potent variables that elicits increases in pituitary-adrenal
activity. Insofar as an organism has no expectations about an unfamiliar
environment, that environment should represent a degree of uncertainty that
should lead to increases in neuroendocrine activity.
OCR for page 11
Page 11
Although novelty can be subsumed under the general concept of uncertainty,
not all conditions which create uncertainty are novel. Uncertainty can also be
evoked by insufficient information concerning the nature of upcoming events.
Uncertainty can be seen to vary along the continuum from highly certain,
predictable events to highly uncertain, unpredictable events. The presentation
of a novel stimulus is likely to lead to an increase in uncertainty because, by
definition, there is little information the organism can use to predict
forthcoming events. However, uncertainty can also be defined in terms of
contingencies between environmental events. Experimentally, the dimension of
uncertainty can be controlled by limiting the amount of information available to
the organism to predict the occurrence of a specific event. Thus, one would
hypothesize that if an organism is given information about the occurrence of
either an appetitive or an aversive stimulus, such predictability should lead to
a reduction in the pituitary-adrenal response. Further, situations in which
there is an absence of predictability should lead to a dramatic increase.
There are many experiments that illustrate the value of predictability in
modifying the pituitary-adrenal response to a variety of stimuli (Weinberg and
Levine, 1980). One illustration of the effects of reducing uncertainty by"
providing predictability can be seen in a study by Dess et al. (1983). Dogs were
subjected to a series of electric shock which were either controllable or
predictable. The predictable condition involved presenting the animal with a
tone prior to the onset of shock. In the unpredictable condition, no such tone
was presented. The adrenocortical response observed on subsequent testing of
these animals clearly indicated the importance of reducing uncertainty by
predictability. Animals that did not have the signal preceding the shock showed
OCR for page 12
.
Page ;2
an adrenocortical response which was two to three times that observed in animals
with previous predictable shock experiences. It should be noted that the
procedures used in this experiment are typical of those utilized in experiments
examining learned helplessness (Selig~an, 1975). Learned helplessness refers to
the protracted effects resulting from prolonged exposure to unpredictable and
uncontrollable stimuli of an aversive nature. It has been observed that
organisms exposed to this type of an experimental regimen show long-term deficits
in terms of their inability to perform appropriately under subsequent testing
conditions. Further, these animals show ~ much greater increase in
adrenocortical response when exposed to novelty (Levine et al., 1973) than do
control animals. Thus, an organism exposed to an uncontrollable and
unpredictable set of aversive stimuli not only shows a dramatic increase in
adrenocortical activity while exposed to these conditions, but there is also a
long-term effect in other unrelated test conditions. The concept of control is
particularly important in understanding these long-term effects, and it will be
dealt with later when the issue of coping is discussed.
There is yet another series of experiments related to the issue of
uncertainty. These do not utilize aversive stimuli typical of stress research,
but are more directly related to a psychological response commonly described as
frustration. Frustration can be evoked when the organism fails to achieve a
desired goal following a history of successful fulfillment of these goals.
Experimentally, the operations utilized to produce frustration involve either
preventing an animal from making the appropriate response to achieve a desired
object, or not reinforcing the animal for a response that has had a prior history
of reinforcement. In a broader sense, frustration involves the failure of an
OCR for page 36
Page 36
not prove to be tenable, Glass and Singer did conclude on the basis o. their work
that exposure to unpredictable uncontrollable stress produces post-st.muiation
deficits in performance on a number of tasks, and that the ability to predict and
control stressors ameliorates these deficits.
It is not the purpose of this report to comprehensively review all of the
studies that have shown deficits in some aspect of performance as a consequence
of prior exposure to uncontrollable and unpredictable stress. However, some
examples of the type of research conducted in this area and a review of the
findings would suffice. Using noise as a stressful stimulus, Glass and Singer
(1972) reported a number of studies that examined post-stimulation effects after
exposure to unpredictable uncontrollable noise (pp. 47, 50, 52, 55, 80). These
studies typically involve approximately 25 minutes exposure to 108-110 dB random
in~cermit~cent bursts of broad band conglomerate noise made up of a nuder of
typical urban sounds. During noise exposure, the subjects worked on simple
cognitive tasks. Autonomic response was monitored during stressor exposure.
Immediately after noise exposure, one or more of three measures were administered
to the subject: tolerance for frustration tasks (Feather, 1961), a proof-reading
task (Glass and Singer, 1972), and the Stroop (1935) Color-Word task. The
Feather test requires a subject to work on two soluble and two insoluble line
puzzles for 15 minutes. The subject can only work on one puzzle at a time and
cannot return to a puzzle after moving on to the next. The puzzles are presented
so that the first and third are insoluble and the second and fourth are soluble.
The criterion measure for amount of tolerance of frustration is the number of
trials, puzzle cards, or amount of time spent on insoluble puzzles. The
proof-reading task involves correcting misspellings, grammatical mistakes,
OCR for page 37
Page ~7
incorrect punctuations, transpositions, and typographical errors. Each subject
is usually given 8-15 minutes, and the quality of performance is measured as the
percentage of errors not found out of the total number of errors that could have
been detected at the point the subject was told to stop. In the Stroop task, the
stimuli are names of four colors--green, red, orange, and blue--each of which is
printed in one of the other three colors. For example, the word preen may be
printed in red, orange, or blue. The four color words are randomly presented
over a series of trials, and the subject is asked to name the color and the word
which is printed. The control version of the task, in which the subject is
required to name the colors of a set of asterisks or zeros, is also administered
to each subject. Stroop interference scores on accuracy and speed are obtained
by subtracting the subject's score on the control stimuli from the subjects's
Stroop scores. Post-stimulation deficits in performance occurred in all of the
studies in all three of the tasks. The data presented by Glass and Singer appear
to be highly reliable and have been replicated by several other authors (Gardner,
1978; Rotton et al., 1978; Wohlwill et al., 1976). Although the Glass and Singer
research suggests that post-stimulation effects occur only following
unpredictable noise, at least two studies reported similar deficits following
exposure to high intensity steady-state continuous noise. Such steady-state
continuous noise presumably does not have unpredictable components (Broadbent,
1979; Hartley, 1973). Thus, the data on post-stimulation effects of noise
producing deficits on performance appear to be consistent for variable continuous
and steady-state continuous noise, as well as for unpredictable noise.
.
OCR for page 38
Page ;8
Although noise has received a considerable amount of attention in the
experimental literature (due to the ability to control this particular variable
more closely than others), there is evidence that other stressful conditions do
produce post-exposure effects. Studies have indicated that subjects who have
experienced high taskload perform more poorly following task completion than
those who have been exposed to low taskload. Cohen and Spacapan (1978) found in
a forced reaction time experiment that those required to respond to 100
lights/minute had less tolerance for frustration following task completion than
those responding to 50 lights/minute. Hartley (1973) reports that those required
to perform a serial reaction time task for the first 20 minutes of an experiment
perform more poorly on the same task in the last 20 minutes than those who simply
read during the initial phase of the study. Rotton et al. (1978) found that the
subjects who expected to be required to recall a speech, even though never
actually required to do so, showed lower tolerance for frustration following task
completion than those subjects not expecting a recall test.
Crowding also appears to effect subsequent performance and to produce
post-exposure deficits. Studies on the effects of crowding on human behavior
have found it necessary to distinguish two kinds of crowding conditions: spatial
density and social density. Spatial density is manipulated by varying available
space but keeping the number of people constant; social density is manipulated by
varying the number of people occupying a fixed quantity of space. As an example
of the aftereffects of spatial density, She rood (1974) had groups of female
high-school students perform a number of tasks in either ~ large or a small
room. After 1 hour of exposure the subjects were moved into a larger area. Each
student was then tested at her own desk on tolerance for frustration at a
OCR for page 39
Page 39
proof-reading task. Those subjects who had been working in a high-density small
room showed less tolerance for frustration than did their low-density large room
counterparts. However, there were no differences on the proof-reading task.
Some of the post-crowding deficits varying spatial density have been reported by
Evans (1979) and Aiello et al., (1977). The existing studies in which spatial
density was varied indicate that exposure to high-density conditions produced
post-exposure deficits on the limited number of tasks investigated. However, the
few studies which have varied social density provide evidence indicating that,
although social density may produce post-stimulation deficits on performance,
these effects interact with a number of other variables. Saegert et al. (1975)
required male and female subjects to do a number of tasks in a railway station
during crowded and uncrowded times of the day. Whereas females who had been
exposed to high levels of density performed more poorly on the S troop test than
did their low-density counterparts, males performed better after high than after
low density.
Glass and Singer also have reported that there are post-exposure deficits in
performance following a variety of other stressful conditions, which include
electric shock, a frustrating experience with a bureaucracy, and an experience of
arbitrary or sex discrimination. The previously cited studies provide evidence
for both the reliability and generality of the post-exposure effects of stress on
performance. These effects have appeared in the vast majority of studies and
these studies have used a wide range of stressors. The data suggest that the
effect is most likely to occur when the stressor is clearly unpredictable and
when a sensitive aftereffects measure is used. Moreover, the factors that might
mediate the stressfulness of the situation, i.e., subject gender, perception of
OCR for page 40
Page 40
control, individual need for personal space, all appear to be important
determinants of whether a particular manipulation will produce a significant
deficit in subsequent performance.
Within the context of coping theory, control, predictability, and feedback
are considered to be important psychological dimensions which lead to a reduction
in the psychological and biological responses to stress. The data in the stress
and performance field are almost unanimous in supporting the role of both
perceived and implemented control in ameliorating the post-exposure effects of
the stressful experience. In some cases, groups with control performed as if
they were not exposed to a stressor (Gardner, 1978; Glass et al., 1973); whereas
in others, Sherrod et al. (1977) control provided some improvement in the
post-stress task performance but did not completely ameliorate the effect. What
does appear to be particularly cogent is the control, or perceived control, over
the termination of the stress. There is a single study that indicates that
initiation control, that is, the ability to control the onset of the stress,
similarly produces an amelioration of the post-stress performance deficits.
Providing someone with more than one kind of control does appear to be more
effective than only having control over termination of the stressors.
The role of predictability in reducing the aftereffects of stress has not
received much attention, although the existing evidence does indicate (Glass and
Singer, 1972) that the post-exposure deficits in performance are more likely to
occur following exposure to an unpredictable, rather than to a predictable
stress. In view of the abundance of data produced experimentally indicating
post-exposure effects on subsequent performance, it is not surprising that
investigators have also studied the effects of these stressful experiences in
OCR for page 41
Page 41
more naturalistic settings. Several investigators have studied the effects of
long exposure to community noise on the performance of elementary school
students. In one exemplar study, Cohen et al. (1973) tested children living in
an apartment building built on bridges spanning a busy expressway. When tested
in a quiet setting, children who lived in noisier apartments showed greater
impairment of auditory discrimination and reading ability than those who lived in
quieter apartments. The length of time in residence increased the magnitude of
the correlation between noise and auditory discrimination. A subsequent study of
children attending school in the air corridor of a busy metropolitan airport
(Cohen et al., 1980) indicated that children living and attending school in the
air corridor were poorer on both a simple and a difficult problem-solving task
and were more likely to give up the task than their quiet-neighborhood controls.
There are several studies which have also investigated the naturalistic
effects of crowding. Rodin (1976) reported that 6- to 9-year-old children from
high-density apartments of a low-income housing project were less likely than
children from less dense homes in the same project to control (choose) their own
outcomes on a reward task. In a subsequent study, 8th grade children from
high-density apartments were more adversely affected by a learned helplessness
pretreatment (insoluble puzzles) than were their low-density counterparts. These
effects persisted even after statistical control for social class and race were
used. Although these naturalistic studies on crowding do not specifically
address the issue of stress on performance, they do indicate chronic effects of
crowding on certain aspects of human behavior.
OCR for page 42
Page 42
1!} summary, the following conclusions can be generated from the material
whoosh we have just reviewed on the post-exposure effects of stress on
performance. (1) The post-exposure effects of unpredictable uncontrollable
stress on performance have been replicated in many different laboratories and
with a variety of subject populations. They occur as a result of a wide range of
stressors, such as noise, electric shock, social density, etc. Interventions
that increase control and predictability are effective in reducing these
effects. However, it is important to note that the laboratory research has used
a limited number of tasks with which to measure the post-exposure effects on
performance. (2) Post-exposure effects of environmental stresses occur following
prolonged exposure in naturalistic settings. These studies have suggested that
the effects are mediated by helplessness. However, the studies in naturalistic
settings--particularly those related to crowding--are not specifically directed
toward performance deficits. (3) There is evidence that various forms of control
have ameliorative effects similar to those of perceived control over the
termination of the stressor. These include termination control, in which one
actually performs a coping response, as well as initiation, choice, and
information control. There is some evidence to suggest that combining more than
one form of control will further improve post-exposure performance. This
improvement, of course, cannot exceed the performance level reached by the
no-stress conditions.
Thus far, most of the data we have presented in this report on the
relationship between stress and performance indicates that stress has a negative
effect and results in performance decrements. However, it would be erroneous to
conclude that there is always a negative relationship between stress and
OCR for page 43
Page 43
performance. Hennessy and Levine (1979) presented a comparison between the
concepts of stress and arousal and concluded that the concept of stress might be
subsumed under the umbrella of arousal theory. Both stress and arousal can be
considered as representing a "state phenomenon" referring to the tonic nature of
the effects. A distinction has been drawn between stimulus response (SR) or
motor systems with direct pathways through the brain, and estates or arousal
systems with diffuse central nervous system connections (Groves and Thompson,
1970; Thompson and Spencer, 1966). This proposition was derived from the results
of studies of response plasticity within SR systems; when a motor response is
evoked, SR and arousal systems are activated. The two types of systems appear to
be independent, yet interaction is possible.
One of the most pervasive findings in the literature with relationship to
arousal and performance is that these relationships are curvilinear--that the
relationship between arousal and performance is characterized by a U-6haped
function, rather than being monotonic. One of the earliest studies to show an
inverted U-shaped curve between stress and performance was that of Yerkes and
Dodson (1908) who found that when animals are exposed to electric shock of medium
intensity, they made fewer errors in learning than they did when exposed to
weaker or stronger shocks. Finan (1940) also found that equated groups of rats
deprived of food for 1, 12, 24 and 48 hours showed differences in conditioning
strength in a Skinner apparatus when conditioning strength was measured in terms
of extinction. The optimal deprivation interval was 12 hours. Conditioning
strength was less for intervals shorter and longer than the optimal. Levine
(1966) also reported a study in which, as electric shock increased in an
avoidance learning paradigm, the ability of the animals to learn declined beyond
OCR for page 44
Page 44
optimal levels of the unconditioned stimulus electric shock. Within the human
literature, Freeman (1940) studied reaction time in palmer conductance, an index
of autonomic activity. Over a period of many days, 100 measures of palmer
conductance and reaction time were taken. When the pairs of values were plotted,
an orderly function appeared. Low palmer conductance (thus, less autonomic
activity) was associated with slow reaction times, and high conductance was
associated with fast reaction times. However, beyond the optimal range of palmer
conductance, reaction time once again became slower. Thus, we have the classic
demonstration of the relationship between arousal and performance, in this
instance reaction time, resulting in the U- or inverted U-shape function.
Reviewing all of the literature on U- or inverted U-shaped functions would
represent another volume. The inverted U-function has been one of the most
robust in the psychological literature. Classical activation theorists, such as
Duffy, Lindsley, and Hebb have all stressed the importance of this curvilinear
function. It is of interest that Pavlov in his writings contained reference to
this phenomenon: for every one of our animals [dogs] there is a maximum
stimulus, a limit of harmless functional strain' beyond which begins the
intervention of inhibition [the rule of the limit of intensity of excitation]. A
stimulus, the intensity of which is beyond that maximum, instantly elicits
inhibition, thus distorting the usual rule of the relationship between the
magnitude of the effect and the intensity of excitation; a strong stimulus may
produce an equal and even smaller effect, than a weak one.... (Pavlov, 1930, p.
213, quoted by Malmo, 1958). Given the robust relationship between arousal
(stress) and performance, it would certainly be erroneous to assume that stress
invariably leads to a decrement in performance. There is clearly some optimal
OCR for page 45
Page 45
level of arousal which is required for organisms to perform. What is also
apparent, however, is that beyond this optimal level of arousal, performance
decrements are indeed the rule. However, perhaps the most difficult issue
concerning the relationship between stress and performance emerges from the
U-shaped relationship between arousal and performance.
Individual differences in response to stress, both physiological and
behavioral, emerge throughout all of the studies on stress and performance. It
would appear, therefore, that what would be an optimal arousal level for one
individual may indeed be detrimental to another. The number of variables which
contribute to the marked individual differences in optimal arousal levels are
perhaps the most difficult to specify. As mentioned previously, there are gender
differences. In addition, prior experiences with either controllable or
uncontrollable stressful events certainly appear to affect the relationship
between stress and performance. There is a large literature which indicates that
experiences occurring early in development can also markedly affect the
relationship between stress and performance. Further, there is recent evidence
that indicates that there may be strong genetic factors determining the response
characteristics of individual organisms to stressful stimuli. Perhaps the only
generalization that one can make is that individual differences pervade every
step in the process of stress arousal/reduction. Lazarus (1974) has repeatedly
stated that at the level of a specific individual, the problem is to determine
what kind of stress evokes what kind of stress response in what kind of person.
What does emerge from the theoretical considerations presented here and from the
experimental data on the biological and behavioral consequences of stress, is
that control is a major mechanism by which organisms can effectively deal with
OCR for page 46
Page 46
stressful conditions; and that the absence of control or loss of control can
indeed have profound and permanent effects on individual performance on a wide
variety of tasks.
Representative terms from entire chapter:
electric shock