Growing Vulnerability of the Public Switched Networks Implications for National Security Emergency Preparedness (1989) / Chapter Skim
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7 Customer Demand
7 Customer Demand
Pages 80-88
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After examining the environment, this chapter discusses user needs in general, presenting specific user profiles and assessing national security emergency preparedness (NSEP) implications.
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To provide these services, future networks will store pertinent information associated with a wide variety of calls for example, call priority in remote, centralized databases. Thus, a call's unique line circuit and address information will no longer be stored in the central-office switch.
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And, because small businesses depend on communications with larger companies for many of their vital services (credit checking, banking, reservations, and soforth) , a widespread network failure would quickly move from causing mere disruption to inflicting serious economic harm.
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These LANs, in turn, will be connected through WANs. The public switched networks will be of enormous importance to businesses of all sizes, since not only will they represent the universal interconnecting vehicle but also the many private networks will share facilities and capacity with public networks.
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The fundamental forms of communications required by the national security community are not expected to change in ways that would drive significant public switched network changes. The national security community will continue to use a combination of private networks and services from the public switched networks.
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Satisfaction of the demand for these specialized services by the public switched networks would require communications security features not currently planned. It seems more likely that the voice needs of the national security component of government will be met by government provided (leased or owned)
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The multivendor supplier telecommunications environment will require national security managers to exert greater efforts to assure that the services being acquired from the public networks meet these criteria. It is no longer possible to rely on the single service provider as was the case in the past.
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NATIONAL SECURITY EMERGENCY PREPAREDNESS IMPLICATIONS Customer demand is driving network services toward customized services, customer-directed network software (which requires open access) , and information-intensive applications of the public networks.
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The desire to open access to the public networks must be counterbalanced by a recognition that the integrity of the public networks must be protected. The National Security Telecommunications Advisory Committee (NSTAC)
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