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1. Introduction and Summary
Pages 1-4

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From page 1...
... The first report also emphasized the importance of several topics that are themes of this second report-planning for transition, provision for privacy, security, and confidentiality and the vital consideration of human factors. During its second review, the panel focused on the planning being done by the Social Security Administration 0 to develop its strategy for the acquisition of a new system, to move without interruption from the present process to the future one, · to provide for improved protection of privacy and improved security in the future process, and to take human factors considerations more fully into account in the future process.
From page 2...
... The second is the Office of Management and Budget (OMB) Circular A-109, Major-Systems Acquisition, dated April 5, 1976, which directs federal agencies to follow a broadly specified acquisition procedure that emphasizes the competitive exploration of alternative system design concepts to satisfy approved mission needs.
From page 3...
... These steps will be necessary to comply with the Privacy Act of 1974 and with Circular A-71 of the Office of Management and Budget on Security of Federal Automated Information Systems. For its human factors effort, SSA has established a Test and Evaluation Facility to provide a laboratory in which to study the dynamics of such situations as client interviews, as well as interactions between claims representatives and a data base.
From page 4...
... 4 the future, even those that are not now forseeable. Finally, there is the challenge to create a future process that exploits the computercommunications technology in ways that call forth the best efforts of the people who will actually use it, to the benefit of the entire nation.


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