Assuring the Safety of the Pentagon Mail Letter Report (2003) / Chapter Skim
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Pages 4-5
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The cost of the screening process, including facilities, equipment, labor, and organization · The costs to operational efficiency arising from delay in incoming mail Reduced security and privacy of information contained in mail The costs and disruptions entailed in responding to false alarms Lowering of morale owing to constant physical reminders of the ongoing biological-agent threat The cost entailed by an actual biological-agent attack that, despite the screening program, is not detected before it can cause harm and disruption 4
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From page 5... ...
: Increased security of Pentagon operations and their freeclom from disruption by a biological-agent attack via the mad! Increased protection of the health and safety of Pentagon personnel · Increased deterrence of biological-agent attacks on the Pentagon through lowering the likelihood that an attempt would succeed and enhancing a public image of invulnerability Increased personal vigilance on the part of employees, prompted by the visibility of institutional vigilance Increased morale of Pentagon personnel by providing a "comfort factor" that the mail is safe and that the organization is acting to protect employee welfare Any changes in the mail screening procedure will alter the various costs and expected benefits.
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