Toward a New Advanced Hydrologic Prediction Service (AHPS) (2006) / Chapter Skim
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4 AHPS Users
4 AHPS Users
Pages 51-64
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From page 51... ...
Currently, most AHPS users are internal to the NWS or involved in professional activities related to the monitoring of hydrometeorological data, but the number of public and external users is expected to grow. Some River Forecast Centers (RFCs)
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work to reduce uncertainty in forecasts and minimize the frequency and implications of false predictions. Different AHPS users have different thresholds for hydrologic forecast certainty.
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. REACHING AHPS USERS The optimal communication of AHPS information involves phasing the AHPS users into AHPS operations, educating and training users to fully exploit the range of available AHPS products on a regional basis, and making uniform the user interfaces of AHPS information.
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From page 54... ...
The AHPS User Interface The user interface to access AHPS information is central to fulfilling AHPS user-related goals of creating new formats for products and widely distributing AHPS products and services. The AHPS website, http://www.weather.gov/ahps/, is the primary portal for all of its hydrometeorological information.
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From page 55... ...
While the NWS is making progress towards its goal of creating new formats for AHPS products, graphical formats need greater consistency across all AHPS web pages. AHPS has used the internet to a great extent to increase the distribution of products using advanced information technologies (such as the internet and web-based GIS formats)
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FIGURE 4-3 Color scheme for flooding-stage legends from "rivers" page (Missouri Basin RFC)
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wfo=mob&gage= lekm6&view=1,1,1,1,1,1. FIGURE 4-5 Hydrograph without flooding threshold and discharge (Arkansas Red-Basin RFC)
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The NWS should consult a communications specialist to assist with developing consistent and clear modes of presentation. FEEDBACK FROM AHPS USERS User feedback is important in the continual development, implementation, and execution of AHPS products.
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External User Feedback External AHPS users include the media, emergency managers, and the public, among others (Table 4-1)
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Information from the AHPS survey can be used to ascertain which AHPS aspects work as anticipated, which ones work, but not as anticipated, and those that do not work at all. Integrating User Feedback The NWS website survey provides an excellent opportunity to document how AHPS products, services, and delivery are being received and used by AHPS users.
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From page 61... ...
Such an approach should be developed to use feedback to its greatest potential to improve AHPS products and services and make progress towards fulfilling AHPS goals. To improve the integration of AHPS user feedback, the AHPS program needs to expand venues beyond the internet for users to provide feedback on AHPS products and services, documentation of the user feedback to date, and development of a structure to include user feedback into AHPS product development and implementation.
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Measuring Success Measures of success can be used to monitor progress, integrate user feedback, and document program successes. Certain questions can help frame success measures for AHPS: 1.
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From page 63... ...
The recommendations from this chapter are presented in Box 4-2. BOX 4-2 Recommendations · RFCs and WFOs play important roles in disseminating AHPS information; WFOs are the most proximate users of hydrologic forecasts; and RFCs and WFOs are the primary AHPS users.
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From page 64... ...
· Before AHPS is fully developed and implemented in 2013, it is necessary to develop a strategy for systematically collecting and processing feedback from AHPS users. · Feedback from the RFCs and WFOs should be more thoroughly integrated into the development of AHPS products and priorities.
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