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1 Introduction
Pages 1-4

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From page 1...
... Providers are beginning to use tools to improve care delivery in these areas, such as providing patients with appropriate medication instructions in their primary language and offering translation services -- tools that could lead to vast improvements in the care patients receive. Quality improvement, with a focus on reducing health care disparities and enhancing health literacy, is vital to assuring better health for the nation now and for future populations.
From page 2...
... highlighted the importance of health literacy to health outcomes and the provision of high-quality health care and illustrated the need for communication in the health care context that is clear and effective. Together, these reports illustrate that reducing health disparities and improving health literacy are important components of increased quality in health and health care for the American public.
From page 3...
... THE WORKSHOP AGENDA The workshop began with the presentation of a vision for integrating disparities reduction, health literacy, and quality improvement to achieve better outcomes, followed by a panel of speakers who addressed building a foundation for integration of these three areas. A second panel addressed using quality improvement as a tool to improve health literacy and reduce disparities at the practitioner level.
From page 4...
... Appendix A is the workshop agenda and Appendix B lists workshop participants.


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