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Toward Health Equity and Patient-Centeredness Integrating Health Literacy, Disparities Reduction, and Quality Improvement: Workshop Summary (2009) / Chapter Skim
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7 Concluding Remarks
Pages 71-74

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From page 71...
... Nicole Lurie, M.D., M.S.P.H. The chairs of the Forum on the Science of Health Care Quality Improvement and Implementation, the Roundtable on Health Disparities, and the Roundtable on Health Literacy ended the workshop by providing comments on the presentations made during the day.
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From page 72...
... A growing body of literature describes effective ways to communicate. For example, motivational interviewing, which uses open-ended questions and reflective interchanges of words, is being adopted in various health care settings.
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From page 73...
... Immigrant populations encounter the health care system as families, because children often accompany family members to help translate and navigate the system. The system must change to accommodate the looming demographic transitions facing the country and avoid the perfect storm, described in Chapter 2.
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From page 74...
... Conclusion Each chair suggested that continued collaboration among those in health literacy, disparities reduction, and quality improvement could lead to new and exciting opportunities to positively affect health care and improve health outcomes. Specific steps for progress include • using data to drive action; • teaching health literacy over the life course; • focusing interventions on target populations; • finding a balance between standardization and customization of health care; and • enhancing organizational capability to address disparities, literacy, and quality.
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Key Terms

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  • disparities reduction
  • appropriate interventions
  • require special
  • own care

  • improve health
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  • chair suggested
  • various health

  • care quality
  • standing information
  • motivational interviewing
  • potentially involving
  • home visitations

  • care industry
  • fragmented health
  • transitions facing
  • professions training
  • clinician communication

  • quent collaboration
  • incredibly difficult
  • bridge connecting
  • health agencies
  • basic education

  • positively affect
  • developing appropriate
  • vide assessment
  • local public
  • delivery models


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