Frontiers of Engineering Reports on Leading-Edge Engineering from the 2008 Symposium (2009) / Chapter Skim
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Cognitive Engineering: It's Not What You Think--Stephanie Guerlain
Cognitive Engineering: It's Not What You Think--Stephanie Guerlain
Pages 87-92
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From page 87... ...
Since almost every human activity involves human intellectual work, it follows that cognitive engineering can be applied to just about any human activity. I've even published a paper in a peer-reviewed scientific magazine describing the cognitive engineering aspects of riding a horse in a cross-country jumping competition (Guerlain, 2001)
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From page 88... ...
A first response as to the cause of such accidents is often "human error." However, by studying the causes of accidents, or even by studying the dayto-day activities of people using systems designed for them, it turns out that many systems are poorly designed to begin with. The computers, automation, and other engineered processes (such as procedures, handoffs during shift changes, logbooks, regulatory requirements, and other aspects of passing information among people and computers)
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From page 89... ...
Cognitive ergonomists focus on creating an environment that maintains overall process safety, for example, by minimizing the chances for human error. Both analyses are important, because improvements in either can significantly reduce downtime by reducing worker injuries, accelerate overall performance time by eliminating extraneous steps, and increase worker satisfaction.
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From page 90... ...
However, electronic medical record systems are being implemented piecemeal and are usually only integrated within a single health care institution. One mantra of cognitive engineering is to design for data extraction, not just data availability (Hollnagel et al., 1986)
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From page 91... ...
Human-Centered Design Process T ask Analysis Product Concept Preliminary Functional Requirements Prototype Design(s) User Review/Testing Finalization of Req'ts/Design Implementation Performance Support Aids Field Tests Final Product FIGURE 1 The human-centered design process.
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From page 92... ...
2001. Judging pace cross-country: how cognitive task analysis yields insight into an ap parently simple, yet complex horse-rider activity.
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