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4 The Role of Health Literacy in Health Information Technology
Pages 23-32

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From page 23...
... has a role to play in reducing health disparities. There are challenges posed by health disparities and barriers around health literacy, but there are potential solutions.
From page 24...
... It is clear that health literacy is relevant to the first priority, which specifically aims at reducing health disparities. But health literacy is also relevant to thinking about how health information is used to reach the goals of engaging patients and families, improving care coordination, and improving population and public health.
From page 25...
... A June 4 hearing focused on using health IT to eliminate health dis ­ parities, with a strong emphasis on solutions. The first of three panels cov­ ered health literacy and data collection, the second was on cultural issues including language, and the third was on access -- to health care, health information, and technology.
From page 26...
... Strategies are needed for translating clinical administrative data into lay terminology. Seidman encouraged participants to visit the Health Information Technology Website5 and post to the federal advisory committee blog.
From page 27...
... Health IT can be used for many purposes, including • conveying patient information and promoting behavior change, • eliciting patient issues and concerns and for screening, • monitoring chronic disease, • standardizing clinical protocols, • tracking patient progress and outcomes, and • prompting related health care provider behavior. Through health IT, one can expand the target audience, tailor tools as needed to the individual, deliver information in a timelier manner, standardize the message, and layer content for patients who want to dig deeper using videos, interactive technologies, and websites.
From page 28...
... . Those with low health literacy skills reported less Internet use (e.g., email, search engines, and online health information seeking)
From page 29...
... When thinking about developing health IT systems, one must also think about the limitations in the use of health IT. Continuous quality improvement means health technology designers have to be aware of how the providers and patients will be interacting with the technology.
From page 30...
... Rather than standardization, Seidman said his group is interested in disseminating best practices. HHS has grants with 60 regional extension centers around the country along with a health IT research and resource center that helps identify and share best practices to build communities of practice around what works and what does not.
From page 31...
... He added that the meaningful use workgroup of the health IT policy commit­ tee is discussing integration and targeting of messages as part of the stage two and stage three meaningful use objectives, attempting to set expecta ­ tions at increasingly higher levels without dictating exactly what should be done so that room for stimulating innovation and creativity remains. When asked about the use of videos for patients, Wolf described the importance of evaluating the protocol in the clinic setting, examining each step in the process, determining how patients move in and out of the clinic, and the different roles of the providers that are touch points for the patients.
From page 32...
... The current statutory authority focuses on the use of EHRs, and the leverage points are with Medicare and Medicaid providers. But in the long term, it is important to think much more broadly than this, he said.


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