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Building a Resilient Workforce Opportunities for the Department of Homeland Security: Workshop Summary (2012) / Chapter Skim
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1 Introduction and Overview
Pages 1-8

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From page 1...
... identifying innovative and effective worker resilience programs that could potentially serve as models for relevant components of the DHS workforce. Resilience is generally defined as the ability to rebound after adversity.
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From page 2...
... In planning the workshops, the committee noted resilience research and interventions are an emerging area of study, and many factors appear to influence both individual and organizational resilience. As a result, they reached out to a broad array of experts from various fields including resilience research, occupation health psychology, emergency response, performance measurement, high-reliability organizations, law enforcement, work design, and private-sector programs, to name a few.
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From page 3...
...  Chapter 2 includes presentations from both workshops. The presentations provide background information about DHS, work related stressors, gaps in current services and programs, as well as overviews of DHS's human capital framework, internal resilience efforts, and security clearance requirement.
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From page 4...
... BACKGROUND Alexander Garza, Assistant Secretary for Health Affairs and chief medical officer for DHS, and Kathryn Brinsfield, director of the Workforce Health and Medical Support Division within the Office of Health Affairs (OHA) , presented background information on DHS at the workshops.
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From page 5...
...  Directorate for Science and Technology  Directorate for Management  Office of Policy  Office of Health Affairs  Office of Intelligence and Analysis (I&A)  Office of Operations Coordination and Planning  Federal Law Enforcement Training Center  Domestic Nuclear Detection Office  U.S.
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From page 6...
... RESILIENCE WITHIN THE DEPARTMENT OF HOMELAND SECURITY Brinsfield noted that in response to an increase in suicide rates within the department, Deputy Secretary Jane Hull Lute tasked the OHA to develop a department-wide employee resilience program in October 2009. The deputy secretary also tasked the new program with making the department one of the "best places to work in the federal government" as measured by the Office of Personnel Management's annual Employee Viewpoint Survey.
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From page 7...
... is dealing with these same issues in its resilience and suicide prevention programs. The DHS workforce is stressed by challenging work and exposure to multiple critical incidents.
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Key Terms

  • resilience program
  • dhs employees
  • enforcement personnel
  • dhstogether program
  • security clearances

  • health affairs
  • resilience research
  • security clearance
  • suicide rate
  • dhs workforce

  • resilience programs
  • federal emergency
  • individual workshop
  • september workshop
  • emergency responders

  • suicide prevention
  • brinsfield noted
  • garza stated
  • deputy secretary
  • dhstogether resilience

  • worker resilience
  • dhs personnel
  • military resilience
  • employee resilience
  • noted resilience

  • organizational resilience
  • workforce resilience
  • individual resilience
  • including resilience
  • workforce health


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