Elimination or Reduction of Baggage Recheck for Arriving International Passengers (2012) / Chapter Skim
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From page 54... ...
Table 3 outlines the intended benefits that the elimination or reduction of baggage recheck could have on the stakeholders/process owners involved. If successful, the benefits to each group are generally universal across the alternative procedures.
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From page 55... ...
Based on a very conservative estimate that eliminating two recheck staff positions for each of the top 30 airports could yield net savings of 60 full-time equivalents (FTE) and using a total FTE cost Stakeholder Benefits Air Carriers Outbound baggage is available for sortation sooner Enhanced passenger experience for transfer process Reduction in mishandled bags leading to cost savings and improved schedule integrity Reduced staffing resources at baggage recheck facility Reduced/eliminated bottlenecks at FIS baggage carousels and/or baggage recheck facility Airports Increased transfer passenger convenience Enhanced gateway/hub capabilities Ability to use the baggage recheck area for other purposes Increased passenger time available for retail/food services Passengers Improved transfer experience -- particularly for families, the elderly, and the infirm Reduced time in the FIS area Increased time for retail/food services TSA Potential spreading of passenger arrival at passenger screening checkpoint CBP Improved passenger perception with elimination of baggage claim in FIS Spreading of passenger arrival at Egress officer position Decreased congestion surrounding FIS baggage carousels Improved customer service Enhanced capacity to focus on those passengers/bags potentially presenting a risk Table 3.
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From page 56... ...
The actual benefit will vary from airport to airport but could include the following: • Improved utilization of existing space for today's passenger volumes, • Deferred future facility expansion required for growth of passenger volumes, and/or • Designs for less-expensive new facilities. Airport Baggage Carousel and Baggage Recheck Space A critical part of the FIS is the provision of baggage reclaim carousels.
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From page 57... ...
Estimated potential annual savings from eliminating recheck. Capital/Infrastructure Savings Airport baggage carousel space $36 million Airport baggage recheck space $18 million Total one-time savings $54 million Table 5.
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From page 58... ...
The rationale for greater concern by CBP is the potential consequence of introducing contraband or other risk items into the commerce of the United States. To this end, the study team has found that the ability for TSA EDS images to be available for CBP officers to review could provide a valuable tool to assist in risk management.
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From page 59... ...
As shown in Figure 29, the availability of screening images could supplement other procedures locally instituted by CBP to assist with risk management of checked baggage flow for domestic connections from international arrival flights. There are major implications for facility design should protocols for data sharing between TSA and CBP be accepted: • Not all facilities have the ability for this process to occur because of the distance of TSA EDS screening from CBP facilities (i.e., travel time to redirect bags back to FIS for further inspection within allocated time)
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From page 60... ...
. For baggage recheck to work more favorably for connect time reduction, alternative exits for connecting passengers near CBP Primary (e.g., IAH)
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From page 61... ...
• Rescreening elimination: Should "one-stop screening" be adopted with selected countries, there is the opportunity for FIS facilities to maximize the benefits of baggage recheck elimination and even to realize 30-minute international connection times. Figure 31.
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From page 62... ...
However, for airport designers and FIS facility planners, there are potential long-term trends worth considering for planning purposes for future passenger flows in any new facility design. Solutions with Inconclusive Findings A range of technological and process solutions that could be advanced for baggage recheck elimination were reviewed with inconclusive results.
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From page 63... ...
However, an investment in new ATSA-compliant hold baggage screening equipment at Preclearance airports may be the ideal solution to this issue. Evaluation Results Based on tests, process flow analysis, stakeholder input, and peer review, a comprehensive set of 22 criteria was defined to evaluate alternative procedures.
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From page 64... ...
Door- to-Door Baggage Service 1A Project volum es 1B Ti me savings Market 1C Im proved custom er satisfaction 2A Additional time needed for upline ma nagem ent 2B Cost/ ma terials for upline processing 2C Costs of retrieving bags n/a 2D Other operational im p acts 2E Im pr oved fidelity of baggage handling n/a 2F New routing potential n/a 2G Reduced labor n/a Airlines 2H Training n/a 3A New space requirements n/a 3B Additional staff n/a 3C Costs of retrieving bags n/a 3D Incr em ental revenues n/a 3E Ter m inal space savings n/a Airport 3F Co mp etitive advantages n/a A Capital costs n/a B Risk ma nagement n/a C Re-focusing resources n/a D Redelivery capabilities n/a CBP E Other im pacts n/a Overall = Positive Impact; = Moderate Imp act; = Negative Im pact Table 6. Review of alternative procedures based on evaluation criteria.
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From page 65... ...
However, a sizable market is not expected to be present to take advantage of this capability. Airports and CBP are inconclusive in ter ms of this alternative procedure -- primarily because it will not remove or reduce the need for a baggage recheck facility.
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From page 66... ...
For example, baggage claim time could vary by 20 minutes depending on the peak arrival periods or CBP Primary staffing levels. Within the connecting process, the main time variables for the passenger are Primary Processing, potential for Secondary Processing, baggage claim, and TSA passenger screening.
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