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• Chicago Transit Authority (CTA) West Side Customer Travel Study 88 • CTTransit Customer Survey • LYNX On-Board Survey of Bus Riders APPENDIX D Sample of Other Types of Questionnaires
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Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied 10. What improvement(s)
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I can get copies of timetables and notices: Always Most times Sometimes Not very often 23. The Customer Service Telephone Center representatives are helpful: Always Most times Sometimes Not very often I don't call theTelephone Center 24.
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