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Integration of Paratransit and Fixed-Route Transit Services (2008) / Chapter Skim
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Appendix B - Survey Tool
Pages 32-43

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From page 32...
... If your agency operates some form of integrated service, whether paratransit feeder to fixed-route or some other alternative, please complete this questionnaire on-line. If this presents a problem, please contact: Richard Weiner Nelson\Nygaard Consulting Associates 785 Market Street, Suite 1300 San Francisco, CA 94103 Tel: (415)
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From page 33...
... d. Point/Route Deviation services that eliminated the need for separate ADA paratransit services or were designed to reduce the need for ADA paratransit services.
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From page 34...
... _________________________________________________________________________________________________________ PART 3: MARKETING Please describe any special methods you have used to market this service and to educate the public about how it works. _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 4: PERFORMANCE MEASUREMENT AND STANDARDS Basic service statistics: Feeder Paratransit (including feeder)
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From page 35...
... Passengers receive no additional assistance after being dropped off at transfer location What is the average wait time for passengers after being dropped off by the demand-responsive connector vehicle?
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From page 36...
... Other: ________________________________________________ Please describe any special methods you have used to market this service and to educate the public about how it works. _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 4: PERFORMANCE MEASUREMENT AND STANDARDS Basic service statistics: Connector Annual ridership (unlinked boardings)
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From page 37...
... ____________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ Is there anything else you would like to add that may be helpful to other transit systems considering connector services? ______________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 2: SERVICE DESIGN In what year did your agency begin operating circulator service?
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From page 38...
... Other: _______________________________________________ Please describe any special methods you have used to market this service and to educate the public about how it works. _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 4: PERFORMANCE MEASUREMENT AND STANDARDS Basic service statistics: Circulator Paratransit Annual ridership (unlinked boardings)
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From page 39...
... ____________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ Is there anything else you would like to add that may be helpful to other transit systems considering circulator services? _______________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 2: SERVICE DESIGN In what year did your agency begin operating deviation service?
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From page 40...
... Other: ___________________________________ Please describe any special methods you have used to market this service and to educate the public about how it works. _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 4: PERFORMANCE MEASUREMENT AND STANDARDS Basic service statistics: Deviation Paratransit Annual ridership (unlinked boardings)
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From page 41...
... ____________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ Is there anything else you would like to add that may be helpful to other transit systems considering deviation services? _______________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 2: SERVICE DESIGN In what year did your agency begin operating integrated services other than the service models indicated in the previous questions?
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From page 42...
... Other: _______________________________________ Please describe any special methods you have used to market this service and to educate the public about how it works. _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ PART 4: PERFORMANCE MEASUREMENT AND STANDARDS Basic service statistics: Integrated Service Paratransit Annual ridership (unlinked boardings)
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From page 43...
... Yes. Please describe: _______________________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ Have you had to discontinue or limited the use of any integrated services?
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Key Terms

  • please describe
  • training provided
  • integrated services
  • feeder service
  • ada paratransit

  • service design
  • deviation service
  • deviation services
  • vehicle revenue
  • operations please

  • circulator service
  • connector service
  • paratransit fare
  • agency begin
  • agency document

  • agency conducted
  • average operating
  • annual ridership
  • begin operating
  • special training

  • annual vehicle
  • providing financial
  • operating cost
  • peak vehicles
  • financial savings

  • similar measures
  • please provide
  • service tend
  • specific trip
  • serve specific


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