Integration of Paratransit and Fixed-Route Transit Services (2008) / Chapter Skim
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Pages 5-9
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From page 5... ...
To avoid duplication and add to the body of knowledge on integrated services, this synthesis focuses on feeder service, while mentioning other services to the extent that they meet the study objectives. The reader is encouraged to use this synthesis as a complement to TCRP Synthesis 53.
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Access Services reimburses the transit agencies for the cost of the trip. ACCESS Transportation Systems, Pittsburgh, PA Feeder Service: ACCESS Transportation Systems Demand Responsive Connector: ACTA employer shuttles, ACTA "just in time" rides Community Bus: Work Link, Ship of Zion Route Deviation/Connector: Elder Express Feeder Service: Paratransit feeder to or from a fixed-route stop.
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From page 7... ...
LENGTH OF EXPERIENCE Most integrated services in this synthesis were initiated within the past decade. One notable exception is the feeder service in Tacoma, Washington, which has operated since the early 1990s.
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From page 8... ...
Those that have selected paratransit feeder service have partially been motivated by the cost savings accrued from shorter paratransit trips, but also to promote the independence of their paratransit registrants. Another reason for establishing integrated services occurs when transit agencies inherit pre-existing social service transportation programs and seek ways of consolidating the programs without disenfranchising existing riders.
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From page 9... ...
Other challenges for transit agencies when implementing integrated services included: • Developing a paratransit eligibility screening program that can accurately identify conditions that facilitate feeder service; • Identifying transfer locations that are sheltered and safe; • Ensuring that the deployment of paratransit vehicles to the integrated service did not impact the paratransit fleet capacity; and • Explaining to consumers and policy decision makers why feeder service is consistent with the goals of the ADA. As a means of addressing some of these barriers, one survey respondent emphasized the importance of involving advocacy groups early on in the process of designing integrated services.
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