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Preserving and Using Institutional Memory Through Knowledge Management Practices (2007) / Chapter Skim
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Pages 37-39

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From page 37...
... The VDOT Knowledge Office is staffed with individuals trained in library science, organizational development, management, and change management. It has 2.5 professional librarians with Master of Library Science degrees, 2 FTE clerical support, and 3 project managers, including an engineer, a former auditor, and a PhD in education with special skill in process mapping.
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From page 38...
... Mr. Withee reported that he is a participant in a two-year class sponsored by the Maryland State Highway Administration in advanced leadership planning and development.
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From page 39...
... FEDERAL HIGHWAY ADMINISTRATION During the course of the research, there were informal conversations and sharing of informal documents with Mike Burk, Chief Knowledge Officer of FHWA. The FHWA KM program focuses on facilitating knowledge exchange both within FHWA and in the highway community.
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Key Terms

  • clerical support
  • professional librarians
  • transportation research
  • highway administration
  • knowledge management

  • business processes
  • federal highway
  • state highway
  • developing method


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