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Chapter 1 - Introduction
Pages 9-9

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From page 9...
... The communication themes were developed using guidance from available information inside and outside of the transit industry and through custom survey research data in a comprehensive program of in-depth exploratory interviews and statistically reliable quantitative surveys. To successfully identify actions that support public transit, the custom survey research was designed to • Identify current values, perceptions, and decision-making processes that lead to behaviors that support public transportation, and • Determine the most effective methods for motivating individuals to take action in support of public transportation.


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