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From page 31... ... For example, use of part-time employees (without minimal benefits and with part-day shifts) can minimize operating costs, but reduce quality of service if staff turnover is high. Read the entire page →
From page 32... ... The financial health of the organization appears to be a significant factor in providing COLAs and/or performance/merit increases. Other significant factors include the local labor market (i.e., the need to remain competitive) Read the entire page →
From page 33... ... This section includes descriptions of job categories and responsibilities that were used to collect the 2006-2007 wage data in the survey during this research. These benchmark job descriptions outline the various functions (e.g., management, administration, operation, and maintenance) Read the entire page →
From page 34... ... . Myriad 34 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Read the entire page →
From page 35... ... Guide to Compensation Decisions 35 ADMINISTRATION Page Number Transit Director 36 Administrative Assistant 37 Transit Planner 38 Finance Clerk/Bookkeeper 38 Marketing Specialist 39 Computer Operations Analyst 40 Safety and Training Manager 41 Rideshare Coordinator 42 Trainer 43 OPERATIONS Administrative/Clerical Support 44 Operations Supervisor 45 Street Supervisor 46 Scheduler/Call Taker 47 Dispatcher 48 Fleet Maintenance Manager 50 Maintenance Clerk 51 Mechanic 51 52 Maintenance Utility Worker 53 Bus Driver/Commercial Drivers License 54 Bus Driver/No CDL Required 55 Passenger Aide/Attendant 56 Customer Service Agent 57 Mechanic Assistant Table 3-1. Job categories. Read the entire page →
From page 36... ... 36 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Variable Low High Average N Variable Low High Average N BLS Region Rural/Urban New England $41,500 $87,899 $58,621 17 No Urban Area Served $14,000 $82,500 $42,123 112 Middle Atlantic $47,740 $105, 000 $69,698 10 Service Area Includes Urban $14,560 $105,000 $54,815 105 East North Central $21,000 $82,500 $44,390 42 West North Central $14,560 $76,960 $36,684 45 Funding Source South Atlantic $22,704 $100, 805 $50,960 37 S.5311 Non-Urban Only $14,000 $96,500 $43,175 149 East South Central $40,000 $73,626 $52,186 5 $31,500 $100,805 $58,242 29 West South Central $14,000 $75,542 $44,384 30 Both Non-Urban & Small Urban $24,960 $101,920 $62,278 24 Mountain $24,731 $90,025 $48,572 20 Pacific $55,000 $101, 920 $76,507 10 Type of Organization Transit Authority $22,505 $101,920 $55,420 38 Number of Employees County Department $14,000 $105,000 $46,585 33 1-9 Employees $14,000 $71,000 $34,068 41 City Department $18,720 $85,000 $52,793 39 10-24 Employees $15,150 $87,899 $41,847 78 Private Non Profit - Transp Only $21,000 $90,025 $46,568 35 25-49 Employees $22,505 $87,360 $53,374 51 Private Non Profit - Multipurpose $15,150 $95,000 $41,162 57 50-99 Employees $27,505 $105, 000 $64,861 37 Private for Profit $60,000 $60,000 $60,000 1 100+ Employees $45,000 $100, 805 $74,180 9 S.5307 Small Urban Only Other $42,000 $96,500 $55,968 10 Union No Union $14,000 $96,500 $44,805 175 OVERALL $14,000 $105,000 $48,264 217 Union $27,505 $105, 000 $62,674 42 Transit Director Annual Wage Data from Survey Job Description: Plans, directs, coordinates, and evaluates the activities of the transit system. Develops and administers the system budget, negotiates and secures funding from local contributing organizations, prepares grants, directs the purchase of capital equipment, and ensures the proper and efficient use of funds. Read the entire page →
From page 37... ... BLS Region Rural/Urban New England $20,800 $41,873 $29,638 10 No Urban Area Served $14,560 $65,000 $28,616 43 Middle Atlantic $20,000 $36,015 $25,209 9 $12,168 $63,843 $35,065 59 East North Central $14,560 $55,000 $26,644 18 West North Central $17,680 $41,600 $27,190 19 Funding Source South Atlantic $12,168 $52,000 $29,354 26 S.5311 Non-Urban Only $12,168 $65,000 $28,826 65 East South Central $19,000 $34,028 $27,632 4 $24,000 $63,843 $38,951 16 West South Central $17,448 $52,210 $26,981 17 Both Non-Urban & Small Urban $25,116 $60,000 $41,577 12 Mountain $12,324 $40,560 $28,788 14 Pacific $29,000 $51,500 $36,978 7 Type of Organization Transit Authority $12,168 $65,000 $35,985 23 Number of Employees County Department $18,720 $55,754 $34,493 19 1-9 Employees $12,480 $27,352 $21,438 7 $14,560 $63,843 $33,171 16 10-24 Employees $16,640 $50,908 $28,926 33 Private Non Profit - Transp Only $21,735 $50,808 $32,843 14 25-49 Employees $12,168 $63,843 $32,356 32 Private Non Profit - Multipurpose $12,480 $50,908 $24,199 18 50-99 Employees $14,560 $65,000 $36,728 22 Private for Profit $24,960 $39,000 $31,980 2 100+ Employees $28,830 $55,754 $43,916 8 Service Area Includes Urban S.5307 Small Urban Only City Department Other (Universities, etc) $32,000 $35,360 $34,340 4 Union No Union $12,168 $65,000 $30,600 72 OVERALL $12,168 $55,000 $28,337 124 Union $22,272 $60,000 $38,540 30 Variable Low High Average N Variable Low High Average N Read the entire page →
From page 38... ... • Conduct community outreach forums for discussion of transit issues. FINANCE CLERK/BOOKKEEPER Alternative Titles: Transit Clerk, Finance Clerk, Payroll Clerk, Accounting Clerk/Assistant Variable VariableLow LowN HighHigh AverageAverage N BLS Region Rural/Urban New England $20,800 $47,722 $34,261 2 $16,000 $44,190 $27,893 8 Middle Atlantic $22,880 $83,500 $48,950 3 $14,830 $83,500 $39,822 18 East North Central $23,920 $55,000 $36,640 3 West North Central $23,000 $30,000 $26,500 2 Funding Source South Atlantic $43,649 $71,349 $52,949 3 $14,830 $83,500 $28,366 13 East South Central $43,897 $48,804 $46,350 2 $20,800 $71,349 $45,020 6 West South Central $14,830 $37,876 $24,331 7 $20,800 $50,178 $33,693 6 Mountain $16,296 $29,120 $22,708 2 Pacific $44,190 $50,178 $47,184 2 Type of Organization Transit Authority $20,800 $50,178 $33,604 6 Number of Employees County Department $16,296 $71,349 $36,682 5 1-9 Employees $14,830 $23,000 $17,769 5 $37,876 $48,804 $43,340 2 10-24 Employees $15,600 $29,120 $22,880 3 $30,000 $55,000 $44,240 3 25-49 Employees $30,000 $55,000 $38,073 4 $14,830 $83,500 $32,539 8 50-99 Employees $20,800 $83,500 $41,839 9 No Urban Area Served Service Area Includes Urban S.5311 Non-Urban Only S.5307 Small Urban Only Both Non-Urban & Small Urban City Department Private Non Profit - Transp Only Private Non Profit - Multipurpose Other (Universities, etc) Read the entire page →
From page 39... ... Variable Low N NVariable Low HighHigh AverageAverage BLS Region Rural/Urban New England $26,000 $45,000 $31,913 10 No Urban Area Served $12,168 $62,400 $26,716 41 Middle Atlantic $24,025 $49,920 $34,875 9 $12,168 $66,560 $32,743 49 East North Central $12,168 $62,400 $30,872 17 West North Central $12,168 $37,440 $26,838 9 Funding Source South Atlantic $16,431 $41,600 $28,412 14 S.5311 Non-Urban Only $12,168 $66,560 $28,494 56 East South Central $21,842 $38,453 $29,073 4 Service Area Includes Urban S.5307 Small Urban Only $24,000 $57,980 $33,405 15 West South Central $12,168 $47,424 $24,084 15 Both Non-Urban & Small Urban $24,000 $47,500 $32,335 13 Mountain $18,720 $39,000 $27,747 5 Pacific $31,250 $66,560 $40,908 7 Type of Organization Transit Authority $24,025 $49,920 $34,236 19 Number of Employees County Department $12,480 $39,127 $27,015 9 1-9 Employees $12,480 $37,000 $24,514 10 City Department $22,000 $57,980 $36,345 9 10-24 Employees $12,168 $62,400 $27,065 25 Private Non Profit - Transp Only $16,058 $45,000 $30,156 17 25-49 Employees $16,431 $39,000 $29,880 20 Private Non Profit - Multipurpose $12,168 $62,400 $25,593 28 50-99 Employees $12,168 $66,560 $34,333 24 Private for Profit $25,000 $25,000 $25,000 1 100+ Employees $21,842 $46,800 $32,401 11 Other $20,800 $66,560 $33,480 6 Union No Union $12,168 $66,560 $28,294 66 OVERALL $12,168 $66,560 $29,998 90 Union $24,025 $57,980 $34,683 24 MARKETING SPECIALIST Read the entire page →
From page 40... ... • Develop new marketing concepts to encourage transit ridership. 40 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Variable VariableLow High Low HighAverage N Average N BLS Region Rural/Urban New England $17,040 $40,000 $28,300 4 $17,040 $43,680 $29,150 4 Middle Atlantic $27,040 $48,434 $36,824 3 $20,800 $57,980 $39,374 15 East North Central $33,000 $57,980 $45,326 3 West North Central $20,800 $20,800 $20,800 1 Funding Source South Atlantic $39,743 $5,400 $46,871 2 $17,040 $41,101 $29,057 6 East South Central $38,453 $38,453 $38,453 1 $20,800 $57,980 $41,133 5 West South Central $22,880 $41,101 $31,990 2 $22,880 $54,000 $40,383 6 Mountain NA NA NA Pacific $36,993 $49,920 $43,530 3 Type of Organization Transit Authority $27,040 $49,920 $40,016 8 Number of Employees County Department $35,000 $35,000 $35,000 1 1-9 Employees NA NA NA City Department $20,800 $57,980 $42,808 4 10-24 Employees $22,880 $41,101 $31,990 2 $22,880 $33,280 $28,080 2 25-49 Employees $17,040 $54,000 $35,520 2 $17,040 $41,101 $27,006 3 50-99 Employees $20,800 $57,980 $37,971 11 Private for Profit NA NA NA 100+ Employees $22,880 $49,920 $38,628 4 No Urban Area Served Service Area Includes Urban S.5311 Non-Urban Only S.5307 Small Urban Only Both Non-Urban & Small Urban Private Non Profit - Transp Only Private Non Profit - Multipurpose Other $43,680 $43,680 $43,680 1 Union No Union $17,040 $41,101 $31,046 8 OVERALL $17,040 $57,980 $37,222 19 Union $20,800 $57,980 $41,713 11 COMPUTER OPERATIONS ANALYST Common Qualifications/Skill Requirements • Experience in hardware and software implementation and management. Read the entire page →
From page 41... ... Education: High School Diploma or equivalent, certifications according to local contract requirements. Variable VariableN LowLow HighHigh AverageAverage N BLS Region Rural/Urban New England NA No Urban Area Served $18,720 $26,000 $21,573 3 Middle Atlantic $20,000 $40,471 $31,490 3 $34,000 $50,000 $43,199 10 East North Central NA West North Central NA Funding Source South Atlantic $18,720 $48,880 $35,916 5 $20,000 $34,000 $26,667 3 East South Central NA S.5307 Small Urban Only $39,980 $39,980 $39,980 1 West South Central NA Both Non-Urban & Small Urban $18,720 $47,000 $32,860 2 Mountain $47,000 $50,000 $48,500 2 Pacific $40,000 $44,720 $41,888 3 Type of Organization Transit Authority $20,000 $46,000 $38,689 6 Number of Employees County Department $18,720 $39,980 $29,350 2 1-9 Employees NA NA NA NA NA NA NA NA NA NA NA NA NA City Department NA NA NA 10-24 Employees $18,720 $26,000 $22,360 2 $47,000 $47,000 $47,000 1 25-49 Employees $20,000 $48,880 $34,440 2 $26,000 $50,000 $39,720 4 50-99 Employees $34,000 $50,000 $42,188 5 NA NA NA 100+ Employees $39,980 $47,000 $43,042 4 Service Area Includes Urban S.5311 Non-Urban Only Private Non Profit - Transp Only Private Non Profit - Multipurpose Private for Profit Other NA NA NA Union No Union $18,720 $48,880 $34,720 5 OVERALL $18,720 $50,000 $38,209 13 Union $20,000 $50,000 $40,489 8 Computer Operations Analyst Annual Wage Data from Survey Read the entire page →
From page 42... ... Identify potential trends to be addressed in future training efforts as well as ensuring that retraining and safety points are assessed according to company policy. 42 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Variable VariableN Low HighLow High AverageAverage N BLS Region Rural/Urban New England $39,520 $40,200 $39,860 2 No Urban Area Served $16,640 $41,600 $30,260 10 Middle Atlantic $40,000 $47,840 $44,485 4 Service Area Includes Urban $12,730 $55,736 $35,324 23 East North Central $21,840 $55,736 $33,831 5 West North Central $36,400 $37,224 $36,811 2 Funding Source South Atlantic $24,752 $41,600 $34,411 5 S.5311 Non-Urban Only $12,730 $47,840 $28,864 15 East South Central $24,403 $24,403 $24,403 1 S.5307 Small Urban Only $19,760 $55,736 $36,438 9 West South Central $12,730 $35,220 $22,678 8 Both Non-Urban & Small Urban $35,220 $41,600 $37,922 5 Mountain $32,750 $53,040 $41,513 3 Pacific $35,360 $39,322 $37,394 3 Type of Organization Transit Authority $24,752 $47,840 $37,456 10 Number of Employees County Department $40,000 $44,000 $41,866 3 1-9 Employees $12,730 $21,840 $17,069 3 City Department $19,760 $55,736 $33,866 6 10-24 Employees $13,520 $37,500 $27,280 4 Private Non Profit - Transp Only $37,500 $38,750 $38,125 2 25-49 Employees $19,760 $41,600 $31,822 6 Private Non Profit - Multipurpose $12,730 $41,600 $24,448 9 50-99 Employees $27,000 $55,736 $37,464 15 Private for Profit NA NA NA 100+ Employees $24,403 $53,040 $40,363 5 Other $27,000 $35,360 $31,180 2 Union No Union $12,730 $41,600 $28,301 20 OVERALL $12,730 $55,736 $33,789 33 Union $32,750 $55,736 $42,232 13 RIDESHARE COORDINATOR Job Description: Identifies, develops, and implements carpooling, vanpooling, and other shared-ride opportunities. Read the entire page →
From page 43... ... Education: High school diploma or equivalent. Variable N Variable LowLow HighHigh AverageAverage N BLS Region Rural/Urban New England $22,880 $35,360 $29,120 2 $28,565 $35,360 $31,962 2 Middle Atlantic $27,040 $27,040 $27,040 1 $19,452 $55,736 $28,479 8 East North Central $55,736 $55,736 $55,736 1 West North Central $26,520 $26,520 $26,520 1 Funding Source South Atlantic $29,120 $29,120 $29,120 1 $22,880 $35,360 $27,207 6 East South Central $28,565 $28,565 $28,565 1 $24,211 $55,736 $36,356 3 West South Central $19,452 $19,452 $19,452 1 $19,452 $19,452 $19,452 1 Mountain $22,880 $24,211 $23,545 2 Pacific NANA NA Type of Organization Transit Authority $19,452 $19,120 $25,204 3 Number of Employees County Department NA NA 1-9 Employees $22,880 $22,880 $22,880 1 $24,211 $55,736 $39,973 2 10-24 Employees $19,452 $19,452 $19,452 1 $22,880 $35,360 $28,253 3 25-49 Employees $26,520 $35,360 $30,940 2 $22,880 $28,565 $25,722 2 50-99 Employees $24,211 $55,736 $34,036 4 NA NA NA NA 100+ Employees $22,880 $28,565 $25,722 2 No Urban Area Served Service Area Includes Urban S.5311 Non-Urban Only S.5307 Small Urban Only Both Non-Urban & Small Urban City Department Private Non Profit - Transp Only Private Non Profit - Multipurpose Private for Profit Other NA NA NA Union No Union $19,452 $35,360 $26,396 7 OVERALL $19,452 $55,736 $29,176 10 Union $24,211 $55,736 $35,662 3 Read the entire page →
From page 44... ... : Clerk Job Description: Performs routine clerical functions. Education: High school diploma or equivalent. Read the entire page →
From page 45... ... Variable VariableN LowLow HighHigh AverageAverage N BLS Region Rural/Urban New England $7.45 $15.95 $11.89 10 No Urban Area Served $6.44 $15.36 $9.83 33 Middle Atlantic $8.00 $16.59 $12.53 7 Service Area Includes Urban $6.12 $19.45 $12.09 51 East North Central $7.75 $16.59 $10.72 13 West North Central $6.44 $10.18 $8.26 3 Funding Source South Atlantic $8.41 $15.87 $11.05 13 S.5311 Non-Urban Only $6.12 $15.36 $9.91 41 East South Central $9.13 $12.81 $10.79 3 S.5307 Small Urban Only $6.44 $15.95 $12.32 21 West South Central $6.12 $14.42 $10.52 21 Both Non-Urban & Small Urban $8.25 $16.59 $11.72 16 Mountain $8.63 $19.45 $11.74 9 Pacific $10.95 $17.43 $13.49 5 Type of Organization Transit Authority $8.00 $17.43 $11.88 21 Number of Em ployees County Department $8.26 $16.59 $12.56 9 1-9 Employees $6.12 $13.38 $9.64 5 City Department $6.44 $15.87 $11.71 13 10-24 Employees $6.44 $14.00 $9.31 25 Private Non Profit - Transp Only $8.17 $15.36 $11.40 11 25-49 Employees $8.57 $15.87 $11.78 20 Private Non Profit - Multipurpose $6.12 $13.25 $9.54 23 50-99 Employees $8.17 $16.59 $11.95 23 Private for Profit NA NA NA 100+ Employees $9.81 $19.45 $13.60 11 Other $8.17 $12.50 $10.54 3 Union No Union $6.12 $15.36 $10.06 54 OVERAL L $6.12 $19.45 $11.20 84 Union $8.41 $19.45 $13.26 30 Common Qualifications/Skill Requirements • Previous supervisory experience required, preferably in transportation operations. • Previous customer service experience preferred, but not necessary. Read the entire page →
From page 46... ... 46 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Variable VariableAverage N LowLow HighHigh Average N BLS Region Rural/Urban New England $11.78 $26.92 $17.93 13 No Urban Area Served $8.65 $25.00 $15.26 49 Middle Atlantic $18.03 $28.13 $22.92 7 Service Area Includes Urban $7.25 $32.81 $19.32 74 East North Central $7.25 $32.81 $17.60 23 West North Central $9.45 $19.37 $15.27 11 Funding Source South Atlantic $8.65 $28.85 $17.95 23 S.5311 Non-Urban Only $7.25 $28.85 $9.91 41 East South Central $12.98 $18.49 $16.26 3 S.5307 Small Urban Only $11.50 $32.81 $20.28 24 West South Central $7.65 $23.07 $15.04 22 Both Non-Urban & Small Urban $12.40 $28.43 $20.27 18 Mountain $2.00 $32.45 $19.19 14 Pacific $16.09 $28.43 $21.34 7 Type of Organization Transit Authority $9.00 $28.43 $18.33 25 Number of Employees County Department $8.65 $28.12 $18.81 14 1-9 Employees $7.65 $20.54 $13.17 10 City Department $8.50 $32.81 $19.59 28 10-24 Employees $7.25 $27.76 $15.36 39 Private Non Profit - Transp Only $9.45 $32.45 $16.70 16 25-49 Employees $10.42 $28.13 $17.80 32 Private Non Profit - Multipurpose $7.25 $28.13 $15.16 28 50-99 Employees $11.83 $32.81 $20.55 33 Private for Profit $28.85 $28.85 $28.85 1 100+ Employees $14.01 $32.45 $22.52 9 Other $16.35 $20.00 $17.64 7 Union No Union $7.25 $28.85 $16.31 88 OVERALL $7.25 $32.81 $17.70 123 Union $14.01 $32.81 $21.20 35 STREET SUPERVISOR Common Qualifications/Skill Requirements • Previous passenger transportation experience in current project or similar environment required. • Previous training and/or field supervision experience preferred, but not required. Read the entire page →
From page 47... ... Education: High school diploma or equivalent. Variable VariableN LowLow HighHigh AverageAverage N BLS Region Rural/Urban New England $16.64 $19.64 $18.14 2 $11.70 $19.64 $14.60 6 Middle Atlantic $13.87 $15.97 $14.75 3 $10.29 $26.80 $16.91 26 East North Central $12.75 $26.80 $17.46 4 West North Central $12.25 $15.45 $13.85 2 Funding Source South Atlantic $11.90 $21.15 $16.16 6 $11.90 $19.64 $14.57 11 East South Central $16.36 $16.36 $16.36 1 $13.93 $26.80 $18.13 10 West South Central $10.29 $25.07 $16.11 6 $10.29 $21.15 $16.96 6 Mountain $12.50 $22.50 $17.24 7 Pacific $18.50 $18.50 $18.50 1 Type of Organization Transit Authority $11.90 $19.04 $15.76 10 Number of Employees County Department $13.30 $20.84 $16.00 3 1-9 Employees $19.64 $19.64 $19.64 1 $13.00 $26.80 $18.35 10 10-24 Employees $12.50 $12.75 $12.63 2 $10.29 $18.63 $13.81 3 25-49 Employees $11.70 $25.07 $16.52 10 Private Non Profit - Multipurpose $15.00 $19.64 $16.75 3 50-99 Employees $13.00 $26.80 $16.69 14 Private for Profit NA NA NA 100+ Employees $10.29 $22.50 $16.69 5 No Urban Area Served Service Area Includes Urban S.5311 Non-Urban Only S.5307 Small Urban Only Both Non-Urban & Small Urban City Department Private Non Profit - Transp Only Other $12.25 $12.25 $12.25 1 Union No Union $10.29 $25.07 $15.17 17 OVERALL $10.29 $26.80 $16.48 32 Union $13.87 $26.80 $17.96 15 SCHEDULER/CALL TAKER Read the entire page →
From page 48... ... Provides direction to and maintains two-way communications with all operators while monitoring system performance and making scheduling adjustments where necessary to maximize onVariable VariableN LowLow HighHigh AverageAverage N BLS Region Rural/Urban New England $10.66 $12.21 $11.40 4 No Urban Area Served $6.78 $20.43 $10.86 21 Middle Atlantic $10.99 $17.55 $15.12 3 Service Area Includes Urban $5.85 $24.93 $11.96 41 East North Central $6.30 $17.50 $10.06 8 West North Central $7.00 $12.02 $8.94 4 Funding Source South Atlantic $7.50 $16.92 $11.52 15 S.5311 Non-Urban Only $6.30 $20.43 $10.65 32 East South Central NA NA NA S.5307 Small Urban Only $7.83 $15.49 $11.70 7 West South Central $6.50 $15.49 $10.35 15 Both Non-Urban & Small Urban $5.85 $16.92 $12.01 12 Mountain $8.00 $24.93 $13.04 7 Pacific $5.85 $20.43 $15.32 6 Type of Organization Transit Authority $5.85 $19.62 $11.94 13 Number of Employees County Department $6.78 $16.92 $10.87 13 1-9 Employees $8.00 $20.43 $11.90 6 City Department $9.00 $17.00 $12.77 7 10-24 Employees $6.30 $17.50 $9.56 17 Private Non Profit - Transp Only $8.00 $20.43 $11.96 7 25-49 Employees $8.00 $17.00 $11.90 17 Private Non Profit - Multipurpose $6.30 $17.55 $10.51 12 50-99 Employees $5.85 $17.55 $12.12 15 Private for Profit $8.75 $8.75 $8.75 1 100+ Employees $10.83 $24.93 $15.54 6 Other $8.50 $12.02 $11.02 4 Union No Union $6.30 $20.43 $10.78 48 OVERALL $5.85 $24.93 $11.59 62 Union $5.85 $24.93 $14.34 14 DISPATCHER Scheduler/Call Taker Hourly Wage Data from Survey Read the entire page →
From page 49... ... Variable VariableAverage N LowLow HighHigh Average N BLS Region Rural/Urban New England $8.25 $19.01 $12.80 9 No Urban Area Served $5.85 $18.50 $10.56 66 Middle Atlantic $9.62 $17.38 $14.21 10 Service Area Includes Urban $5.85 $20.25 $12.55 76 East North Central $5.85 $18.79 $10.54 32 West North Central $5.85 $17.57 $10.95 24 Funding Source South Atlantic $7.45 $20.25 $12.16 25 S.5311 Non-Urban Only $5.85 $18.50 $10.50 32 East South Central $7.85 $11.34 $9.59 2 S.5307 Small Urban Only $7.50 $20.25 $14.68 22 West South Central $6.50 $17.35 $10.32 19 Both Non-Urban & Small Urban $8.75 $18.93 $13.20 16 Mountain $7.70 $15.23 $12.31 13 Pacific $8.88 $19.62 $14.10 8 Type of Organization Transit Authority $7.50 $19.62 $11.94 13 Number of Employees County Department $7.80 $20.25 $12.75 20 1-9 Employees $5.85 $13.12 $9.76 21 City Department $5.85 $18.79 $12.93 28 10-24 Employees $6.31 $15.87 $10.52 47 Private Non Profit - Transp Only $7.50 $14.42 $11.29 18 25-49 Employees $7.25 $18.93 $12.29 32 Private Non Profit - Multipurpose $6.31 $18.93 $9.48 37 50-99 Employees $7.57 $20.25 $13.20 33 Private for Profit $9.00 $10.82 $9.91 2 100+ Employees $7.85 $19.62 $13.58 9 Other $5.85 $13.18 $10.44 6 Union No Union $5.85 $18.93 $10.78 109 OVERALL $5.85 $20.25 $11.62 142 Union $9.62 $20.25 $14.42 33 Read the entire page →
From page 50... ... Education: Degree or satisfactory completion of automotive trade school or college. Variable Low High Average N Variable Low High Average N BLS Region Rural/Urban New England $14.98 $26.93 $22.29 7 No Urban Area Served $7.50 $25.48 $15.07 25 Middle Atlantic $16.59 $31.25 $22.61 8 Service Area Includes Urban $10.00 $33.39 $20.48 49 East North Central $10.50 $31.32 $17.38 11 West North Central $7.50 $19.03 $13.74 6 Funding Source South Atlantic $7.61 $31.45 $17.86 12 S.5311 Non-Urban Only $7.50 $31.45 $16.67 35 East South Central $13.35 $20.56 $17.71 3 S.5307 Small Urban Only $14.00 $31.32 $21.16 20 West South Central $8.85 $25.75 $15.56 15 Both Non-Urban & Small Urban $12.50 $26.93 $18.66 11 Mountain $11.25 $32.45 $21.43 7 Pacific $15.00 $33.39 $23.82 5 Type of Organization Transit Authority $10.38 $33.39 $20.21 23 Number of Employees County Department $7.50 $31.25 $16.24 8 1-9 Employees $7.50 $7.50 $7.50 1 City Department $13.60 $31.45 $22.23 14 10-24 Employees $7.61 $31.45 $14.01 17 Private Non Profit - Transp Only $11.25 $26.93 $16.91 10 25-49 Employees $8.85 $28.85 $17.49 21 Private Non Profit - Multipurpose $11.00 $32.45 $16.17 10 50-99 Employees $15.66 $32.45 $22.09 26 Private for Profit $17.50 $17.50 $17.50 1 100+ Employees $12.50 $33.39 $21.46 9 Other $13.46 $25.22 $17.81 6 Union No Union $7.50 $31.45 $16.22 50 OVERALL $7.50 $33.39 $18.65 74 Union $14.90 $33.39 $23.72 24 Fleet Maintenance Manager Hourly Wage Data from Survey Read the entire page →
From page 51... ... Variable Low Average N Variable Low HighHigh Average N BLS Region Rural/Urban New England $15.95 $18.29 $17.12 2 $7.05 $15.89 $11.45 4 Middle Atlantic $9.99 $9.99 $9.99 1 $6.68 $21.15 $13.96 13 East North Central $7.05 $16.83 $11.94 2 West North Central NA Funding Source South Atlantic $13.00 $21.15 $16.33 4 $6.68 $14.99 $10.32 5 East South Central $8.86 $8.86 $8.86 1 1 1 $12.22 $18.29 $14.78 5 West South Central $6.68 $14.42 $11.04 4 $10.84 $21.15 $15.31 11 Mountain NA NA NA NA NA Pacific $10.99 $15.89 $13.63 3 Type of Organization Transit Authority $9.99 $18.29 $14.25 7 Number of Employees County Department $16.18 $16.18 $16.18 1 1-9 Employees $6.68 $6.68 $6.68 City Department $12.22 $21.15 $15.70 4 10-24 Employees $14.99 $14.99 $14.99 Private Non Profit - Transp Only $7.05 $10.84 $8.9 4 2 25-49 Employees $7.05 $21.15 $14.60 4 $6.68 $8.86 $7.7 7 2 50-99 Employees $10.99 $18.29 $14.77 7 NA NA NA 100+ Employees $8.86 $15.95 $11.41 4 No Urban Area Served Service Area Includes Urban S.5311 Non-Urban Only S.5307 Small Urban Only Both Non-Urban & Small Urban Private Non Profit - Multipurpose Private for Profit Other $15.89 $15.89 $15.89 1 Union No Union $6.68 $16.18 $11.63 6 OVERALL $6.68 $21.15 $13.37 17 Union $7.05 $21.15 $14.32 11 MECHANIC Read the entire page →
From page 52... ... • Work with operations staff on resolving road calls. 52 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Variable Low High Average N Variable Low High Average N BLS Region Rural/Urban New England 12.23 21.00 16.80 11 No Urban Area Served $9.90 $26.06 $14.22 32 Middle Atlantic 12.50 21.26 17.48 9 $10.00 $23.58 $16.85 61 East North Central 10.00 20.00 14.77 21 West North Central 10.73 20.00 15.55 5 Funding Source South Atlantic 10.00 23.08 14.99 16 S.5311 Non-Urban Only $9.90 $26.06 $14.69 46 East South Central 9.90 18.49 13.71 4 $13.25 $21.00 $16.86 22 West South Central 10.00 17.37 14.08 11 Both Non-Urban & Small Urban $10.00 $23.08 $17.14 17 Mountain 12.53 23.58 17.72 8 Pacific 15.50 26.06 20.79 8 Type of Organization Transit Authority $10.00 $22.08 $15.75 33 Number of Employees County Department $10.00 $21.26 $16.09 9 1-9 Employees 12.25 21.75 16.04 3 Service Area Includes Urban S.5307 Small Urban Only City Department $10.50 $26.06 $17.12 23 10-24 Employees 10.00 26.06 15.01 20 Private Non Profit - Transp Only $10.73 $20.00 $5.78 10 25-49 Employees 10.00 23.08 14.76 27 Private Non Profit - Multipurpose $9.90 $19.50 $13.45 9 50-99 Employees 11.50 22.00 17.08 33 Private for Profit $11.50 $13.22 $12.36 2 100+ Employees 9.90 23.58 17.23 10 Other $14.90 $19.79 $16.64 4 Union No Union 9.90 26.06 14.62 50 OVERALL $9.90 $26.06 $15.94 93 Union 10.67 23.58 17.48 43 MECHANIC ASSISTANT Job Description: Performs repair and maintenance activities and assists mechanics in performing more complex activities related to the maintenance and repair of gasolineor diesel-powered automotive or heavy equipment. Read the entire page →
From page 53... ... Education: High school diploma or equivalent. Variable VariableLow N Low HighHigh AverageAverage N BLS Region Rural/Urban New England $10.00 $14.81 $12.42 3 $7.73 $14.81 $10.21 10 Middle Atlantic $9.13 $15.10 $11.15 3 $6.83 $17.62 $12.49 20 East North Central $6.83 $13.82 $9.85 5 West North Central NA NA NA Funding Source South Atlantic $9.88 $17.39 $13.42 3 $6.83 $17.62 $10.26 15 East South Central $7.73 $8.17 $7.95 2 $11.82 $13.82 $12.74 7 West South Central $7.35 $13.14 $10.98 6 $8.25 $13.79 $11.37 4 Mountain $8.25 $17.62 $13.90 5 Pacific $9.25 $16.43 $13.49 3 Type of Organization Transit Authority $8.00 $16.43 $11.30 9 Number of Employees County Department NA NA NA 1-9 Employees $7.35 $7.35 $7.35 1 $8.25 $17.62 $13.27 9 10-24 Employees $6.83 $17.39 $11.30 4 $9.60 $16.79 $13.41 4 25-49 Employees $8.00 $17.62 $11.17 12 Private Non Profit - Multipurpose $6.83 $8.17 $7.62 5 50-99 Employees $8.00 $14.79 $11.70 7 NA NA NA 100+ Employees $7.73 $16.79 $13.92 6 No Urban Area Served Service Area Includes Urban S.5311 Non-Urban Only S.5307 Small Urban Only Both Non-Urban & Small Urban City Department Private Non Profit - Transp Only Private for Profit Other $9.25 $4.79 $12.02 2 Union No Union $6.83 $17.62 $10.72 19 OVERALL $6.83 $17.62 $11.73 30 Union $9.13 $16.79 $13.48 11 MAINTENANCE UTILITY WORKER Common Qualifications/Skill Requirements • General knowledge of OSHA and Environmental Protection Agency (EPA) Read the entire page →
From page 54... ... . 54 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Variable Low High HighAverage N Variable Low Average N BLS Region Rural/Urban New England $13.36 $13.57 $13.46 2 $5.85 $13.57 $10.05 8 Middle Atlantic $9.13 $15.10 $11.15 3 $8.50 $18.07 $12.19 23 East North Central $10.31 $18.07 $14.90 4 West North Central $11.10 $12.66 $11.83 3 Funding Source South Atlantic $5.85 $16.95 $10.42 6 $5.85 $13.57 $10.22 11 East South Central $11.34 $11.34 $11.34 1 $9.00 $18.07 $12.29 12 West South Central $8.50 $11.98 $9.93 4 $8.50 $16.95 12.93 5 Mountain $10.63 $14.52 $12.24 4 Pacific $10.70 $11.80 $11.13 3 Type of Organization Transit Authority $5.85 $15.41 $10.73 12 Number of Employees County Department $11.10 $16.95 $13.29 3 1-9 Employees NA City Department $10.72 $18.07 $12.80 9 10-24 Employees $8.50 $11.83 $10.44 4 $8.50 $13.57 $10.75 4 25-49 Employees $5.85 $15.82 $10.54 10 Private Non Profit - Multipurpose $8.50 $10.82 $9.66 2 50-99 Employees $9.00 $18.07 $12.79 13 Private for Profit NA NA NA 100+ Employees $8.50 $14.52 $11.80 4 No Urban Area Served Service Area Includes Urban S.5311 Non-Urban Only S.5307 Small Urban Only Both Non-Urban & Small Urban Private Non Profit - Transp Only Other NA NA NA Union No Union $5.85 $16.95 $10.66 13 OVERALL $5.85 $18.07 $11.63 31 Union $8.17 $18.07 $12.34 18 BUS DRIVER – COMMERCIAL DRIVERS LICENSE Common Qualifications/Skill Requirements • Previous professional driving experience preferred, but not required. Read the entire page →
From page 55... ... • Document thoroughly the course of the day, including odometer readings, times, and passenger information. Bus Driver - Commercial Driver's License Hourly Wage Data from Survey: Guide to Compensation Decisions 55 Variable VariableLow High Average N Low High Average N BLS Region Rural/Urban New England $7.97 $20.00 $12.40 19 No Urban Area Served $6.06 $15.93 $10.17 87 Middle Atlantic $10.00 $17.23 $13.51 12 Service Area Includes Urban $5.85 $20.00 $12.05 104 East North Central $7.85 $18.07 $11.31 32 West North Central $5.85 $15.46 $9.76 39 Funding Source South Atlantic $7.00 $16.59 $11.66 28 S.5311 Non-Urban Only $5.85 $17.23 $10.27 123 East South Central $7.23 $12.81 $9.58 4 S.5307 Small Urban Only $7.75 $20.00 $13.35 32 West South Central $6.06 $13.51 $9.59 26 Both Non-Urban & Small Urban $7.59 $16.59 $12.88 22 Mountain $7.00 $16.00 $11.93 20 Pacific $9.63 $16.18 $12.19 11 Type of Organization Transit Authority $7.59 $20.00 $12.39 38 Number of Employees County Department $8.00 $17.23 $11.77 23 1-9 Employees $5.85 $13.50 $9.33 27 City Department $7.75 $18.07 $12.56 44 10-24 Employees $6.06 $16.00 $10.33 64 Private Non Profit - Transp Only $6.55 $15.18 $10.54 33 25-49 Employees $7.75 $16.87 $11.67 53 Private Non Profit - Multipurpose $6.06 $13.19 $9.14 35 50-99 Employees $6.50 $20.00 $12.79 36 Private For Profit $7.00 $7.00 $7.00 1 100+ Employees $10.00 $16.18 $13.33 11 Other (universities, etc) Read the entire page →
From page 56... ... 56 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Variable VariableLow High N Low High AverageAverage N BLS Region Rural/Urban New England $8.71 $12.08 $9.72 10 No Urban Area Served $5.85 $14.50 $8.58 66 Middle Atlantic $9.00 $12.69 $10.85 2 $5.85 $16.18 $9.46 51 East North Central $7.00 $10.65 $8.62 25 West North Central $5.85 $14.50 $8.56 23 Funding Source South Atlantic $6.50 $16.18 $9.18 23 S.5311 Non-Urban Only $5.85 $14.54 $8.65 90 East South Central $7.74 $10.23 $8.98 2 $10.00 $13.91 $12.61 4 West South Central $5.85 $13.91 $8.29 17 Both Non-Urban & Small Urban $7.59 $16.18 $10.81 9 Mountain $7.00 $12.77 $9.29 13 Pacific $12.00 $14.54 $13.27 2 Type of Organization Transit Authority $7.48 $12.69 $9.97 12 Number of Employees County Department $5.85 $16.18 $9.19 20 1-9 Employees $5.85 $14.50 $8.44 37 City Department $6.50 $14.54 $9.78 11 10-24 Employees $6.06 $13.39 $8.55 44 Private Non Profit - Transp Only $7.50 $14.50 $9.64 18 25-49 Employees $7.41 $14.54 $9.47 16 Private Non Profit - Multipurpose $5.85 $12.08 $8.44 48 50-99 Employees $6.50 $16.18 $10.45 14 Private For Profit $6.50 $8.50 $7.50 2 100+ Employees $7.74 $12.69 $10.33 6 Service Area Includes Urban S.5307 Small Urban Only Other (universities, etc) $7.66 $10.23 $8.94 2 Union No Union $5.85 $16.18 $8.71 108 OVERALL $5. Read the entire page →
From page 57... ... Note: No wage data were collected on the survey for this category. CUSTOMER SERVICE AGENT Guide to Compensation Decisions 57 Job Description: As a liaison between operations staff and passengers, responds promptly to all passenger concerns, comments, and complaints, so as to provide local management with the information necessary to make system improvements. Read the entire page →
From page 58... ... . 58 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas 1-9 Employees 10-24 Employees 25-49 Employees 50-99 Employees 100+ Employees 7.1% 10.2% 12.6% 15.5% 12.1% Urban Area Served No Urban Area Served 13.0% 9.1% Above Market Rates About Market Rates Below Market Rates 7.7% 11.5% 11.6% Above Market Level About Market Level Below Market Level 11.2% 10.0% 13.7% Benefit Levels Total Employees Urban/Rural Wage Rates Table 3-2. Read the entire page →
From page 59... ... When you enter the basic characteristics of your transit system, service area, and operating environment, the computer tool queries the database Guide to Compensation Decisions 59 Read the entire page →
From page 60... ... • Finally, the benefit report indicates how similar transit systems see their benefits package relative to the labor markets for their areas -- "above," "about," or "below" other employers in their area. • Click the "back" button at the end of the page to return to the Input page. Read the entire page →

From page 31...

... For example, use of part-time employees (without minimal benefits and with part-day shifts) can minimize operating costs, but reduce quality of service if staff turnover is high.