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Appendix A - Transit Agency Survey and Survey Responses
Pages 87-108

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From page 87...
... 87 A P P E N D I X A Transit Agency Survey and Survey Responses
From page 88...
... , intended to develop near-term practical solutions to problems facing transit agencies. TRB serves as an independent adviser to the federal government and others on scientific and technical questions of national importance and is administered by the National Academy of Sciences, the National Academy of Engineering, and the Institute of Medicine.
From page 89...
... Is your organization/agency responsible for the management and/or operation of public transit services?
From page 90...
... single municipal service area multi-town service area single county service area multi-county service area Indian tribal reservation service area Other: (Please specify)
From page 91...
... 4. Is there an urbanized area wi thin y our primary service area?
From page 92...
... Fixed-route Deviated fixed-route Paratransit/Dial-a-Ride Subscription Other (please specify)
From page 93...
... Section 5310 (elderly and disabled capital program) Other (please specify)
From page 94...
... (Check all that apply) Local general funds Specific local source - Sales Tax Specific local source - Property Ta x Specific local source - Employer Tax Specific local source - Parking or Other Vehicle Fee Contract revenue - Public or Non-profit Agenc y Contract revenue - Private Agency Other (please specify)
From page 95...
... Transit Authority Department of County government Department of City government Private nonprofit agency - transportation only Private nonprofit agency - multi-purpose Private, for-profit transportation provider Other (please specify)
From page 96...
... __________________________ # Volunteers __________________________ 16. What is the employee turnover rate at the public transit system (the number of staff who left during the year divided by the average monthly employment for the year)
From page 97...
... Your organization will NOT have staff in all jobs listed below. In cases where an individual has multiple functions, please classify that individual under the job title that best describes his/her predominant area of responsibility.
From page 98...
... Complete the table using the job categories that most closely describe those within your organization/agency. Your organization will NOT have staff in all jobs listed below.
From page 99...
... No Yes If Yes, at what rate? Straight time Time and half Double time Please estimate the percentage of overtime wages to total wages for your agency or organization?
From page 100...
... Health Insurance - employee Health Insurance - family members Disability Insurance Life Insurance Retirement Plan Vacation Sick Leave Compensatory Time for Overtime Hours Educational Opportunities Wellness Program Please indicate which particular benefits your organization/agency contributes to - on behalf of your employees. (Check all that apply)
From page 101...
... 23. Do you consider the benefits provided for your employees to be?
From page 102...
... (Check all that apply, and describe additional methods as needed.) Newspaper Advertisement s Internet Advertisement s Employee/Personal Referrals Advertisements on the Vehicles Job Fairs Newsletter Advertisement s Other: __________________________________________ If yes, which positions have shortages?
From page 103...
... (Check all that apply, and describe additional strategies as needed ) Provide training opportunities Provide retirement benefit s Provide health insurance Offer a working environment that promotes high morale among employees Provide employee recognition programs Provide bonus pay Conduct employee reviews Provide periodic wage increases Other: __________________________________________________________
From page 104...
... No Yes PART VIII - EMPLOYEE RECRUITMENT AND RETENTION STRATEGIES (continued)
From page 105...
... Transit Authority 50 15% Department of County governmen t 55 17% Department of City governme n t 67 20% Private nonprofit agency - transportation only P 4 6 14% Private nonprofit agency - multi-purpose 8 2 25% rivate- for-profit transportation provider 4 Other (please specify) 2 6 Total 330 1% 1% 8% Table A-1.
From page 106...
... Local general funds 211 69% Specific local source - Sales Tax 2 7 Specific local source - Property Tax 32 10% Specific local source - Employer Tax 1 1% 3% 1% 9% 0% Specific local source - Parking or Other Vehicle Fee 5 2% Contract revenue - Public or Non-profit Agenc y 162 53% Contract revenue - Private Agenc y 55 18% Other (please specify) 9 9 32% Total 308 STAFF CHARACTERISTICS Number of systems with : Full-Time Employees 280 92% Part-Time Employees 277 91% Volunteers 46 15% Total 303 Table A-1.
From page 107...
... Dev. Number of Systems that Use Volunteers Yes - in Conjunction with Paid Staff 46 15% No 256 85% Total 302 Number of Employees 0 Employees 57 16% 1-9 Employees 69 19% 10-24 Employees 106 29% 25-49 Employees 68 19% 50-99 Employees 44 12% 100+ Employees 16 4% Total 360 What is the employee turnover rate (the number of staff who left during the 11% Average year divided by the average monthly employment for the year)
From page 108...
... 1% - 80% Range Do you consider the wages paid to your employees to be? Above the local labor market average 38 14% About average for the local labor market 154 54% Below the local labor market average 92 32% Total 284 COMPENSATION - BENEFITS Please tell us about the benefits your organization or agency offers for employees Health Insurance - employee 247 88% Health Insurance - family members 176 63% Disability Insurance 147 52% Life Insurance 204 73% Retirement Plan 219 78% Vacation 266 95% Sick Leave 250 89% Compensatory Time for Overtime Hours 136 48% Educational Opportunities 115 41% Wellness Program 75 27% Total 281 Please indicate which benefits your organization/agency contributes to on behalf of your employees.


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