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Summary
Pages 1-3

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From page 1...
... At an airport with integrated information systems, senior managers can access desired information from their desktops by use of a dashboard, which the managers have customized to provide the level of information needed to efficiently and effectively address the most business-critical decisions of that airport. Information such as the following could be available and reviewed at will on the manager's dashboard: • The airport's current financial picture; • Current operational issues and the immediate effect on the budget; • Return on investment analyses for alternative development proposals; • Projected arriving and departing passenger counts, by hour, day, and week; • Percentage gate usage by airline; • Current and forecasted airfield conditions; and • Percentage delays by terminal.
From page 2...
... On the other hand, the dashboards shown in Chapter 7 reflect high-level views for a CEO who only needs summary information. Public airports combine elements of various business enterprises and serve diverse functions.
From page 3...
... This Handbook provides the information to make these goals a reality. Using the information in this Handbook, airport management can • Analyze the state of information integration at their airport, • Develop a vision, • Plan for future integration efforts, • Incorporate the best practices into the integration process, and • Proceed to successful integration.


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